Athens Ford
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Customer Reviews of Athens Ford
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Athens Ford for the win!
by Sunsetseeker on 07/30/2023
Painless, easy used car purchase! Friendly salesman who went above and beyond to make this a seamless purchase! What a pleasant surprise Athens Ford was and Mr. Lattimore was so helpful and straight forward no pushy sales tactics to run me… off-couldn’t have asked for better!!
178 reviews
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Truck Owner
by Jasper Hill on 12/15/2018updated 12/21/2018I was given the attention and service that I needed.2018 Ford Edge purchased last week
by SrSaint on 11/29/2018Could not have asked for a more professional, courteous sales representative. Plus he was very friendly, knowledgeable, and helpful! He get's a 5 STAR from us! The other staff we interacted with in Finance, and others on the floor far… surpassed our expectations. Will ask for Jim Melton again when I buy my next Ford!Excellent Customer Service
by Dawn Stone on 11/27/2018Every time I go to Athens Ford, I have an amazing experience. Everyone is so attentive and nice. The service department is really top notch!! My salesperson, JJ, has been so helpfu throughout the yearsGreat sales person r
by Athens Ford on 11/10/2018Nico was a very knowledgable sales person.Not happy
by Hbbbbbbbb on 10/27/2018updated 11/05/2018Treated me as if I wasn't even there. No conversation at all while I waited 5 minutes for a check approval. Never had to wait on a check approval before. Compared to other LOCAL dealers in Athens, this was the worst experience. Take a… lesson from Athens Acura.Ms. Seagraves
by seagraves on 10/26/2018My experience with Athens Fordis kinda a mixed bag. I feel that I was treated very nicely during the sell. At the same time I feel that I was pushed towards a vehicle because it was a trade in and Athens Ford wanted them sold ASAP. I don't… feel that the vehicle I purchased had been gone over thoroughly, it was still very dirty (like it had been ridden down a dirt road with the doors and back hatch open). There are other things that were said and done that has not left me with a good feeling about this purchase. I have the vehicle and will have to deal with it but I feel as though this purchase may not have been my best decision. I am hoping since I am paying for added warranty/service that when I need them they will be thereasI have been promised. There was an issue with a windy noise (not sure how to explain it, but even the service guy heard it), it was tobe fixed. The noise is still there and when I sent a text to the salesman that I worked with the only response was, "well, I don't know". The service that was done was an oil leak that the service guy found, detailing, and a timing belt. I did not have to pay for it because it was being sold to meso it had to be fixed. I hope I do not sound too negative, but I think if I had taken a male with me I would have been given a better deal.Amazing Experience!
by CatherineC on 07/10/2018We love Athens Ford! Jamison was our salesman and we love our Explorer! The entire staff was very helpful!The Works - Worth It
by SLP_500 on 06/26/2018Very friendly staff, super responsive when I pulled up to the Quick Lane. My supervisor was very cool, striking up a conversation with me about Marvel movies after my car was serviced. I took a star off because their drink fountain ran out… of Coke.Service department Athens Ford
by D. Bickers on 06/27/2018I went into Athens Ford for a basic maintenance oil change and a safety recall on my Ford Fusion. They immediately sat down with me to discuss the service and offered a free shuttle ride to any place in Athens during my wait time.Excellent Customer Service & Support
by kayla1670 on 06/22/2018Took a state vehicle in for service due to a recall notice we'd received. The work was performed quickly and within the time frame I had been told to expect. Everyone I dealt with was friendly, knowledgeable, and fabulous to work with.… Highly recommend them!2010 Ford F 150 Platinum 4x4
by kayla1670 on 06/12/2018Usually the service department is great but I had a service tech that said that he performed a oil change and tire rotation, and didn’t actually rotate the tires. Had to look at the camera and see that it was not done. Had to come back for… a tire rotation the next day “Saturday “ and they took care of it. They made it right it’s just having to go back for something that should have been done the first time.Accessories for vehicle
by kayla1670 on 05/01/2018updated 05/22/2018Will not ever buy or take another vehicle to Athens ford. I might be the one rotten egg but I have had a terrible time getting my truck fixed right. After the headache of the buying process and being sold accessories that didn’t fit… properly and then told the truck was fine and that’s all they could do. No it is not fine a $65000 truck should be right and not have a flaw in it. My advice is no the parts and no what fits the vehicle don’t sell something you don’t no anything much about.Happy customer
by Myers957 on 02/23/2018Very happy I am able to bring my car to you. I will be a long time customer.Awesome
by garage1stbay on 12/26/2017After my disabled Van was delivered late Friday afternoon (3:00 PM 12/22/17) the service department quickly diagnosed the problem, ordered needed parts and was positioned to finish the job on Saturday morning. This was awesome given the… Holiday time-frame and my having a "physically challenged" daughter and thereby needing our van with it's powered wheelchair "lift" to transport my daughter. On behalf of my family and especially my daughter... I thank April, Dawn and Chris for caring in our time of need.Owner of 2014 C-Max Hybrid
by EvaCram on 12/19/2017Always excellent service at Ford in Athen from the time I drive into their service area. Their Service Advisors are quick & pay attention to details. I leave feeling confident the same can be said of their mechanics. I am treated with… respect both in their Service & Sales Depts.Athens Ford
by MarieWilson on 12/11/2017Always a pleasure to go to Athens Ford. Everyone treats you like family from sales to service! I have bought 2 Cars from Athens Ford, amazing group of people!Athens Ford
by Servicetruck on 12/01/2017I take my F-150 to get serviced when it needs it. The staff has been great and would recommend to any one who would like to take their Ford to get serviced. I've been to others and there were not at the same level as these guys.Outstanding
by ddoud1948 on 11/09/2017In and out quickly. Super friendly staff.Athens Ford Service
by Billb56 on 09/19/2017updated 09/29/2017Always first class. They have built a great brand themselves. The place is always spotless and super organized. They have me in and out. The waiting area is also very nice if your there for very long. Top notch group over there!Amazing
by Bioshocked on 07/20/2017updated 07/27/2017I have 3 Vehicles; a 2016 Audi, 2015 Genesis, and now my new 2017 mustang. This was by far one of my favorite buying experience I have had. I would recommend this Ford dealer over any other Ford dealer i have dealt with. follow up was… great, answered all of my questions quickly and professionally. I will be getting all of my service done here hands down. I find the lifetime power train warranty they give will all of their new cars a huge bonus. The management staff was professional and not pushy or to aggressive. My sales women Amanda was exactly what a sales person should be. I was personally 6 months out from buying a vehicle, however (not due to pressure or just ridicules sales tactics) the team here was so professional I did not even go look at the other brands I had in mind. Thank you very much Athens Ford for my beautiful new car, I can't wait to do more business with you in service and my other vehicle needs. GO SEE AMANDA!Was painless
by gmaat85 on 07/12/2017updated 07/25/2017All of the staff was very helpful and friendly, got in and out of there pretty quick for being at a dealership, I recommend this dealership to anyone.
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