Rick Hendrick Chevrolet
Customer Reviews of Rick Hendrick Chevrolet
Review type:
From old to New!
Money pit
by Lance O Smith on 07/25/2022I brought my vehicle in on June 19,2022 for repairs after hitting a tire with rim in it on 285. After first quote I was told it would be around $2700 to replace drive shaft, and Fuel tank. Waited a week for parts to come, then they found… more issues and now it would be $4600 to fix. Issues found they say were fuel line tangled and something else. Then they call me On July 13th to pick the vehicle up and say it will be ready at 6pm which is when they close so I didn’t go because what if something was wrong still then they are closed, plus I was going out of the country the next day until the 21st. On the 18th I called just to see the total and speak with advisor as he wasn’t there on the 13th when they called to pick it up. He then tells me they are just working on the vehicle now and that they found after sitting it had a leak and needed oil seal so now the total would be $5600. Long story short they applied some discounts and total came to $5299 supposedly fixed and out the door. Within an hour of driving the tire light came on it started to pull to the right while driving and it left 3 nice oil drip stains in my new driveway. Now I am back here with the truck again waiting to see how much more there gonna milk me for…………….[non-permissible content removed]Please give our Customer Care Team a call at your earliest convenience and we will do our best to resolve this with you. Direct Line: 678-957-5400
Sir, it has come to our attention that you did not have service done at our store. You were at a store down the street, Hendrick Chrysler Dodge Jeep Ram in Duluth. Your advisor was Lance Chapman. If you could please remove the review and post it to the correct store, that would be a big help to us as negative reviews hurt us! thank you! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Sir, it has come to our attention that you did not have service done at our store. You were at a store down the street, Hendrick Chrysler Dodge Jeep Ram in Duluth. Your advisor was Lance Chapman. If you could please remove the review and post it to the correct store, that would be a big help to us as negative reviews hurt us! thank you! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Got my new Tahoe
by Adrian Gooden on 07/08/2022Nick was awesome. He went above and beyond my expectations. Nick made my car buying experience go smoothly. I will be definitely coming back to do more business with him in the future.Adrian Gooden, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Atlanta. Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Great experience!
by Octavias on 06/28/2022I recently brought in my 2020 Blazer for a front end alignment. Upon pulling into the service area Don Petersen immediately greeted me and helped me find the person I needed to speak with. Overall great experience and great service!Octavias, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Atlanta. Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Great service Rep!
by Kay on 06/28/2022Ive been going to Rick Hendrix in Duluth for a few years now and Don Petersen has been great. He goes above and beyond to make sure your car is serviced properly. He explains in details and is extremely patient and kind. He never… disappoints. Because of him I continue to bring my car to that location. Thankss Don!Kay, we are so happy to read such a great review about Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Don is the best service rep!!
by KSkinner on 06/28/2022My service rep Don Petersen was amazing! Don was very professional and kind. He provided excellent customer service and is very knowledgeable.Thank you again for taking the time to let us know how we did. We hope you have a great day! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Best car buying experience!
by Chantel Avery on 06/27/2022This is my first car in Georgia and I worked with Brandon Robinson. He was amazing, honest and very accommodating. I felt he wanted me to have the car I would love more then he wanted to sell a car. He never tried to talk me into something… he kept working until I was happy with my selection. I would recommend everyone go see Brandon Robinson and I will return to see him for my next upgrade!Chantel Avery, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Atlanta. Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
My new malibu
by Badie on 06/13/2022Nick was very friendly and knowledgeable. He took his time with me and was very respectful of my concerns and my needs. Nick was very helpful through a very stressful process!!!Badie, we're happy to hear you had such a positive experience with our team! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Troy Smith Phenomenal
by Latoya King on 06/07/2022Troy Smith is phenomenal, He’s very patient , understanding, helpful and very honest and accurate. If your looking to get in a reliable vehicle with accurate information on the vehicle and a honest salesman that’s not forcing you into… anything See Troy Smith !!!!thank you for the review!! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Brand new blazer
by Ms Moon on 06/04/2022Nick did an amazing job getting me approved for the car I wanted. He was very patient with every question I asked. He explained everything to me and made my car buying process easy. He didn’t give up until I was in the car I had my heart… set on. I would refer everyone to him.Ms Moon, thank you so much for your high rating! We hope to be of service to you again in the future. Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Great work!
by Madison Henry on 06/01/2022I had an appointment with Jonah Toncz in service. He was very polite, and got me back in my car in no time.Hi Madison Henry, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Atlanta. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
New 2022 Duramax
by Jesus Rocha on 05/27/2022Remon Bebawy is a grate salesman helped me all the way through the process to find the trick I wantedHi Jesus Rocha, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
Shopping for a used car
by Cameron Goldsmith on 05/15/2022Eddie Cano was very attentive in my needs of searching for a new vehicle he assisted in practicality, gas efficiency, payment arrangements. I would prefer my customer service through him.Cameron Goldsmith, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
10/10 experience
by Anthony on 05/03/2022This experience was absolutely amazing. A major shoutout to Nicholson Gilles, the best salesman at Rick Hendrick Chevrolet of Duluth!! He knew exactly what I wanted and how I wanted it. A very respectful guy as well. If you’re looking for a… vehicle at Rick Hendrick Chevrolet of Duluth, I highly recommend you ask for Nicholson Gilles.Anthony, we are glad we could help! We can't wait to see you again, have a great day. Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Very Nice !!
by Melsin Rodriguez on 05/02/2022Miguel Guerrero was amazing! He made the car buying process seamless and easy! Very attentive to the customer’s needs and wants! He is one of the reasons I’ll be back !!Melsin Rodriguez, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Amazing Customer Service
by Step60 on 04/30/2022Brandon Robinson was amazing! He made the car buying process seamless and easy! Very attentive to the customer’s needs and wants! He is one is the reasons I continue to come back to Rick Hendricks for all of my car buying needs!!!Step60, thank you so much for your high rating! Please don't hesitate to reach out to us if there's anything more we can do! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Michael McBride is the only Sales Rep worth seeing!
by 50 and Fab on 04/29/2022I can’t think of another sales guy that was as pleasant & thorough as Mr. McBride! This guys knows what he is doing and has customer service down to a T!! Wonderful wonderful experience, ASK FOR MICHAEL MCBRIDE!Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Atlanta! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Pleasent surprise
by Wendy on 04/29/2022young man named Jonah checked me in at the service department and he was a wonderful lad. His manner was professional and his time management was impeccable. What I thought would be a stressful and long winded experience turned out to be a… very pleasant experience. Thank you Jonah!Hi Wendy, thank you so much for your positive comments about Rick Hendrick Chevrolet Atlanta! We hope to see you soon! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Ricardo got me in my new Corvette!
by Paul on 04/26/2022Thank you Ricardo for making my experience on getting my Corvette the most amazing experience ever! The staff there was GREAT and Ricardo was very helpful and very professional. I would HIGHLY recommend working with Ricardo!Paul, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Atlanta. We hope to see you soon! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Marva’s Chevy
by Marva Lynch on 04/07/2022I was completely satisfied with Remon from beginning to end! He was very helpful and I would recommend him to all my family and friends!Marva Lynch, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Exceptional service!
by Avery on 03/31/2022This was my first time at this dealership and Remon made buying a new car a seamless experience. He was professional and knowledgeable. I would definitely purchase a vehicle here again.Hi Avery, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Much Appreciated, Customer Care Team Rick Hendrick Chevrolet Duluth
The Best service experience every time.
by Ebonie Stroud on 03/31/2022I enjoy the fact that whenever I come to get my car serviced, I receive the best service from Jason Vialva. Jason is very friendly and professional. He makes my experience at Rick Hendericks Chevrolet a great one every time.Ebonie Stroud, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help! Bruce Sinkoe Customer Care Coordinator Rick Hendrick Chevrolet Duluth
Chevrolet Silverado 1500
Honda Accord
Chevrolet Tahoe
Hello Keisha Robinson, thank you; we appreciate your feedback! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
by Samantha McEwan on 07/07/2025