John Thornton Chevrolet
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Dealership Service Review
service Rating
Four Years of Excellent Service
Written byon 07/12/2013
updated 06/07/2025
As always, I was treated with excellent customer service. I have said this before, but I will say it again. I no longer work in Douglasville, so John Thornton Chevrolet is kind of out of my way. But I would never even consider taking my vehilce anywhere else. Chris was attentive, professional and courteous. I have had nothing but excellent customer service from this dealership for the four years I have been coming there. I would never think of going anywhere else. Also, I ran into Billy, the gentleman who sold me my Equinox. It is nice to see salesmen still working in the same dealership. To me, it shows that the dealership also takes care of its employees.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes