AutoNation Chrysler Dodge Jeep Ram South Columbus
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Dealership Service Review
service Rating
Oil change/tire rotation
Written byon 06/22/2023
Had appt at 10. Was done at 1230. They claimed it was in detail, however they didn't wash it because "it's expensive and didn't want the detail guys to scratch it", said they only vacuumed. Well the dirt was still on the passenger side. They only vacuumed the driver side and nothing else. So oil change, tire rotation and vacuum driver floor board took 2.5 hrs with an appointment. Very disappointed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Theo Sanders on 06/26/2023
Dealer Response
Hi Jennifer, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2089. We hope to hear from you.
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