Jenkins Mazda
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Customer Reviews of Jenkins Mazda
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Beep rip me me out the plastic I been actin brand new ♥
by Denetra Rivers on 05/21/2025
Omg Marshall provided Great and I do mean GREAT service, He helped me and my husband with our car trade in, and answered all of questions the experience was nice.
161 reviews
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2020 CX-5 Lease
by DaveD on 01/28/2020First time leasing a car. I traded in a vehicle that I had previously purchased at this dealership. Everything was explained to me and all costs were very clear. My salesman George was great.love this car!
by PaulP on 12/01/2019Love my new Mazda 6 Sport, feels great to drive and is very comfortable, had a great experience at the dealership also. We had a chat about what i needed, they didnt have it and so found it for me and had it here the very next day and… ready for me to pick upBuyer
by Jenkins on 11/19/2019Personalized service. No high pressure. Salespeople knew all of the Mazda features that would provide additional safety benefits for senior drivers. A pleasure to work with. Staff is extremely responsive. Worth the hour trip for us to this… dealership.Brian Bly
by Andrew on 09/23/2019updated 09/30/2019awesome experience, Brian is the best, easy to work with, efficient, quick and made the process painless. Thanks for the awesome customer service!!Happy customer
by Susiebennett on 09/16/2019Each time I walk through the Jenkins Mazda I know I'm a valued customer. I'm greeted, put at ease, and recognized, and I'm sure I'll be treated fairly, whether it be sales or service. I'm glad I chose Jenkins several years ago, and will… surely return.Great
by Jeff on 09/05/2019updated 09/13/2019Great , you guys new where we had to be got us there with in $.10 cents great jobA better experience buying a car
by Paul on 09/06/2019Knowledgeable and courteous sales staff. Well run company and very helpful service department.Great place
by TDavis on 07/28/2019They were great to deal with. Very knowledgeable!Wonderful Experience
by DR on 06/08/2019Timi, Michael, and Brian were great. All were very knowledgeable and friendly. But I must thank Brian for knowing the perfect vehicle for me, and getting me into it. I recommend Jenkins, and can tell you that they will find the right car,… price, and ease of purchase for you. Regards, DRJenkins Mazda
by JV on 05/30/2019Overall great experience. Didn't feel overwhelmed by the sales force. It was weird because it was a very pleasant experience. And finance as well.Steer clear
by John on 05/08/2019Terrible, terrible buying experience. I would highly discourage anybody from doing business with this organization. In 30+ years of buying cars, this is the most unethical sales organization I have ever dealt with. Be forewarned, they will… NOT honor online sales quotes, even when those quotes explicitly state that they are inclusive of all dealer fees and accessories. In addition, I had written confirmation from my salesperson that the price I had been quoted was the total inclusive of ALL charges except tax. It isn't until you are signing final paperwork that you will be presented with an invoice that is several thousand dollars higher than the price you were promised/quoted/confirmed, at which point you will be told that there are thousands of dollars of dealer add-ons which weren't included in the original quoted price. A senior salesperson admitted to me that my salesperson had lied to me, and said that the salesperson would "probably" be fired, but they still refused to honor the quoted price. Moreover, they gave their strategy away when they told me that virtually all cars they sell are subject to the same add-ons which they charge thousands for (things like nitrogen in your tires, thanks!). Do yourself a favor and and buy your Mazda in Gainesville or Jacksonville, where they actually quote you real prices that are subsequently honored.jenkins mazda
by 123norm on 04/10/2019updated 04/18/2019total professionals , supplied answers to all my concerns. treated me as if I was standing in their showroom, provided photos and delivered my car to me,120 miles away at the beach scott gale very pleasant salesperson.enjoying my new… mazda in Jacksonville.Allehandro
by Jenkins on 03/25/2019updated 04/02/2019Excellent experience and Allehandro did excellent job. He went above and beyond to make sure everything was perfect. Highly recommend.Allehandro
by Jenkins on 03/25/2019Excellent experience and Allehandro did excellent job. He went above and beyond to make sure everything was perfect. Highly recommend.Great outcome!!
by Anne on 03/07/2019The team at Jenkins Mazda went out of their way to help me purchase my CX5. I'd been in an accident with loss of my car and injuries. Scott and Timi worked with me online to find the vehicle at a great price. Could not have asked for… better service.Great Service
by Savannah on 02/26/2019When I first came in to the dealership to buy the car I was greeted and immediately sent to the sales representative I made my appointment with. We were able to come to an agreement, and I purchased the car I wanted with very little fuss.… When I realized the car I bought didn't have Apple Car Play like was advertised two days after purchase, I contacted the dealership who were very quick to rectify the situation. They installed Apple Car Play at no cost to me and were very apologetic.They brought me the car!!
by Willie on 02/01/2019I couldn't have asked for a better experience. Scott drove the car to my house so I could look at it and compare it to others that I had already seen at other places. How cool is that!!!!Mazda 6 2018
by chall.19 on 01/11/2019Excellent service. New car in perfect conditionGreat Job
by Ron on 11/08/2018Many thanks to Kevin Ramalho for assisting us in the purchase of our previously owned vehicle. Kevin was extremely professional, knowledgeable and efficient. I would definitely buy my next car from him. I also appreciate the help from… Timi Thomas. What a wonderful team at Jenkins Mazda!Don’t know
by Tucson on 10/16/2018Customer and Finance Department were great. George found us what we were looking for. I would recommend this dealership to everyone I know.
About our dealership
What sets us apart
The team at Jenkins Mazda strives to provide you with a top-notch car-buying or -servicing experience. Visit our Mazda dealer in Ocala, FL, to buy or lease a new or used Mazda or for Mazda service and repairs.
Update... My experience with Jenkins Mazda started out rocky, but management worked to address my issues so things turned out fine in the end. I was working remotely to purchase a car for my mother, who lives in Gainesville. I used a buying service to get quotes from multiple dealers. As is typical with most buying services, the initial offers are aggressive but there are typically dealer add-ons that aren't disclosed. Knowing this, I worked to get confirmation from my salesperson so that my mother would know exactly what she was paying when she showed up at the dealership. Despite assurances, my mother showed up at the dealership and there were additional add-ons she wasn't expecting. We were not happy. Management acknowledged the slip-up in communications, and seemed to be concerned that the process had not gone well for us. The salesperson was subsequently let go, and we reached a compromise that was satisfactory. Ultimately, the staff at Jenkins (with the exception of the salesperson, now gone) treated my mother well. The price she got from Jenkins, inclusive of the add-ons, beat the other dealerships in the area. And, importantly, my mom loves her new CX-5.
by John on 05/26/2019