AutoNation Volkswagen Savannah
Customer Reviews of AutoNation Volkswagen Savannah
Review type:
Easy to work with
They made my problem WORSE!
by Levinant on 01/26/2023I was having some very intermittent issues with my clutch slipping. It would only happen maybe once a week so i wasn’t too worried about it, but i still wanted to get it replaced. Nobody in town works on VWs so i pretty much had to go to… them. They scheduled me for a 7:30am drop off for a diagnostics. Nobody was there when i arrived, and when I finally got my car back, they had ruined the clutch even further to the point to where it was actually undriveable. They wanted to do my brakes and the clutch for a frankly outrageous price. I called back and asked to speak to the technician who “diagnosed” my car since whatever they did to it made it 100 times worse than before. I never got a call back. I usually hear about how bad dealerships are, and this one proves that right.Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (912) 521-9977 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
A terrible situation that morphed into a positive
by DBThomas585 on 12/26/2022I went to the AutoNation dealership in hopes of having my 2019 VW Jetta’s battery reset as I have not been able to start the car. The work I was told would only take about 2 hours but it seems that the reset wouldn’t fix the issue.… Replacing the battery with a new one didn’t solve the issue and with no transportation, I had to user Lyft to get back and forth from Advance Auto Parts and back was a pain on my wallet and my mind. After consulting my family, I decided to try trading in the vehicle in hopes of getting another vehicle. The process was arduous and nerve wracking as my credit was not the greatest and I have been at the dealership for almost 10 hours at this point so my optimism was shot. Thankfully, Mr. Ronald was able to work some magic and was able to get me into a 2021 Volkswagen Passat. An excellent car that has fulfilled every need I’ve had so far and I couldn’t be happier with it. Thanks to Mr. Ronald Grant and the team at AutoNation Volkswagen of Savannah for their help and support during a very stressful and confusing time.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Savannah! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchased 22 Tiguan
by ashleyw on 08/21/2022I went to the dealership knowing exactly what I wanted and the staff made it happen.Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
GEORGIA
by JJ on 07/27/2022Very informative, professional and friendly.Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Easy to work with
by BG on 06/30/2022They had the exact car we were looking for. We handled everything by phone and made the 4 hour trip to pick up the new car! Great, friendly staff.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Great Service
by Christopher R on 06/02/2022It’s always a pleasure for me to take my Atlas in for service. Jeffrey always sees to it that my car is well taken care of. The waiting area and restroom are very clean and stocked and my overall experience is great. Job well done!!Hi Christopher, thank you for your kind review; we are happy to pass along your comments to Jeffrey here at AutoNation Volkswagen Savannah! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Fraudulent warranty sale
by SLawrence on 12/05/2021Dealership sold me an extended warranty on a vehicle that still had 60,000 miles on factory warranty. They claimed it was a mistake and refund money weeks ago. Nothing has happened.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Kevin, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
by Beckett Adams on 05/24/2024