Acura of Columbus
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Dealership Service Review
service Rating
Tires
Written byon 08/08/2021
there was a misunderstanding about which tire was the problem. It was resolved in a few minutes because the rep took the time to find out why there a misunderstanding. It was very simple: The tires were rotated on my last visit to have the car serviced which I did not remember. To me, he is the Rep of the century.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Acura of Columbus on 08/10/2021
Dealer Response
We appreciate you taking the time to share your experience with us at Acura of Columbus. We're glad we could take care of everything!
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