New Smyrna Chevrolet
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Customer Reviews of New Smyrna Chevrolet
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24 service reviews
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Outstanding
by Cecillawson on 03/28/2025updated 04/04/2025Kitty was amazing. I can't say enough about her she is a very important part of your service Department she's not just a service person she makes me feel like family. Thank you all.Great service
by Test123 on 07/08/2019Always friendly and they offered me a loaner.Superb Service Department
by catmcc0y on 04/06/2017updated 04/19/2017We have purchased two vehicles at New Smyrna Chevrolet. A 2015 Malibu LT and a 2016 Malibu. We continue to receive great customer service through our warranties and are super appreciative that we purchased the additional warranty coverages… that are offered.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The New Smyrna Chevrolet Team
Satisfied Service
by Nick6723 on 04/07/2017updated 04/19/2017Great service writers, pleaser and courtious fully explaining the problem completely. Fast response to me arriving to the Dealership. Vehicle repaired properly.Thank you for the great review, Nick. Please come visit us if you need anything else, be it service or sales. Sincerely, The New Smyrna Chevrolet Team
Thank you for the great review, Nick. Please come visit us if you need anything else, be it service or sales. Sincerely, The New Smyrna Chevrolet Team
NSB Chevy Service
by MarkoZO6 on 09/12/2016Bill Mueller is an asset to your service team, and treats me with the utmost courtesy anytime I am in to service my Corvettes. I will continue to use NSB Chevy for service on my new 2016 Corvette ZO6. The service department always conducts… itself with the highest level of professionalism..Keep up the good work!!Thank you for the feedback! We are happy to hear of your positive experience, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, New Smyrna Chevrolet Team
My Chevy 2500HD 2015
by Frank2015Cio on 05/01/2015We are currently in the process of resolving a viberation issue with the 2500 HD 2015 models. After two trucks which I have purchased since Dec. 31st 2015. New Smyrna Chevy's service team, sales, service and sales manger has been persistent… in providing me with their best intentions to resolve this defect.good job
by Donald65 on 03/28/2015updated 04/03/2015Called and got in and was out in good time, they did a excellent job and when over everything with meGood Service
by LouG43 on 03/27/2015"Kitty" was my service advisor. She took care of what had to be done to my '14 Vette in a very professional and friendly manner. I will be asking for her next time I need service.Return Visit to Service
by susandot on 03/18/2015In regard to my visit of today, I wouldn't have had to return to the dealership if my visit on Fri, March 13, 2015 had been completed fully. My visit today was to connect a clip in the dashboard cluster that was replaced on Friday. After… discovering the problem on Monday, I placed 3 calls to service and received NO reply to any of the messages left. I finally reached an uninterested service department employee on my 4th call and let her know I was returning 3/18 to have the problem resolved. Aside the fact that I shouldn't have had to return , once I got the car back to the service department, my issue was handled quite well by Clint Jack.Survey for New Smyrna Chevrolet
by Linneus on 03/12/2015Have always had an excellent experience at your dealership. I really appreciate the care you take with my car in keeping it in perfect shape. I feel very much at home when I come to your dealership and will continue to see you when in… Florida.Drive train noise and vibration
by Savells on 02/28/2015updated 03/06/2015Another good attempt to fix the problem with drive train noise, but it is still not corrected. What helped this time was, I was given a rental.recall
by Lauragoodearly on 01/28/2015updated 02/08/2015the work I needed was a recall I made the first appointment as soon as I could oct 2 2014. when I got there I was told that the part was recalled an they will call me to make another time to come in.. well after three weeks I called was… asked my name and year of my car and will call me when the part comes in I asked if it would be helpful if they had my number, at that point I knew that I was just pushed off the phone... called jan 10 2015 said they need time to get the part I said two weeks is ok the person said that would be best so I was there on Jan 24 2015 at 9am work was done in three hours.. so far so good.. thank you for your time. and getting me in. better late then nevertransmission
by GloriaH12 on 01/21/2015updated 02/05/2015Clint was more than exceptional when I spoke with him about the issues with my car, and got things done right for me! As well as Mr Rich with thatgreat news aand further assistance! I appreciate it!Great Service
by Norman47 on 02/03/2015At my recent visit to New Smyrna Chevrolet for my warranty issue on my new truck I was helped by my service writer, Pete (?). He was very professional. My warranty issue was handled promptly and I was very satisfied.my first visit to New Smyrna Beach Chevrolet
by Floseph_1 on 01/09/2015Staff was extremely helpful and courteous. Other customers who came in while I was there seemed happy and most seemed to know the staff by first name - all were treated like family.Review On our experience !
by GodsBest on 12/19/2014updated 01/03/2015Cio is wonderful! She goes above and beyond to satisfy her customers. She also sets teh tone for a great working enviroment with her positive attitude that helps those in a stressful situation. Thankyou Ciocoupon
by Gunner6349 on 12/19/2014updated 01/02/2015service was fine just wish someone had told me their was a coupon to get a tire rotation and balance for about ten more dollarsI have brakes again..............
by Billnsb on 12/19/2014Cio did a good job....She kept me informed of the necessary work to be done..The truck was ready when she said it would be. So far evetything is working as it should. I feel I have good brakes now.Service with a smile
by Dynasty_sf on 11/16/2014updated 12/09/2014Staff did an excellent job coordinating with my schedule and explaining to me what was done and what I will need to do in the future visits. Thank you!Oil
by GeorgeCG4 on 10/04/2014updated 10/21/2014Just an oil change this time. Brakes next trip. Flat tire on 6 month old tires on way home. Still waiting for $100 rebate from tire people (what a rip off).Good service bad costs for service.
by mrray777 on 09/11/2014updated 09/25/2014The cost of tires are way to much for the every day person. Why can't you get them cheaper so your customer can but them. Also why don't you let us get a free car wash like John Hall Chevy does and they clean the inside too. We just sit and… wait for the bad news that all 4 tires need to be changed and it cost about $100.00 to balance them. It should not cost that much to do something that will not last a day or two. The service personnel are very nice and they seem to care about us.
About our dealership
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The New Smyrna Chevrolet Team
by New Smyrna Chevrolet on 07/10/2019