Customer Reviews of AutoNation Hyundai Mall of Georgia
Review type:
santa fe 2024 ArgenisGarcia
Service Check Appointment
by Noscreenname on 11/03/2023I was scheduled for a maintenance check on last week. I arrived and was seen by a different service advisor, Tommy Le. This was my first time meeting him. He listened to my concerns and got me in and out quick. He wad courteous and… explained everything that was done and scheduled my next appointment with me while I was there. The waiting room is nice, clean and snack provided. The restroom is also clean. Thanks Tommy Le, you are the bomb.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Service!
by Mariel on 10/30/2023When you go to AutoNation Hyundai Mall of Ga, ask for Eddy or Lynette. Because I have never received such stellar customer service, compassion and determination from a sales representative ever. They are truly dedicated to the customer ,… ensuring all my questions were answered I was comfortable with the car and the entire buying process. You can’t find service like this everywhere ! Highly recommended. 100/10 stars!!!Hello Mariel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Getting things done!
by Nora Far on 10/27/2023I was pleasantly surprised at how efficient my transaction was done in purchasing my vehicle. Ms. Kiara Clark found exactly what I wanted & at the price point I needed it to be. Deal was done signed off & rode away in my vehicle. Thank… you again Hyundai dealer.Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Excellent and Fast
by Thriller on 10/24/2023I brought my car in for service and was out in time for my Dr. appt!Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Good job
by sunshine on 10/24/2023Edmund was very kind Professional and helpfulHi, we're so happy we were able to help you out! If you ever need help, just give us a call. Happy motoring!
Paul
by Indo50 1 on 10/20/2023Great honest serviceHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service review
by Jlbrand63 on 10/19/2023It was exceptionally handled, and in a timely manner as well. The rep was informative and never pressured me into doing more than what I was willing to do. Great service overall!Hi, thank you for your positive review. We're happy to have been of service to you.
Very satisfied
by Renee on 10/11/2023Buying a car is very stressful on a good day. I was in the market because my car was totaled in an accident so super stressful. My sales person was great, not pushy. He gave me space to make a decision I was comfortable with. I appreciate… that very much. Thanks Shawn.We are pleased to hear you had such a positive experience with us, Renee! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent Customer Service
by TucsonJohn on 10/06/2023I took my Tucson Hybrid to AutoNation Hyundai MOG for the routine factory service at 16k. I must extend kudos to Bre the Assistant Service Manager for her professionalism and clear articulation. It was a welcoming experience. All routine… service work was performed to my expectations. The facility was clean and the customer waiting area is ample with hot coffee and bottled water available.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
service in Buford
by Deborah on 10/05/2023I took my Sonata for service and a problem with the back up camera. They were very fast and helpful.Hi Deborah, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Maintenance Chechup
by Barbara Evan on 10/02/2023He was so helpful and patient with all my questions. I had an issue and he went out of his way to research the problem and walk me through it.Hi Barbara, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fair and thorough
by Godzilla on 09/30/2023They seem really organized, seem to care, have a nice waiting lobby and a driver if you need a ride somewhere nearbyHi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
Tuscon
by Vivlabar on 09/28/2023Albert was a doll, polite and explained everythingHi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Mall of Georgia. If you ever need help, just give us a call. Happy motoring!
Breannah needs to be promoted, immediately
by Heppner on 09/28/2023To be 100% honest, if it weren't for Breannah, I would be giving this service department a 1-star rating. Although they were VERY quick with my recall repairs (originally she estimated an all day process, but only took 1.5 - 2 hours… total), she was absolutely amazing. Extremely friendly, extremely personable, and extremely professional. She was the only person in that department that actually acknowledged me or said anything to me. Seriously, hats off to her. She needs to be promoted immediately.Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (770) 674-6079 so we can assist you further.
Service
by Tracysook on 09/26/2023Quality care and serviceHi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
A top-niotch service on the first visit
by Ioniq6Fan on 09/25/2023I received a recall service for an electric vehicle charging system. The AutoNation Hyundai dealership in Buford, GA provided an excellent service experience for this particular visit. The service process was explained thoroughly before… the service. The service was completed one-half hour before the promised time. And the post-service explanation was equally satisfactory.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Job
by Joe on 09/20/2023Salesperson Grace Baker handled my purchase of a SUV went out of her way to make deal happen, locate vehicle I wanted ( hybrid) and made the purchase finished. Great service to my vehicle before getting vehicle.Hi Joe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Safe travels!
Great Job!
by D. Green on 09/18/2023Very professional. They got me in and out.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Good quick turn for an oil change.
by EugeneT on 08/31/2023I have a Hyundai vehicle that I hardly drive because it is subject to extremely intense theft rates. It is well publicized that Hyundai chose to delete the immobilizer from some of their vehicles, when their competitors, had this… Anti-Theft immobilizer on all of their vehicles of the same time period. With only 2,000 additional miles on it since the previous oil change. I tried to get it serviced at multiple dealerships, only for them to want to schedule you in the far future. The previous oil change was little more than a year ago. Rick Case, let me drive on in without any of that future scheduling nonsense. For a simple oil change. Had avoided Rick Case for service, except for one time, because I thought they're waiting area was rather cramped, during the covid intensity period. However, it appeared to be a lot more open this time which made me comfortable. I thought it amusing when the service writer, immediately puts a list of extensive and expensive service packages in front of you. When they clearly don't know the history of your vehicle. Everything of value on that list was already done on my vehicle, just at different service dealerships. The area for waiting was nice and clean and not too cramped and crowded. I was pleased with that. And it only took them about 90 minutes or less to complete my oil change. My Sonata has been excellent, even though there's been notices about certain issues and defects. But I intend to replace it with an accord or Camry very soon, because you shouldn't have to watch your vehicle the way you have to watch a child on a playground, hoping that no one will snatch him. The dealership experience at Rick Case, has been good. I use their Mazda dealership to service my Mazda 6, which is the car that is primarily my daily driver vehicle. Rick Case didn't manufacture these Hyundai and Kias without the immobilizer. So I cannot blame them. But won't buy from either brand again.Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2019 Kona - Billy Samounty
by MichaelT on 08/30/2023Great experience purchasing a used 2019 Kona from Billy Samounty. Very professional service by all involved. WOuld recommend to others in the future.Hi, your comments keep us motivated and working hard for all our guests. If you ever need help, just give us a call. Happy motoring!
Service
by Meecho! on 08/29/2023My expirence here was nice. They have a nice waiting room with refreshments and free Wi-Fi so I could send a few work emails while I waited on my vehicle. Technician estimated 90 min wait time and not that I was counting, but service was… complete in 86 minutes. Well done.Hello, We appreciate your positive review of your recent experience with us. If you need more help, our team is available to talk -- safe travels!
Hyundai Tucson
Hyundai Palisade
Hyundai Santa Fe
Hyundai Sonata
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 07/12/2024