John Thornton Chevrolet
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Customer Reviews of John Thornton Chevrolet
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67 reviews
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Service
by Hillbailey999 on 10/17/2014I was there a few hours but my car had wiring problems that needed to be fixed. It wasn't a bad experience. I felt they kept me in the know of what was going on with my car.mycruz
by JoyceLTaylor on 10/19/2014I was greeted by Jean when I walked in. He helped me find a car that was in my budget.Thornton Chevy
by Rogerb_97 on 10/08/2014I was completely satisfied with our recent experience with Thornton Chevorlet. Matt and John exceeded our expectations with buying our new truck.-
by Gabe662 on 09/17/2014updated 10/06/2014I always get my vehicle serviced here because of the top notch service and professionalism. Mark Fulton usually my service advisor.Cruze
by cdhouze_ on 09/24/2014Mike M. was awesome and very helpful. We will pass this on to our friends that are looking to buy.camaro
by Horseman14 on 09/26/2014Jim D., Ash and Dave Taylor did an excellent job of making us feel like family while we bought our 2nd Camaro SS (His and Hers) from John Thornton ChevroletAnother great experience
by DLindeman on 09/10/2014updated 09/25/2014Great experience at the dealership. Work was completed in a timely manner and the employees made it a pleasant experience.Truck feed time
by Olanda on 09/09/2014updated 09/24/2014You all are always friendly every time I come. I was given a truck in order for the truck to be done and for me to complete my errands. Thank You for a job well done.Great Dealership!
by Robert_A on 09/20/2014My service manager, Brad, took me right in, treated me very well and professionally. My car was quickly diagnosed. When I needed a part that would take an overnight repair, I was given a nice loaner car and sent on my way. When my car was… repaired, Brad was prompt to call and tell me it was ready for pickup. All in all, my experience was very well and no pressure at any time. Everyone is very kind and accommodating. Thanks to all for a pleasant ordeal.Recall Repair & Routine Service
by blindhog54 on 09/15/2014Brought 2014 Impala in for the power steering module recall; also had the 2nd (of 4) oil chg., filter & tire rotation service done, and bought a "service car wash." Everything done as planned, quickly, and satisfactorily.emergency tire service
by blindhog54 on 09/07/2014I happened to severely puncture a tire at a restaurant parking lot in Austell at noon and drove straight to Thornton after I'd put the spare on, hoping that they could fix the tire or get a replacement if necessary. With no notice, they… took my car in and checked the tire, and found that it needed to be replaced, as I feared from the size and shape of the puncture. They had an identical replacement tire (for a 2014 Impala with 19" wheels) in stock at a good price, and I was on my way by 2:45 pm. Very good service!New Car
by tking1993 on 08/01/2014Terrance H. was very helpful . He put us to school on the and how options worked. My wife and I enjoyed his way working with us.Thornton Chevrolet Service Department
by rockii1939 on 07/26/2014I've used Thornton Chevy for many years and have always had the best experience's that anyone could ask for. They keep you informed as to what is going on with any repairs and make sure that you are included in the repair process. Would… recommend this dealer for any repairs on GM products.2014 Cruze for my daughter
by Rickyjohnson on 07/14/2014I have bought quite of few of cars and trucks . I was not pressure and receive excellent service from everyone I had to deal with at dealership. I got there at closing time and still receive great service. Got a great deal on a car for my… daughter which made her very happy which in turn made me very happy. Thank You John Thornton Chevrolet.Top Notch Service
by Wittway74 on 07/10/2014Great experience! Not only will I continue to exclusively buy my auto's from John Thornton Chevrolet, but I will only have them serviced there, as well. Rex in the auto body shop is a top notch person and also a true professional! I wish… there were more people out in this world like him.Internet Truck Purchase
by mhumphrey on 03/23/2008This dealer had a truck with a rare engine and transmission package I was looking for. Even though it was 70 miles from my home I decided to give them a try. After a couple of phone calls and e-mails with Matt Gray, our sales person, he… assured me everything would be ready upon my arrival on Saturday morning. It could not have gone smoother, we were in and out in less than 90 minutes. Truely rare in today's auto buying experience. Thanks for making it happen so easily.Routine Maintenance
by blindhog on 09/29/2013updated 06/04/2025I came in on a Saturday morning for an oil change and tire rotation on my Silverado. While I did not have an appointment, the Service Dept. was able to perform the work that morning, and the time estimate for completion was accurate. I… expected it to take a little while, giving me the chance to look at the new vehicle inventory without pressure. No surprises and no disappointments.service beyond expectations
by blindhog on 02/02/2014updated 06/04/2025I had a road hazard tire blowout on the new Impala I'd had less than one week. I did not purchase road hazard coverage and expected to pay all of the expense; I was mainly hoping that they could find a matching tire and replace it that… day. To my surprise, the were able to replace the tire that day and gave me a loaner vehicle, all at no cost to me - way beyond what I expected and could hope for.sales review
by lolamay on 08/11/2013updated 06/04/2025I was totally impressed with the sales people and how responsive and respectful to me as a women buying a car... I felt comfortable when I walked in the door, and at other dealerships I felt pressured, and backed in a corner. I totally… would recommend to my friends.Great service
by lolamay on 08/11/2013updated 06/04/2025Great service Chris H. was my service consultant, fast response, kept me updated, I was surprised at the great service, Chris was calm, reassuring, friendly, couldn't have asked for service,, I will always ask for him with any of my… concerns.... Thanks LindaFirst Car Shopping Experience
by BJ_Inspired on 02/03/2014updated 06/04/2025Terrance was very accommodating and he and his manager worked with me in every aspect. We didn't feel encroached upon once entering the dealership.
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Trax
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