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Awarded 2023, 2024
Today 9:00 AM - 6:00 PM

Customer Reviews of Rick Case Hyundai

4.8
Overall sales Rating
4.84 out of 5 stars(296)
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296 sales Reviews
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5 out of 5 starssales Rating

Carlos Cercone, Andrii, Tiana, and the team at Rick Case were excellent!

by Susan L on 08/06/2023

The team at Rick Case Hyundai was professional, courteous, and honest.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome people

by Fabian and Irene on 08/05/2023

I will recomend this awesome place to my friends, I trully felt like being among friends while buying a car!, Thanks to Fares, Carlos and Mike B for making this buying experience so simple and fun.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome service

by Llewis on 08/01/2023

Claude and Jean are a great asset to this dealership. Both gentlemen handle my transaction very professionally. I was thinking about going to another company, but these two guys caused me to change my mind instantly. Keep up the good job guys !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

They adopted us!

by Pecks on 07/31/2023

We looked at 6 dealerships and Rick Case cannot be beat. The level of buyer care and protection is the highest ever. No matter where you live you must fly or drive to Rick Case. Most positive car buying experience ever.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Jose T is the Best!!!

by Sanae on 07/29/2023

Amazing process. Jose Tavarez made it fairly quick and easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Case is the place

by Tim on 07/28/2023

They took good care of us, a lot of patience to, explained everything help set up everything, A good experience all around.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starssales Rating

Nice people /but deal changed from was discussed via ph and text

by Grouper lane on 07/27/2023

Big inventory , salesman at dealer spent a good amount of time explaining everything. My two issues were that I made a big effort on phone via 2 calls and a text to confirm the desl and when I drove 100 miles to the dealership what I was told was not honored . By manager. Also I was told I could use a credit card for 5k and the when I met with the finance guy the amount changed to like 2300.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
2 out of 5 starssales Rating

Management was horrible

by Richard Alpert on 07/24/2023

My salesman was great his bosses were horrible. The worst sales manager ever. I retired from being a sales manager in a different field

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing Ankur Saves the Day

by Stephanie Martin on 07/24/2023

Very pleasant, did not feel pressured, got a terrific deal. Andre in finance is super and salesman Ankur is fantastic. I usually dread the new car process but this was a pleasure

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buying a Tuscan from Edmund

by Niloofar Bn on 07/20/2023

I had an amazing car buying experience with Edmund at Hyundai. From the start, he demonstrated professionalism and extensive knowledge about the Hyundai Tuscan without being pushy. Edmund passion for cars and dedication to customer satisfaction shone through, as he guided me to the perfect match. He worked diligently to offer a fair deal and made sure I felt confident in my purchase. On delivery day, the vehicle was in excellent condition, and he patiently went over all the features. Overall, I highly recommend Edmund for a friendly and enjoyable car buying process

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good deal, not pushy

by Andy on 07/18/2023

Lots of inventory, friendly sales people, listened to my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Miguel was awesome.

by Big J on 07/18/2023

From the moment we walked into the dealership, Miguel greeted us at the door with a smile and welcomed us. He took the time to show us around the lot at various vehicles, and then we narrowed it down to two. He gave us very insightful information about, the features and the overall legroom, which was an important deciding factor. We chose a brand new Santa Fe which we love. The entire management team, finance department, and Miguel created a customer for life.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best experience ever.

by Italia on 07/15/2023

Before I even step in the door I was treated with kindness and with professionalism! PAULO GRANDEZ Is spectacular!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Service Savvy!

by DFT and MJT on 07/15/2023

This dealership has the best staff. From Donovan as manager, Orlando and Jean in finance, Mauricio in sales to Tom in service they have cornered the market on customer service and satisfaction. They made us feel special and well cared for. They all went above and beyond in making this a painless transaction. These are people that any company would be proud to have. Anytime we need another vehicle we would be back again! Although there was a mishap with a different sales person we would encourage anyone who needs a vehicle to go to this dealership in Plantation. Run don’t walk!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service overall

by Lupannex on 07/15/2023

I would really recommend this dealer to everyone that is looking to purchase or lease a Hyndai , great attention and service. Completely satisfied

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Team !

by Ariel Helman on 07/15/2023

The customer experience I had was very smooth. The salesman’s was great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great sales representative!

by Pedro Haymee on 07/13/2023

The representative went out of his way to accommodate us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Rick Case is just not a phase

by Carl H on 07/11/2023

This is the second time I bought a car from Rick Case Huyndai I am very happy with this dealership. Mr. Claude is a great contact very personal. Carl

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Dealership and Service

by Jay on 07/11/2023

I loved the the car. Salesteam was very professional and tried everything to get me in the car. On thebothe4 hand the Service side is not a 5 star . What good does it do me to make a appointment for express service and I still have to wait 2hrs. I know you can do better than that

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

All Good with Rick Case

by John Voigt on 07/10/2023

Great service, quick and an amazing on site inventory.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service!

by Robin123 on 07/07/2023

Everyone went out of their way to make the purchase easy and they were very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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About our dealership

Rick Case Hyundai Ft Lauderdale has a massive selection of new and used vehicles in-stock, with endless options available. Known worldwide for our customer service and brand recognition, each member of our team works tirelessly to make our customers feel like family. It's the core value we live by each day.

We are conveniently located just off Sunrise Boulevard, along State Road 7, minutes away from any location in Broward County. Don't wait! Find your new Hyundai at our dealership today!

What sets us apart
Rick Case Hyundai Ft Lauderdale is proud to participate in charity events year-round, including The Broward Heart Walk, the Drive for Supplies Back to School Event, and Bikes for Kids.
With Rick Case Hyundai Rewards, you can save hundreds, even thousands, on future purchases and expenses. Plus, get free car washes anytime and discount gas from our Honda store.
Double the nationwide factory warranty to 20 years / 200,000 miles on all new Hyundai vehicles. 10 year / 24-hour nationwide roadside assistance on all used vehicles.
Early Lease Return or Exchange Program - no matter how much you owe, even if over mileage.
Our guaranteed lowest price or your money back. If you are not completely satisfied, return the vehicle within 3 days or 300 miles (whichever comes first).
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Car Wash
Shuttle Service
Television
Languages Spoken (1)
Spanish