John Thornton Chevrolet
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Customer Reviews of John Thornton Chevrolet
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Loyal John Thornton Chevrolet Customer
by sconicho on 03/27/2013updated 06/06/2025It was just a routine oil change, but -- as always -- I was treated as a valued customer. While they were replacing my oil the gentleman who worked with me (Jared) also discovered that I had a recall on my oil life sensor. They also… discovered that both my tag lights were out. I also had a nice chat with Billy A., the salesman that sold me Equinox. I have changed jobs, so this dealership is no longer "on my way," but I will remain loyal to them. And I guarantee that I will purchase my next vehicle from John Thornton Chevrolet!Another A+ experience at John Thornton
by sconicho on 04/08/2014updated 06/06/2025As usual, my experience was top notch. I called Jarod a day earlier and told him i'd be coming in. I was met with a smile and a handshake from Jarod and Chris in the service department and from Billy on the showroom. My only negative… remark does not reflect in any way on the dealership: and that is that my seat lumbar support which already required service once before, was not covered under warranty when it broke this time. Jarod could not have been any more polite when he told me and I could hear the sincere regret in his voice. I swear, I feel like everyone at John Thornton Chevy treats me like a family member.Four Years of Excellent Service
by sconicho on 07/12/2013updated 06/06/2025As always, I was treated with excellent customer service. I have said this before, but I will say it again. I no longer work in Douglasville, so John Thornton Chevrolet is kind of out of my way. But I would never even consider taking my… vehilce anywhere else. Chris was attentive, professional and courteous. I have had nothing but excellent customer service from this dealership for the four years I have been coming there. I would never think of going anywhere else. Also, I ran into Billy, the gentleman who sold me my Equinox. It is nice to see salesmen still working in the same dealership. To me, it shows that the dealership also takes care of its employees.Great service Dealership
by clohr1 on 12/02/2013updated 06/06/2025I was treated with the utmost respect and received excellent customer service. I continue to bring my vehicle back for service because my experience is always great. Thank You!
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