AutoNation Chrysler Dodge Jeep Ram South Columbus
Customer Reviews of AutoNation Chrysler Dodge Jeep Ram South Columbus
Review type:
Great communication and service
Great communication and service
by Baz Gobah on 12/14/2023I had a smooth and awesome experience. This dealership communicated everything to me in a timely manner. Also updated me when it was needed. Great doing business with this dealership.Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
Frank - retired
by Yerkins on 12/05/2023Consummate professional. Very satisfied with the repairs on my vehicle. Definitely will return for future needs.Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Dodge Jeep RAM South Columbus. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Customer Service
by Jlove23 on 11/20/2023Was able to answer my questions and great helpHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Chrysler 300C service
by Bob2023 on 11/13/2023Professional and friendlyHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jeep service
by Larrysp on 11/08/2023Made an appointment- showed up on time and vehicle was well taken care of. GREAT place.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change tire rotation
by Carol Bales on 10/24/2023Told Josh I needed to get going out of town and he made sure my vehicle was ready within the time frame he quoted.Hi Carol, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM South Columbus. Please don't hesitate to reach out if there's anything additional we can do for you.
Impressed and grateful
by BigHorn on 10/12/2023I took our truck to a different dealer when it was showing service maintenance. No other problems and yet when I got I back the check engine light came on. They wanted to charge me “2,3,4 hours to diagnose” the problem. I refused and took… it to Raul @ AutoNation south Columbus. They figured it out and had me out the door promptly at no charge! AND returned the truck clean! They washed my truck. It’s the little things but seriously it is difficult to find somewhere to take a dually.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
by Challenger on 10/08/2023I took my vehicle in for a warranty repair and couldn’t be more pleased with this dealership. Staff was friendly and very professional. My car was repaired in a timely manner while I waited. I did not purchase my vehicle from them but was… treated as though I was their best customer. I would highly recommend Autonation of south Columbus to anyone who is looking to purchase a new or used vehicle or have one serviced. Thanks for a wonderful experience!Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Service
by bmoe357 on 09/18/2023Good service, technicians were very courteous, very pleased with everything,Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing services
by Timholtzen on 09/14/2023They are very friendly and knowledgeable and they conduct timely servicesHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Out of Towner
by Ed on 09/13/2023I flew in from SE Georgia to purchase and pick up our car and all of the coordination of the purchase, documentation and pick up were world classHi Ed, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Clinton Christian Service Advisor
by X. Culpepper on 09/02/2023Clinton is one of the best..Always give me upfront pricing for all work to be done on my car.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Highly dissatisfied and out of $5000!
by SCarter on 08/24/2023Very dissatisfied! I took my Jeep in 2 months ago explaining the issues I was having (overheating and heat coming out cool at times). I ended up being told I needed a new water pump, blend actuator, and coolant flush). The day before I… picked it up I was told there was also ticking on the motor and I had to pay an additional 2000 to repair that. My bill totaled $5,143 which I paid happily because my car was back in the shape I needed it to be. Fast forward about a month and 3 weeks later the very SAME problems occurred. I texted the mechanic I went to and let him know I needed to bring it back in because the very same issues were occurring. I brought it back yesterday and he said it was the head gasket and the coat would start at 7000! That means it was the head gasket ALL ALONG and I paid 5000+ dollars for absolutely NOTHING! I wasn’t offered a discount and apology for wasting my money, NOTHING! Now I have to get me a whole new car and lost out on $5000! This is unfair.Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (706) 522-2089. We look forward to hearing from you.
Good dealership
by Kris421 on 08/24/2023They do a great job an was quick and very professionalHi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Easy day
by Bradley on 08/17/2023Great buying experience. Richard was very helpful! Highly recommend giving him a call for your next vehicle.Hello Bradley, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM South Columbus. If you ever need help, just give us a call. Happy motoring!
Auto Nation
by Sloan Martin on 08/16/2023Joey was super nice and helpful. Did everything he said he would.Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great Service
by Philyphil61 on 08/01/2023Vehicle went for routine service plus warning light. Fixed right the first time and well within budget!Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!
Car repair
by RodneyP on 07/08/2023Josh was very professional and kept me informed about my carHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Oil change/tire rotation
by Jennifer on 06/22/2023Had appt at 10. Was done at 1230. They claimed it was in detail, however they didn't wash it because "it's expensive and didn't want the detail guys to scratch it", said they only vacuumed. Well the dirt was still on the passenger side.… They only vacuumed the driver side and nothing else. So oil change, tire rotation and vacuum driver floor board took 2.5 hrs with an appointment. Very disappointed.Hi Jennifer, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2089. We hope to hear from you.
Great service Department
by Runner 357 on 06/12/2023Had my dodge challenger service front in alignment done . In and out fast.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
New Ram purchase
by Eggersr on 06/10/2023Direct, honest, and friendly experience in buying yet another Ram 1500 from this location. See Jason for your purchase and Josh for your service needs.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
by Kiara Dou on 12/17/2023