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Customer Reviews of Acura of Columbus

Review type:

Overall rating

5.0
5 out of 5 stars

(39 reviews)


Customer recommendations:

Yes (38)|No (1)

Excellent experience purchasing a new Integra

5 out of 5 starsby Mark in Auburn on 05/28/2025

Had a fantastic experience and love my new Integra! Hunter was a great sale associate, did everything he could to make it a quick and painless process, and spent extra time walking me through all of the Integra's many features. Would definitely purchase from this dealer again (after enjoying my Integra for a long, long time of course!)
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The following reviews are more than two years old. They are not included in the overall rating.
202 reviews
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  • wonderful experience as always

    5 out of 5 starsby Toncy Little on 11/21/2021

    Always friendly, great service, fully explain what the service entails and cost.
    • It's great to hear that our team has provided consistent care to you! Thank you for rating Acura of Columbus five stars! We look forward to assisting you again!

      by Acura of Columbus on 11/23/2021

    • Thank you for the wonderful review of our team here at Acura of Columbus! We're truly grateful for your business and look forward to seeing you at your next visit!

      by Acura of Columbus on 11/23/2021

  • Car repair

    5 out of 5 starsby Tmunn on 11/20/2021

    My car started shifting hard so I took it in and they fixed it.
    • We're happy to hear the Acura of Columbus team could help take care of that issue for you! Thank you for rating us five stars!

      by Acura of Columbus on 11/23/2021

    • We're so glad we could help you out! Thanks for visiting our team here at Acura of Columbus. We hope we can be of service to you again in the future!

      by Acura of Columbus on 11/23/2021

  • Excellent service

    5 out of 5 starsby Sherman on 11/13/2021

    From the customer service to quality of work, I am a satisfied customer. I will use this dealership again
    • We're so happy to hear the Acura of Columbus team provided five-star care to you, Sherman! Thank you for the five-star review! We look forward to assisting you again in the future!

      by Acura of Columbus on 11/16/2021

  • Excellent Service

    5 out of 5 starsby Lisa on 10/31/2021

    The service was excellent and efficient. My car was even ready before promised. Steve, was professional and thorough.
  • Good service

    5 out of 5 starsby TM on 11/01/2021

    Good service. Estimated time was 2 1/2 hours. Finished up in 2.
  • Columbus Acura

    5 out of 5 starsby Susan Smith on 10/27/2021

    Steve is always so professional and courteous and gets everything my RDX needs. Calvin does an excellent job on cleaning my vehicle
    • Hi Susan, thank you for visiting Steve and Calvin at Columbus Acura! We look forward to seeing you next time!

      by Columbus Acura on 10/29/2021

  • ?

    5 out of 5 starsby courteous helpful employees on 10/22/2021

    performed oil change at time of appointment
  • Type S Owner

    5 out of 5 starsby TyoebS Owner on 10/23/2021

    Larry is exceptional in his customer service. He constantly kept me informed on the process and answered all my questions in a prompt and respectful manner.
  • Servic

    5 out of 5 starsby Matthew on 10/17/2021

    Great, friendly and informative experience with Acura service department.
    • Thank you for visiting our service team, Matthew! -Acura of Columbus

      by Acura of Columbus on 10/18/2021

  • Service Department

    5 out of 5 starsby Randykolb on 09/13/2021

    Went in for my first service and was very impressed by everything done
    • We're so happy to hear this! Thank you for trusting the Acura of Columbus team with your vehicle's service needs. We look forward to seeing you again next time!

      by Acura of Columbus on 09/15/2021

  • Great Service

    5 out of 5 starsby Terri on 09/01/2021

    Great Service—Larry was very friendly and helpful.
    • Thank you for the positive feedback, Terri! Your business is greatly appreciated by all of us here at Acura of Columbus and we hope to see you again in the future!

      by Acura of Columbus on 09/01/2021

  • Acura

    5 out of 5 starsby Jordan Brazie on 08/22/2021

    Amazing service and very friendly people!
    • Thank you for the great review, Jordan! We appreciate your kind words and hope to see you again next time here at Acura of Columbus!

      by Acura of Columbus on 08/23/2021

  • Tires

    5 out of 5 starsby Doretha Moultrie on 08/08/2021

    there was a misunderstanding about which tire was the problem. It was resolved in a few minutes because the rep took the time to find out why there a misunderstanding. It was very simple: The tires were rotated on my last visit to have the car serviced which I did not remember. To me, he is the Rep of the century.
    • We appreciate you taking the time to share your experience with us at Acura of Columbus. We're glad we could take care of everything!

      by Acura of Columbus on 08/10/2021

  • Excellent

    5 out of 5 starsby Cynthia Parker on 08/05/2021

    Very detailed when explaining service
    • Hi Cynthia, thank you for your confidence in Acura of Columbus' service team! We look forward to seeing you next time!

      by Acura of Columbus on 08/05/2021

  • owner

    5 out of 5 starsby Robert Hemker on 07/28/2021

    Larry did outstanding as a service advisor. Very helpful.
    • Hi Robert, thank you for taking the time to share your experience working with Larry at Acura of Columbus! We appreciate your 5-stars!

      by Acura of Columbus on 07/29/2021

  • Excellent experience

    5 out of 5 starsby Stacy Martin on 07/23/2021

    I would definitely recommend Acura if Columbus. They were so professional and my salesperson Brittany was fabulous!
    • Thank you for taking the time to review your recent visit with us, Stacy! Your business is greatly appreciated by all of us here at Acura of Columbus and we hope to see you again next time!

      by Acura of Columbus on 07/26/2021

  • acura work

    5 out of 5 starsby achieved what car need done an on 07/20/2021

    handled general maintaince request and repaired other issues properly
    • Thank you for the glowing review! We're so happy our Acura of Columbus team made this a five-star experience! We look forward to seeing you again next time!

      by Acura of Columbus on 07/20/2021

  • Always A Good Experience

    5 out of 5 starsby Nancy J on 07/14/2021

    Any time we need service, it is always exceptional! I know I am going to have a great experience.
    • Hi Nancy, thank you for providing us with a 5-star review! We appreciate your business and look forward to seeing you next time at Acura of Columbus!

      by Acura of Columbus on 07/15/2021

  • Excellent Service Experience

    5 out of 5 starsby Paul on 07/06/2021

    I can't say enough about Larry and the staff at Acura. My experience was great and I look forward to coming back.
    • Thank you so much for the kind review, Paul! We're thrilled to hear that you had a great experience with Larry and the rest of the team here at Acura of Columbus and we look forward to working with you again in the future. Take care!

      by Acura of Columbus on 07/07/2021

  • Shuttle service is a problem!

    4 out of 5 starsby Julie Pelletier on 06/15/2021

    No shuttle service available from 12-1 so I’m stuck in shop for over an hour… need loaner cars for everyone…
    • Thank you for your feedback, Julie. We will discuss this with our team and hope to see you back for a five-star experience next time!

      by Acura of Columbus on 06/15/2021

  • Always above and beyond service!

    5 out of 5 starsby 2016 RDX Service on 06/13/2021

    I've been taking my 2016 RDX to this dealership for any and all service since I purchased it new. Steve Britt is an outstanding Service Account Rep who always goes above and beyond in the areas of service, quality of service and friendliness. I highly recommend Acura of Columbus for all of your needs!
    • Thank you for trusting Steve at Acura of Columbus for all of your service needs! We appreciate your business!

      by Acura of Columbus on 06/14/2021

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