Fields Cadillac
Customer Reviews of Fields Cadillac
Review type:
Mr
by Bob on 12/27/2021Nice lounge area. Good communication. Easy to set appointment.Great Service Department
by Joe on 12/17/2021Great staff, great service and a very comfortable waiting room.Thank you, Joe! It means a lot to hear that you're a happy customer.
Routine maintenance 27 point check
by Greg Letnaunchyn on 11/30/2021Its good to have the 27 point maintenance check when you do you oil changes. There were no items identified so our Cadillac must be in good shape but it would be good to get some type of report on those 27 points so we know if there are… items to watch for or if we might anticipate a future replacement/repair. A simple green/yellow/red grade for the checked items would be very helpful information. We always appreciate the great service we receive at Fields Cadillac. ThanksFast Friendly Efficient
by Rebecca on 08/31/2019Always helpful and efficient overall.Priceless
by Jmorse on 08/30/2019Oil change tire rotation front end alignment check car wash in and out little over an hourAwesome
by 32084 on 06/14/2019St. Augustine Fields always meets or exceeds my expectations awesome customer service- full satisfaction, trustworthy, loyal service each and everytime.Great Service
by Service on 05/17/2019All done promptly and courteously.Exceptional service
by Dianneb2 on 03/20/2017updated 03/31/2017Service was exceptional, quick, courteous and I would recommend this dealership to all my friends and family. They went above and beyond and we couldn't be more pleased.Thank you for your wonderful feedback! We do take pride in catering to our customers needs the best way we can. If there is any way we may further enhance your experience with us, please dont hesitate to contact me. Sincerely, George Clark, General Manager.
Great Service, no hassle
by Scottro on 03/24/2017I came in to Fields without an appointment and was met immediately by my service writer, Dan. Within a few minutes, my car was taken into service and I was advised of the problem and cost. It was repaired quickly. Fields offers a terrific… experience why you wait. I left in my car completely satisfied with Fields.Thank you so much for your kind comments. Im so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, George Clark, General Manager, Fields Cadillac St. Augustine.
Unsurpassed excellent service!
by RainerWriter on 03/17/2017State of the art customer service! Best we ever had, surpassing the very good service we had as former Mercedes and Lexus owner.Thank you for taking the time to review your experience with us! We will certainly let our team know how pleased you were with your experience and pass the kudos along to them. We are always delighted to serve your automotive needs. If there is any way we may further improve on your experience, please let me know. Best Regards, George Clark, General Manager, Fields Cadillac St. Augustine.
Service
by CTSXTS2013 on 03/10/2017updated 03/18/2017Went in for oil change and needed to replace 4 tires. Price was the lowest and got a $100 rebate from GM.Thank you for stopping in! I want to personally thank you for the 5-Star rating and look forward to seeing you again here at Fields Cadillac St. Augustine for your next service interval. If you have any questions, or would need any further assistance, please stop in my office or look me up; I'm always available. Kind Regards, George Clark, General Manager.
Great Job
by Anita07 on 02/28/2017updated 03/10/2017I always have an excellent experience. Everyone is very helpful and kind.We are grateful to you for your favorable statements! I am glad to learn that you took pleasure in your recent visit to Fields Cadillac St. Augustine! If there is anything we may do to serve your automotive needs in the future, please take a moment to reach out to me straight away. It is our pleasure to attend to your automotive needs. Best Regards, George Clark, General Manager.
Fields Cadillac is great
by Floridagirl on 01/30/2017I've been dealing with Fields since they came to St. Augustine and have always received excellent service.Thanks so much for your helpful remarks and your business! Be assured knowing that we will do whatever it takes to make us suitable of your trustworthiness on each and every visit. Best Wishes, George Clark, General Manager, Fields Cadillac St. Augustine.
Service
by carlaraem on 01/09/2017Excellent service. Friendly and knowledgeableThanks for reviewing our dealership and for your excellent rating of Fields Cadillac St. Augustine. If there is any way we may further improve on your experience, please let me know. Best Regards, George Clark, General Manager.
Very happy with service
by Mcgalliard on 12/25/2016Very polite, very efficient. The people are all top notch, from the service manager to the in-take person to the receptionist.Im glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please dont hesitate to contact me. Kind Regards, George Clark, General Manager, Fields Cadillac St. Augustine.
Field's service
by Scottro on 12/19/2016My advisor Dan was friendly and explained what I needed and why with ease of understanding. Great experience.What a wonderful review, thank you. If there is anything further we may do to better serve your automotive needs, please dont hesitate to contact me. Kind Regards, George Clark, General Manager, Fields Cadillac St. Augustine.
Great Service as Always!
by m_starla on 12/10/2016It is always a pleasure to work with Fields Cadillac! Joe is always professional and kind!We appreciate your business. The pleasure is ours! If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, George Clark, General Manager.
5000 mile check up
by SallyDunnLott on 11/21/2016updated 12/02/2016I am a new customer and first time Cadillac owner. I am 70+ and I am enjoying my new car. I called in to request information on the timing of the car. I was told that the downshift in a stop is a part of the system to save gas, but to… bring it in, by all means, so they could gift by car a general will go over. The service rep, Dan, was thorough, patient, and accommodating. The dealership atmosphere was very comfortable, library like, and they served me breakfast. Most unexpected and pleasant. Kudos to the Kield's Dealership for their hospitality and friendly environment.I want to personally thank you for the 5-Star rating and look forward to seeing you again for your next visit to Fields Cadillac St. Augustine. Fields Matters Because You Matter. Kind Regards, George Clark, General Manager
Excellent service
by Sharonbrownlee on 09/14/2016updated 09/25/2016Excellent service everything at this dealership. Love the car washes and hometown friendly service. When I walk in, they know me by name and treat me with the upmost respect. Thanks for that.Thats wonderful to hear and certainly what we strive for with every visit! If there is anything further we may do to enhance the quality of your ownership experience with us, please dont hesitate to ask. Kind Regards, George Clark, General Manager, Fields Cadillac St. Augustine.
Fields Cadillac. The best of the field
by Lovemycaddy5 on 09/16/2016updated 09/25/2016Frank in Service was wonderfulWe certainly appreciate your review. If there is any way we may better serve you in the future, please let me know. Sincerely, George Clark, General Manager, Fields Cadillac St. Augustine.
5 star service
by Excellence15 on 09/09/2016Dan was extremely professional as always. I called him 1 1/2 prior to service closing and advised Dan that my XTS touch screen was not working. He asked me to stop by and he would wait for me. He patiently waited until I drove from… Jacksonville, greeted me with a smile. He called me back after my special part came in. He truly valued my time and concerns. Excellence at its best.I appreciate your positive feedback about Fields Cadillac St. Augustine. We do take pride in catering to our customers needs the best way we can. If there is any way we may further enhance your experience with us, please dont hesitate to contact me. Sincerely, George Clark, General Manager.
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Bob, we are thrilled to read your positive feedback! Thank you from all of us at Fields Cadillac.
by Fields Cadillac on 12/28/2021