Customer Reviews of Subaru of Kennesaw
Review type:
This is it!
by Patti on 09/19/2024
If you could ever describe a vehicle purchase as being “pleasant”, this would be it. My salesman was Harrison King, who was a pleasure to work with. There was absolutely no pressure from him or any of the people involved. Everyone was very… courteous, friendly and helpful. I would use this dealership again without question. I give it a huge thumbs up! ("Huge" would be in all caps if it were allowed!!!).
243 reviews
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Perfect purchasing process!
by Summer on 04/23/2023Thank you, Morris at Subaru of Kennesaw! He helped me through my process and it made it run smoothly. He taught me many tricks of the car. They’ve been super helpful though out the first few weeks I’ve had the car now. I would definitely… recommend Subaru of Kennesaw for your next car! Ask for Morris for the best service.Good buying experience, sales rep was patient with me over months
by RK on 04/22/2023I warned the sales rep I dealt with, John Settineri, that I was "just looking" and not really a serious customer. Still, over the course of months, John occasionally reached out to me to check to see if my level of interest in a car had… changed. At all times he was professional and appropriate, not pushy. When a perfect match for what I wanted appeared in stock, he reached out again, and we negotiated a good deal. John and the other people I worked with were very straightforward and good about providing information and pricing. The buying experience was also good, I never felt I was being pressured in any way.Go see Nick
by Lewis Cox on 04/12/2023Nick went out of his way to meet my needs. Did not try to push a car off on me. Listened to what I said and showed me what was available.2nd time buyer
by G Nunnally on 01/30/2023Excellent Service throughout the entire procedure. This is my second Subaru from Subaru of Kennesaw. I have been extremely pleased with each purchase.Great experience at Subaru Kennesaw
by Tess Stowell on 01/26/2023I worked with Arron and he was great! I’m very happy with my crosstrek purchase and Arron and the whole team made everything as easy as car buying can be. Steve in financing was great as well and easy to work with. Would definitely… recommend Subaru Kennesaw.Great experience!
by markmc on 01/23/2023Fantastic experience at Subaru of Kennesaw, I am very pleased with my decision to go with Subaru. Ralph was a great support and worked with me to meet my budget requirements.My first Subaru!
by Jill Rowan on 01/16/2023Working with John Melchiore to purchase our first Subaru was a pleasure! This was, by far, the easiest and best car buying experience. He was thorough and explained all things and answered questions with ease. We would definitely… recommend John for your next purchase and would gladly buy another car from him at Subaru of Kennesaw!First subaru purchase
by Kathrine on 01/04/2023I could not be happier with my experience. Cliff was an excellent salesperson. He helped me every step of the way. I felt very informed about my purchase.Mr
by Zud on 11/09/2022Cliff is the reason I stopped shopping. He was so credible, genuine, helpful and thorough. It helped a lot that the 2023 Outback XT from this dealer had all I wanted at a much fairer price than the other brands and other dealers. Helped… me complete my new car shopping in just 1 day.Cliff is the man!
by Thomas M on 10/31/2022Really, my impression of the dealership comes from Cliff Richardson who met us as we walked in and lead us through our purchase of our first Subaru! Cliff is the perfect car salesman and why more salespeople don’t use his model amazes me.… He showed us the car we were interested in,took us on a great test drive and answered all our questions! He never rushed us or used high pressure techniques and that is just what we wanted! Cliff accepted calls when he was away from the dealership and called only to clarify some information for our paperwork. Bill handled the financing paperwork and was also top notch, with no high pressure to buy warranties, etc. All in all, the buying experience was a good one! Hoping the service experience will be as good!Love my Outback
by Chris M on 10/18/2022Love my car. Richard King handled all the details and only had to go in to sign paperwork and drive it away. Because of the demand, it was ordered and I had to wait about 6 weeks for delivery. Totally worth it. Richard spent over an… hour explaining all the features and made sure I was comfortable with them before I left the dealership. Bill Scarbrough handled the financing side of things and the whole process took about 15 minutes with absolutely no pressure on purchasing the options available. Would definitely recommend!Honest Dealer for Tough Times
by Lefty on 10/18/2022Because our car got totaled, we needed to get a replacement vehicle, The car shopping experience was eye-opening. Due to the current shortage of cars, many (most?) dealers are tacking on thousands of dollars to MSRP's and adding "packages"… costing thousands more, Subaru of Kennesaw did no such thing, They were fair with their pricing, but more importantly, they were understanding about the present car buying nightmare. They helped us find the car we needed and did so in the most friendly and professional way possible.Got what I wanted.
by Bill on 10/04/2022Very professional and frie.ndlyNo Pressure
by Ratman on 09/28/2022We were able to take our time and look over the cars we were interested in. Cliff gave us the price and told us what the drive out price would be. No hassle!For those who wear hats
by Sm on 09/16/2022Friendly. Attentive. No pressure. Made the change over easy and streamline.Great Experience!
by Chibby on 09/07/2022I went to the store to order a Subaru Outback Limited XT. I was met by Aaron Boggs and we discussed what I was looking for. When the time came, I went to order the car with Aaron. The process was painless and a deposit was required. The… car arrived the other day and Aaron called to let me know it was it. The paperwork was completed and Aaron spent a great deal of time with me explaining the features of the Outback which are many. What impressed me most was that he said, let me know if you have any questions on how everything works. We want a happy customer to know about their car. There was never any pressure to buy the car or anything extra. My overall experience was great and if you haven't driven a Subaru, you will be impressed. It might be all wheel drive, but is fun to drive.Pleasant ShoppingExperience
by Rick on 08/26/2022When we visited Subaru of Kennesaw we met with Ralph K. Ralph is great to work with. He spent a good amount of time with us. He answered all our questions truthfully and thoroughly. Ralph went out of his way to make the car buying process a… pleasant one. No pressure.Great customer service
by Lina C on 08/18/2022Worked with Ralph K from Suburu of Kennesaw. So easy to work with Ralph and the group. We did most of the deal remotely and when I came in to pick up my car, I felt so comfortable with my decision. Ralph spent a lot of time explaining all… the features, and answering my questions. Incredible value and customer service.Mark S. Was our salesman. He was honest, and trustworthy
by Dan S on 08/17/2022Honest, no hard sale or pressure tactics.Best Experience
by Clay Williams on 08/17/2022I’m not too sure where to begin? The experience was amazing! They knew we were from out of town so they had all of the paperwork ready when we got there. They didn’t make us wait on the “banks” or try to “negotiate”. Stephanie was the… person who helped us and she was upfront the entire time. I don’t see us going anywhere else in the future. We were in and out within an hour. Highly recommend!Incredible Above & Beyond Sales Experience
by Bryon McDonald on 07/22/2022I just took delivery on my first Subaru after wanting one for years, and I couldn't be happier with the service I received at Subaru Kennesaw. The primary reason I bought from this dealer, since nobody in the state had any inventory, was my… salesman Cliff Richardson. A super friendly guy, he got to know my wife and I from the beginning, made recommendations and communicated exceptionally well. My car arrived a couple weeks early, and Cliff took hours out of his Saturday to make sure we were taken care of. He never pressured us into anything we didn't want, and made us feel so comfortable with the entire process. Bill helped us finance the vehicle, and although I was a bit apprehensive since this was my first new vehicle purchase, he explained everything well and made it super easy for us to make the best decisions for our budget. After financing, Cliff showed us around the dealership so we knew where to go when we need service or accessories, and then took us out to our new Forester and showed us how to use every button, setting, bell and whistle in the vehicle. He truly went above and beyond; I was blown away by his service and I've already started recommending him to friends and family.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Ascent
About our dealership
Here at Subaru of Kennesaw, we're awfully proud of the work we do; representing the Subaru lineup to drivers all across the Atlanta area is one of the things that brings a big smile to our faces. In fact, we like it so much, we happen to be Georgia's #1 Subaru Dealer by volume--so it seems like y'all like us, too!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
by Barry Lewis on 09/21/2024