Fields Cadillac
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Dealership Service Review
service Rating
5000 mile check up
Written byon 11/21/2016
updated 12/02/2016
I am a new customer and first time Cadillac owner. I am 70+ and I am enjoying my new car. I called in to request information on the timing of the car. I was told that the downshift in a stop is a part of the system to save gas, but to bring it in, by all means, so they could gift by car a general will go over. The service rep, Dan, was thorough, patient, and accommodating. The dealership atmosphere was very comfortable, library like, and they served me breakfast. Most unexpected and pleasant. Kudos to the Kield's Dealership for their hospitality and friendly environment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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gabmft on 03/29/2017
Dealer Response
I want to personally thank you for the 5-Star rating and look forward to seeing you again for your next visit to Fields Cadillac St. Augustine. Fields Matters Because You Matter. Kind Regards, George Clark, General Manager
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