Chestatee Ford

Today 9:00 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Chestatee Ford

4.6
Overall Rating
(9)
Recommend: Yes (8) No (1)
Write a review: Sales | Service
sales Rating

Chestatee Ford - Brad Minard

by PamBaylin on 08/26/2017

Been dealing with Brad Minard for over 20 years! Would not buy a vehicle from anyone else. He gives you a fair price, will help you with anything after the sale, and backs up his product with excellent service. He has truly become a part of our family! My kids now buy vehicles from him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
13 Reviews
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service Rating

battery terminal

by JOrdanLenoir on 09/16/2017

I went to this dealership with hopes of having my battery terminal replaced, but what I got was something very different. I was first told that there was no rental car or loaner car for me to have if I have to leave my car to be repaired there. After looking at my car, the service associate, Patrick, informed me that I needed much more work then just my terminal replaced. He told me that it would be over $800 to be repaired and he would have to order the part. I asked him if he could call anywhere and find the part, since He had already told me that there was no car for me to drive myself and 3 children home. I called my husband who immediately told me to tell the dealership to start my car and allow me to leave because I did not need all the work done that Patrick was telling me I had to have. My car is still under warranty and I also have an extended warranty, which Patrick told me I didn't. My husband then called Billy HOwell Ford, which is where I bought the car, and told me to go there because they had the part. When I got to Billy HOwell ford, they immediately took my car in and accessed the damage. The service manager came back and told me that the only piece I needed to replace was the battery terminal and it would take about 1.5 hrs to replace. They also confirmed that my car is still under warranty and have an extended warranty. The total for Billy Howell to fix my car was 172.00. I could not believe that there was a $600 difference. What Chestatee Ford did was see a woman, with her 3 children, stranded and no choice to get my car fixed there. They saw an opportunity to take advantage of someone who didn't know better. I hate to believe that there are places that prey on people like me, but unfortunately Chestatee Ford is. I will never go back here again. My husband called this dealership and expressed his disgust. If you need work done, go to Billy Howell, they are honest and fair.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Chestatee Ford - Brad Minard

by PamBaylin on 08/26/2017

Been dealing with Brad Minard for over 20 years! Would not buy a vehicle from anyone else. He gives you a fair price, will help you with anything after the sale, and backs up his product with excellent service. He has truly become a part of our family! My kids now buy vehicles from him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wow, what a great experience!

by Sgtroach on 08/11/2017

I went to Chestatee Ford looking for a specific vehicle. My salesman was Jay Kimmel . Jay took the time to show me several vehicles so that I could see the different options I was interested in. Once I had decided, Jay searched the Ford computer and found a 2017 Explorer sport that was like I wanted. Jay gave me the option to get it or to order my own. I explained to Jay that I would like to have the vehicle made just for me, and he completely understood this purchase meant a lot to me. Jay handled placing the order, and would contact me and give me updates during the time my vehicle was being built. Thank you Chestatee Ford, Jay Kimmel and the entire dealership staff, y'all are great. This purchase was truly a family style purchase, the owner came and introduced himself to me on the day I picked up my vehicle and made me feel like a friend, family member, and the most important customer of the day!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful Truck Buying Experience

by A1999vette on 08/08/2017

5.0 /5 I have purchased numerous vehicles in my life and have had good and bad purchasing experiences. I arrived at the Chestatee Ford Dealership on Friday, 4 August 2017, and was met by Brenda Hicks, sales representative, Brenda was very personable and she took great care with my wife and I. And, not once did she give us any pressure to buy. In fact, she spent hours with us to ensure we were buying the right vehicle with options that I needed to make my driving experience a pleasure. Brenda introduced us to the sales manager, Keith Dotson, who also greeted us in avery friendly manner and he never applied any pressure on us to make a purchase. Instead, he helped us understand the best way to finance our purchase and answered all of our questions. I usually shop a couple of dealers when purchasing a vehicle to get a good deal. This time, I felt completely comfortable with the folks at Chestatee Ford and purchased our new F150. I was also treated extremely well by Kip Harvey in the finance department. Great experience!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

It's A Matter Of Trust

by JABenefield on 07/24/2017

I just traded for a new Ford F150 with Jay Kimmel of Chestatee Ford, and it couldn't have been a better experience. For me, buys cars comes down to whom can you trust to treat you fairly and tell you the truth. Jay and Chestatee Ford will do both. The next day, I took my 23 year old son there , and he traded his 2008 Silverado for my F150 that I had just traded in. You won't go wrong with these guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Chestatee Ford

by bigbob64 on 07/04/2017

I have never had an easier time purchasing a vehicle. Shandra got us exactly what we wanted I will definitely recommend Chestatee Ford to all my friends

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

by Karenhood on 06/20/2017

Awesome service and sales team!! Very relaxed environment with a no push feel!! Keith and Shandra were wonderful!! Awesome experience Went way beyond any dealership has done for us. Got there right at closing and they spend so much time after hours with us knowing that we weren't buying nothing, but after that great experience went back and bought a car from them because how they were not pushy and made us feel so welcome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Beautiful new car!

by carolyn5396 on 05/29/2017

The salespersons were really great. The tried to find just the car we wanted that had all the things we wanted in a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 F250 purcahse - Great experience and no hassles

by AF250Owner on 05/28/2017

Our sales woman, Megan, was absolutely amazing. Megan wasn't interested in only making a sale, she wanted happy customers. Everything was hassle free. My wife and I had an idea of what we were looking for before we arrived so we had our questions ready. Megan didn't miss a beat and didn't pretend to know everything. She did however get us all the answers we were looking for and eventually found the truck we were looking for. Unfortunately Chestatee didn't have what we wanted on the lot, but that didn't deter Megan. She did our shopping for us and found exactly what we wanted and quickly made arrangements to get us the truck we wanted. Great experience and great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Car Shopping Made Easy

by Frances63 on 08/28/2015

I had spent several months deciding which vehicle would best suit my needs. I have 2 family members who have mobility challenges, so I needed a vehicle with easy access that would still have room for a wheel chair, a walker, people, pets and cargo. Most large SUV's are too high for them to get into easily, but I needed the space that a SUV would provide. I considered several minivans, but just could not find one that impressed me. As soon as I saw and got into the Ford Flex, I knew that was the perfect vehicle for us. It's the perfect height for easy passenger access, has tons of leg room, head room and storage space and it's unique lines make it a head turner on the road. I started shopping on line for just the right Flex and found it at Chestatee Ford. Unfortunately, Dahlonega is a couple of hours away from my home in Oxford, so I was concerned that was going to present a challenge. But it was no problem! Connie McCool was the sales associate who handled my transaction, and she made everything so easy! She was an absolute pleasure to deal with. The negotiations regarding purchase price were painless, she minimized any potential paperwork hassles, and they delivered the car right to my door. The car was absolutely just as it was represented on line. It was the best car buying experience I have ever had. After months of less than satisfactory dealings with other dealerships during my shopping process, it was a delight to work with a professional like Connie. Based on my experience, I would recommend her and Chestatee Ford to anyone in search of their next Ford vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Chestatee Ford- Gene Hulen

by carriej1 on 07/17/2015

I would like to say a special "thank you" to our salesman and to the dealership for helping us with our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New truck sale

by TRDawgfan15 on 07/14/2015

Great people, competitive pricing and worked very hard to find discounts and other incentives. I considered another make of truck but when Brad and Rick got to a final price, it was comparable to what I was considering. Being a lifelong Ford Truck owner, I couldn't switch. Excellent service at point of sale!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2013 Ford Edge Sport

by KKWilson on 07/10/2015

Very pleased with my salesperson Brent Escoe at Cestatee Ford, he has gone over and above to make my experience with buying my new vehicle an easy process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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