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Customer Reviews of Athens Ford

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178 reviews
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  • F Allen

    5 out of 5 starsby Frank A on 01/03/2023

    Athens Ford had the exact truck I wanted. The salesman, John, was very easy to work with and absolutely professional. I received a fair amount for my truck trade in. I was able to get the financing I needed, and Brandon was very adept in helping me.
  • Relaxing and competent

    5 out of 5 starsby Bervin24 on 12/29/2022

    I never thought I would enjoy an oil change and tire rotation but at Athens Ford I did. The service was promptly done while I waited in a comfortable waiting room with complementary drinks and snacks. I even had a leather recliner to use while I read or watched TV.
  • Tinnell truck service (The Works) - 11/28/2022

    5 out of 5 starsby Toenail on 11/30/2022

    Good Experience, very professional staff and my vehicle service was completed on-time and for the amount stated.
  • Purchase of 2022 Ford Explorer

    5 out of 5 starsby Tammy G on 09/09/2022

    A very special thanks to Jamison Johnson at Athens Ford for helping me with my trade-in & purchase of a 2022 Ford Explorer. Jamison was very knowledgeable about the vehicle & did a great job reviewing all the features with me. He made my buying experience an enjoyable one. I love my new Ford & working with Jamison!
  • Ford Ranger 2021 Athens

    5 out of 5 starsby CGrier1975 on 06/03/2021

    Jameson was amazing to work with at Athens Ford. The experience was fast and easy. I absolutely love the new style of Ranger!
  • Service

    3 out of 5 starsby TJClark on 04/20/2021

    Prices quoted by service was definitely not price charged!
  • Not overjoyed

    3 out of 5 starsby Bhayesii on 04/15/2021

    Bought my Limited F150 SuperCrew in July last year. Went to service the very next day because the cameras were not working properly and the sync had dropped a call. Cameras put on order and never called me back. Went back over Oct (maybe) still no cameras and another update...No fix there either and no phone call. Went back a 3rd time, another update and no camera fix. Went back 4/12/21 and told still no cameras but will update sync again...Got the truck back and they did replace the cameras but the sync still dropping calls and very slow to become active. $80k truck and nearly a year into ownership with a vehicle that has never functioned properly. The question below seem to be focused on services vs. warranty work...So not fully applicable.
  • 2014 C-Max Hybrid

    5 out of 5 starsby Moms Hugs on 04/05/2021

    Athens Ford scheduled my C-Max for 33,000+ maintenance the following day, which I really appreciated. They brought to my attention the tires are getting worn on the one side. Their Service Dept. is the BEST!
  • Satisfactory

    5 out of 5 starsby Tammy Baker on 03/08/2021
    updated 03/15/2021

    This repair took several attempts. It took a while waiting for a part but we were given a loaner which made things easy.
  • 2021 Explorer

    5 out of 5 starsby renhernandez on 02/19/2021

    Friendly sales people, hassle-free financing.
  • F250 service

    1 out of 5 starsby Dalef250 on 02/08/2021

    When I went to pay for servicing my f250 they had went up on the price that I was quoted the day before at $108. The new price was $140+. Tha manager did give me the quoted price. When I went to get into my truck I noticed that they had gotten oil, dirt on my fenders on a white truck that had been washed the day before. This has happened on multiple occasions. The manager did come and clean it off after bringing it to his attention. I shouldn't be the person that catches this poor workmanship. Today (5 days after the service) i noticed they didn't top off my coolant. I only hope they performed the other services that I paid for.
  • In/Out

    5 out of 5 starsby JCBeams on 01/31/2021

    Was in/out under an hr
  • 2020 ford f150

    5 out of 5 starsby Ford2020 on 01/05/2021
    updated 01/12/2021

    Sales team was friendly and to the point. I would recommend this dealership when buying a new auto.
  • Oil change

    5 out of 5 starsby Usafshooter on 01/04/2021
    updated 01/11/2021

    Excellent visit. Courteous staff, nice waiting area. Fast service.
  • Derek Kennedy

    5 out of 5 starsby Stephanie on 11/23/2020

    Derek was amazing and went above and beyond to make our shopping experience the best! He was able to answer all of our questions no matter what time of the day. He showed us how to work all the features of my new truck before we left the parking lot. Derek relieves 5 stars from me.
  • Kalli Lancaster

    5 out of 5 starsby K.Lancaster on 11/16/2020

    The best car buying experience I’ve ever had! Jeff, car salesman listened and knew what I wanted. Brian the GM was very involved and gave me a deal I couldn’t pass up! Tesh made the finance happen within minutes! Great team and great customer service!
  • Car

    5 out of 5 starsby TThomas on 10/05/2020

    Quick and courteous service
  • The Works + tire balance

    5 out of 5 starsby jasbury55 on 08/09/2020

    Great service, and advise a timely manner.
  • Proud Fusion owner

    5 out of 5 starsby Luvmyfusion on 07/24/2020

    They were very thorough and explained what was wrong with my car. Fixed it without delay and I was very happy!
  • Phenomenal

    5 out of 5 starsby C. Lancaster on 07/17/2020

    They were so very patient. We took our time in making a decision and not one time was we ever rushed or felt bad for taking our time. Absolutely would recommend Scott and Shawn.
  • Athens Ford

    5 out of 5 starsby Cjohnson on 07/11/2020

    The people there were very nice and friendly. Timmy gay was so engaging and on top of it.

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