Acura of Columbus
Customer Reviews of Acura of Columbus
Review type:
Excellent experience purchasing a new Integra
wonderful experience as always
by Toncy Little on 11/21/2021Always friendly, great service, fully explain what the service entails and cost.Thank you for the wonderful review of our team here at Acura of Columbus! We're truly grateful for your business and look forward to seeing you at your next visit!
Car repair
by Tmunn on 11/20/2021My car started shifting hard so I took it in and they fixed it.We're happy to hear the Acura of Columbus team could help take care of that issue for you! Thank you for rating us five stars!
We're so glad we could help you out! Thanks for visiting our team here at Acura of Columbus. We hope we can be of service to you again in the future!
Excellent service
by Sherman on 11/13/2021From the customer service to quality of work, I am a satisfied customer. I will use this dealership againWe're so happy to hear the Acura of Columbus team provided five-star care to you, Sherman! Thank you for the five-star review! We look forward to assisting you again in the future!
Excellent Service
by Lisa on 10/31/2021The service was excellent and efficient. My car was even ready before promised. Steve, was professional and thorough.Good service
by TM on 11/01/2021Good service. Estimated time was 2 1/2 hours. Finished up in 2.Columbus Acura
by Susan Smith on 10/27/2021Steve is always so professional and courteous and gets everything my RDX needs. Calvin does an excellent job on cleaning my vehicleHi Susan, thank you for visiting Steve and Calvin at Columbus Acura! We look forward to seeing you next time!
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by courteous helpful employees on 10/22/2021performed oil change at time of appointmentType S Owner
by TyoebS Owner on 10/23/2021Larry is exceptional in his customer service. He constantly kept me informed on the process and answered all my questions in a prompt and respectful manner.Servic
by Matthew on 10/17/2021Great, friendly and informative experience with Acura service department.Thank you for visiting our service team, Matthew! -Acura of Columbus
Service Department
by Randykolb on 09/13/2021Went in for my first service and was very impressed by everything doneWe're so happy to hear this! Thank you for trusting the Acura of Columbus team with your vehicle's service needs. We look forward to seeing you again next time!
Great Service
by Terri on 09/01/2021Great Service—Larry was very friendly and helpful.Thank you for the positive feedback, Terri! Your business is greatly appreciated by all of us here at Acura of Columbus and we hope to see you again in the future!
Acura
by Jordan Brazie on 08/22/2021Amazing service and very friendly people!Thank you for the great review, Jordan! We appreciate your kind words and hope to see you again next time here at Acura of Columbus!
Tires
by Doretha Moultrie on 08/08/2021there was a misunderstanding about which tire was the problem. It was resolved in a few minutes because the rep took the time to find out why there a misunderstanding. It was very simple: The tires were rotated on my last visit to have the… car serviced which I did not remember. To me, he is the Rep of the century.We appreciate you taking the time to share your experience with us at Acura of Columbus. We're glad we could take care of everything!
Excellent
by Cynthia Parker on 08/05/2021Very detailed when explaining serviceHi Cynthia, thank you for your confidence in Acura of Columbus' service team! We look forward to seeing you next time!
owner
by Robert Hemker on 07/28/2021Larry did outstanding as a service advisor. Very helpful.Hi Robert, thank you for taking the time to share your experience working with Larry at Acura of Columbus! We appreciate your 5-stars!
Excellent experience
by Stacy Martin on 07/23/2021I would definitely recommend Acura if Columbus. They were so professional and my salesperson Brittany was fabulous!Thank you for taking the time to review your recent visit with us, Stacy! Your business is greatly appreciated by all of us here at Acura of Columbus and we hope to see you again next time!
acura work
by achieved what car need done an on 07/20/2021handled general maintaince request and repaired other issues properlyThank you for the glowing review! We're so happy our Acura of Columbus team made this a five-star experience! We look forward to seeing you again next time!
Always A Good Experience
by Nancy J on 07/14/2021Any time we need service, it is always exceptional! I know I am going to have a great experience.Hi Nancy, thank you for providing us with a 5-star review! We appreciate your business and look forward to seeing you next time at Acura of Columbus!
Excellent Service Experience
by Paul on 07/06/2021I can't say enough about Larry and the staff at Acura. My experience was great and I look forward to coming back.Thank you so much for the kind review, Paul! We're thrilled to hear that you had a great experience with Larry and the rest of the team here at Acura of Columbus and we look forward to working with you again in the future. Take care!
Shuttle service is a problem!
by Julie Pelletier on 06/15/2021No shuttle service available from 12-1 so I’m stuck in shop for over an hour… need loaner cars for everyone…Thank you for your feedback, Julie. We will discuss this with our team and hope to see you back for a five-star experience next time!
Always above and beyond service!
by 2016 RDX Service on 06/13/2021I've been taking my 2016 RDX to this dealership for any and all service since I purchased it new. Steve Britt is an outstanding Service Account Rep who always goes above and beyond in the areas of service, quality of service and… friendliness. I highly recommend Acura of Columbus for all of your needs!Thank you for trusting Steve at Acura of Columbus for all of your service needs! We appreciate your business!
It's great to hear that our team has provided consistent care to you! Thank you for rating Acura of Columbus five stars! We look forward to assisting you again!
by Acura of Columbus on 11/23/2021