Fields Cadillac
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Dealership Service Review
service Rating
5 star service
Written byon 09/09/2016
Dan was extremely professional as always. I called him 1 1/2 prior to service closing and advised Dan that my XTS touch screen was not working. He asked me to stop by and he would wait for me. He patiently waited until I drove from Jacksonville, greeted me with a smile. He called me back after my special part came in. He truly valued my time and concerns. Excellence at its best.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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gabmft on 03/29/2017
Dealer Response
I appreciate your positive feedback about Fields Cadillac St. Augustine. We do take pride in catering to our customers needs the best way we can. If there is any way we may further enhance your experience with us, please dont hesitate to contact me. Sincerely, George Clark, General Manager.
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