Customer Reviews of AutoNation Honda Columbus
Review type:
Best sales reps I have ever dealt with
Service
by Dddlafrance on 09/11/2023Good afternoon. I have bought 2 Honda Accords at this establishment. I have my vehicle service prompted. Trevor is the on service agent that I go to. Why? He is wonderful!!!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Kathleen on 09/05/2023Auto Nation Honda customer service is always great and they have a friendly staff every time I come in.Hi Kathleen, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Stellar Service
by Kay0806 on 09/01/2023I was treated with courtesy and respect throughout the entire car buying process. Terry and Chase made me feel like a member of the AutoNation family from the minute I stepped in. From the test drive to the final sale they made everything… easy for me. I highly recommend!Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Honda Columbus and we hope to be of service again in the future.
Auto Service
by Wendell on 08/27/2023It was great and timelyHi Wendell, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service department is great
by Chan12345 on 08/26/2023I’ve used this dealership in Columbus since moving back and have never been disappointed. They always are honest and helpful. If you go ask for Jordan or WooHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
2021 Accord service
by Rafael T on 08/26/2023Trevor did a superb job. Very attentive, keeping you updated with the whole service process from start to finish.Hi Rafael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Odyssey Purchase
by Rob M on 08/23/2023Had a very positive experience purchasing my Odyssey from Auto Nation Honda in Columbus. I did much of the negotiations online and over the phone that allowed the actual time at the dealer to be shortened.Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer service
by CSuchaski on 08/04/2023The young lady that directed me to Trevor has on tight clothes, facial tattoos, and was unfriendly. Trevor did not impress me because he was begging for a great review and had dip in his mouth while dealing with me. Neither one showed any… professionalism and did not represent this company well at all. These are the people that represent your business and it’s not a good look at all, in my opinion. I will not be back in the futureHello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help.
Always great service
by Tina Justice on 07/25/2023Trevor has always been very friendly, polite and considerate. It is always a pleasure to deal with him during my visit to have my vehicle serviced.Hi Tina , thank you for your kind review; we are happy to pass along your comments to Trevor here at AutoNation Honda Columbus! If you're ever in need of more help, please let us know! Take care!
Always great service!
by JohnSmith on 07/25/2023Always friendly and keep me up to speed on all services. This has been a service provider that I trust to get the job done correctly on our family vehicle.Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Oil changed
by Jasmyne on 07/24/2023Trevor is always amazing. He is very helpful and knowledgeable. He makes sure im aware of everything I need and makes sure he explains everything. Trevor is the best.Hi Jasmyne, thank you for your kind review; we are happy to pass along your comments to Trevor here at AutoNation Honda Columbus! Feel free to stop by if you ever need any more help.
Bought 2024 Honda CRV-exl
by R.W.... on 07/23/2023Great experience - Just came away with a great deal from this Honda Dealer. Brad is the best. I may even trade my 2022 for a deal with these guys.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Honda
by Alex O. on 07/18/2023I always take mine and my wife's Hondas for service at Auto Naton Honda. Very friendly and Woo always takes care of me. He is very friendly and knowledgeable.Hi Alex, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Great Service Adviser
by Jvarg4. on 07/12/2023I had a great experience with my Service Adviser, Mr. Woo Lee, again. He’s honest, knowledgeable, and respectful. I only can recommend him to anyone!Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Columbus and hope to be of service again.
Smooth Sailing Third Car Purchased
by Honda Fan on 07/07/2023To start my search months ago I visited Autonation Honda to see the 2023 CRV. Terry showed me the car, touched on the highlights and said to let him know if he could help me. No pressure. Visited to buy 6/30/23 and given a good trade-in… value. Model I wanted wasn’t on the lot. Easy breezy, Terry and Chase knew exactly what I wanted and six days later a perfect match was delivered. No hassle, I felt understood, and left in my new 2013 Honda CRV EX-L! Third purchase in 5 years (I drive a lot of miles) and will return for the fourth!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jkelley
by Jkelley on 06/28/2023I was EXCEPTIONALLY pleased with my service experience on Monday! My A/C went out Sunday and the temperature was in the 90s. I called Trevor, my Service Advisor, first thing Monday morning and he worked me right in. Trevor is ALWAYS… awesome! He keeps me informed every step of the way during the assessment and repair process. He knows me and my warranty info, so he can usually give me a ballpark synopsis of what's possibly going to happen and at what cost over the course of the service. Trevor remembers that I'm going to need transportation to work, so he takes the initiative to get that process started before I arrive, so my wait for transportation is minimal. Trevor is SO considerate of my time and cares about how the service is going to affect me personally (i.e., making sure my A/C got repaired that day, so I wouldn't have a heat stroke due to having to continue driving around in temps that would rival the Sahara Desert!). Honda has a "Champion of Customer Service" in Trevor, which is priceless in my line of work!!! My A/C now works great! THANKS Honda Service Team and THANK YOU Trevor!!!Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great service...again
by Lauren W. on 06/20/2023This is the only location that services my Acura TLs (2008 and 2013). They are always fast and thorough.Hello Lauren, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Purchase of 2023 CRV Hybrid
by Mark M on 06/14/2023We enjoyed working with all the people at AutoNation Columbus!Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Prompt and right
by Musicman on 06/05/2023Once again we travel almost one hundred Mikes one way to have our car serviced at AutoNation . Our service advisor, Trevor, is trustworthy and efficient. We have been totally satisfied and will continue with AutoNation though our warranty… period has expired .Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
Great Service
by Katelyn on 05/24/2023Service was handled very well and in a timely manner. Trevor was very nice and professionalHi Katelyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Sale!!
by Curvin88 on 05/20/2023Great atmosphere and great salesmen! I had a very wonderful time and great experienceHello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Austin, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
by Presley Palmer on 05/17/2024