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Customer Reviews of DeVoe Buick GMC of Naples

Review type:

Overall rating

5.0
5 out of 5 stars

(4 reviews)


Customer recommendations:

Yes (4)|No (0)

Knowledgeable & Helpful

5 out of 5 starsby Pkelton on 02/23/2024

Had a wonderful experience with our salesman. Adam Sandy. He understood what I was looking for and explained the options. He worked with us to incorporate discounts and my trade in. A great experience .
  • Thank you for sharing your wonderful experience with us! We're delighted to hear that Adam Sandy provided you with exceptional service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    by Monica Stuart on 02/27/2024

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4 reviews
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  • Knowledgeable & Helpful

    5 out of 5 starsby Pkelton on 02/23/2024

    Had a wonderful experience with our salesman. Adam Sandy. He understood what I was looking for and explained the options. He worked with us to incorporate discounts and my trade in. A great experience .
    • Thank you for sharing your wonderful experience with us! We're delighted to hear that Adam Sandy provided you with exceptional service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

      by Monica Stuart on 02/27/2024

  • Pleasure to deal with

    5 out of 5 starsby Satisfied on 01/30/2024

    Devoe dealership is a no pressure tactic operation with a very friendly sales staff and service department, which has always given me excellent service
    • Hello Valued Customer, Thank you for your glowing review! We're thrilled to hear that you've had positive experiences with our no-pressure approach, friendly sales staff, and excellent service department at the DeVoe dealership. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch service in the future.

      by Jessica Corbin on 01/31/2024

  • Excellent service as always

    5 out of 5 starsby John HP on 01/24/2024

    Gary Harrison was very accommodating, honest, and respectful as usual. Vehicle serviced as recommended with no problems.
    • We appreciate your positive feedback, John! It's great to hear that Gary Harrison was accommodating, honest, and respectful as usual. We're glad your vehicle was serviced without any problems. If there's anything more we can do for you, feel free to reach out. Thanks for choosing DeVoe Buick GMC!

      by Monica Stuart on 01/25/2024

  • DeVoe Buick, Naples

    5 out of 5 starsby SugarbushJim on 10/11/2023

    I shop competitively for my Buick leases utilizing the internet people at about 5 dealerships. The dealers are aware that I am shopping. The winning lessor will have provided me with the various numbers I need in my self-designed Excel lease model, promptly and without castigation or I eliminate that dealer early on. Once I select the "winning" dealership I am at the mercy of the particular salesperson assigned to me for that organization, and that is where Vince Caltagirone really shines. Over a period of two hours he executed documents, guided and explained the complex operations of today's autos...we left competent to operate the thing. It was extremely well done...efficient yet courteous in that "DeVoe way." Jim MacArthur
    • Hi Jim, Thank you for sharing your experience with us! We're thrilled to hear that Vince provided you with exceptional service and made the car leasing process smooth and efficient. We'll be sure to share your kind words with Vince. Your satisfaction is our top priority, and we look forward to providing you with excellent service for all your automotive needs in the future. Best Regards, Your Team at Devoe Buick GMC

      by Jessica Corbin on 10/13/2023

The following reviews are more than two years old. They are not included in the overall rating.
43 reviews

  • Pleasure to deal with

    5 out of 5 starsby Satisfied on 07/26/2023

    Pleasure to deal with the friendly and knowledgeable staff
    • Hello, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Devoe Buick GMC and we hope to see you again.

      by Holley Bedwell on 08/01/2023


  • Great Service

    5 out of 5 starsby BDusza01 on 04/16/2023

    Fast service and no extra work needed.
    • Hello BDusza01, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

      by Grace Trent on 04/18/2023


  • Service

    5 out of 5 starsby David straus on 12/17/2019
    updated 12/26/2019

    1969 W, Crown Pointe Blvd David & Craig, mechanic explained the problem and what was needed to fix the problem.

  • Outstanding!

    5 out of 5 starsby Jennifer H on 12/17/2019

    I was truly excited to purchase my first Buick! It all came together quickly and easily with the help of Joey and Mr. DeVoe. Both friendly and very helpful guys. And...the best part, I Love my new Buick!!
    • It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by William Patenaude on 12/19/2019


  • Tire ala roofing nail

    5 out of 5 starsby Tire ala roofing nail on 12/02/2019

    Jay at DeVoe ordered the proper tire for our Envision ‘17, after a roofing nail did its damage!!
    • Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

      by William Patenaude on 12/05/2019


  • Good visit

    5 out of 5 starsby Good visit on 11/25/2019

    Good visit and service carried out in the time they said.
    • It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by William Patenaude on 11/27/2019


  • Exceptional service as usual.

    5 out of 5 starsby Ron Pinta on 10/30/2019

    Exceptional service as usual.Joe always goes beyond our expectations. It’s a pleasure to deal with a company that has your best interest at heart and wants to give you the best possible service available in Naples. They have our trust and confidence in providing quality service.Staff is friendly and courteous
    • Your satisfaction is important to us, so we want to sincerely thank you for choosing DeVoe Buick GMC and we hope to see you again soon!

      by William Patenaude on 10/31/2019

  • Hurrah!

    5 out of 5 starsby Mary Cunningham on 10/21/2019

    Thank you to Matt, Sammy C. and the DeVoe family. I like doing business with local merchants.Sammy recommended Buick highly, Matt sold it to me in no time at all, and of course, I trust the DeVoe name.
    • Hi, we're happy you found our staff to be so supportive during your experience here at DeVoe Buick GMC. We sincerely value your business and look forward to your next visit!

      by William Patenaude on 10/28/2019

  • I USED TO HATE BUYING TRUCKS

    5 out of 5 starsby M A Terlizzi Naples FL on 10/21/2019

    I hated when the topic came up to have to go get a new vehicle. The pressure, the ridiculous back and forth, the mentality of the dealerships are terrible. I saw an Ad online, responded in person, was greated and out the door in 30 minutes. I had some title issues with my trade, they patiently guided me to DMV to help me resolve it . Just really nice family people. Pictures of there kids, owners present, just a great place to shop.
    • Hi, we are so happy to read such a great review about DeVoe Buick GMC! We sincerely value your business and look forward to your next visit!

      by William Patenaude on 10/28/2019

  • Encore

    5 out of 5 starsby Encore on 10/05/2019

    My visit to Buick was to compare the Encore suv to other cars of similar style and rating..Example: Honda CRV, Toyota Rav. The Encore was so far superior !. There was no doubt this was the car for me. And then my sales person, Joey Springett closed the deal. He was very informative without being pushy . I leased and am very happy.
    • Hi, we're happy you found our staff to be so supportive during your experience here at DeVoe Buick GMC.

      by William Patenaude on 10/11/2019

  • Thanks

    5 out of 5 starsby Robert Hoster on 09/27/2019

    David had our vehicle done quickly
    • It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by William Patenaude on 10/07/2019

  • DeVoe is Awesome

    5 out of 5 starsby The place for my GMC service on 09/24/2019

    Great service, courteous, prompt. I’ll be back!
    • It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by William Patenaude on 09/27/2019

  • My new purchase

    5 out of 5 starsby Day at the dealership on 09/20/2019

    I went into look at a new vehicle and ended up coming home with an encore that I truly love ! My salesperson the owner , the credit manager and even the secretary went out of their way considering that they had to detail the car and I was there an extra 3 1/2 hours
    • Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

      by DeVoe Buick GMC on 09/25/2019

  • Devoe Experience

    5 out of 5 starsby Greg on 09/10/2019
    updated 09/17/2019

    Greg greeted us with open arms! Friendly, knowledgeable, and sharp! Services done correctly and in a timely manner.
    • We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by DeVoe Buick GMC on 09/19/2019

  • Want Integrity & Outstanding Service? 👍 Devoe Buick GMC Naples, FL

    5 out of 5 starsby Teri and Tom on 09/14/2019

    Does purchasing a used vehicle give you pause; it did us? Add, looking for a “needle in a haystack” truck and THAT’S A CHALLENGE! Our good fortune was finding Devoe Buick GMC in Naples, FL. My husband’s 2 GMC Sierra trucks have performed admirably, and their seats very comfortable for my degenerative spine & hips, but I thought I wanted a Ford F-150. Test drives of Ford F-150s, however, were not nearly as smooth riding as the GMC Sierra 1500 Denali Ultimate, nor were the seats as comfortable, for me. On my initial call to Devoe, I requested to speak with the most knowledgeable truck sales person, and Matt was like a truck Wikipedia, and patiently answered my many questions. When we reached Devoe for our appointment with Matt, we were passed off to one of his younger, newer associates, Justin, and WE WERE SKEPTICAL! Whew, our skepticism rapidly dissipated as Justin impressed us with his truck acumen and patiently pulled out numerous vehicles for us to consider. We purchased a 2018 GMC Sierra Denali Ultimate with only 12,000 miles, in excellent condition, that had just been traded in. The previous owner had purchased the vehicle from Devoe Buick GMC and traded it for a new truck at their dealership. Justin’s service did not stop after Devoe received our payment in full. We left FL the day after the purchase for a couple of months and Justin has handled logistics and plating details as if the truck was his own... what amazing customer service Justin has delivered! My final review will come as a second review after Shaun, the Devoe Used Car Sales Manager, has his department complete his promised full detailing of the truck, prior to our pickup when we return to FL. Shaun was outstanding in his review of items we needed completed prior to paying for the vehicle. After doing business with Devoe Buick GMC, we have full confidence that Shaun will be certain our detailing expectations are met. Lastly, we want to give a shout out to the gentleman who handles the sales paperwork. He was as helpful, engaging and competent as the rest of the Devoe crew. Justin and Devoe Buick GMC certainly earned our business!
    • Hi, your wonderful feedback and rating mean a lot to us. Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by DeVoe Buick GMC on 09/19/2019

  • Service Review

    5 out of 5 starsby FirstService2019 on 09/10/2019

    I found my first service at DeVoe went very smoothly. No waiting. Everyone was friendly and there was plenty of help.
    • We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by DeVoe Buick GMC on 09/12/2019

  • Friendly Customer Service Department

    5 out of 5 starsby RT1965 on 08/13/2019

    Very friendly and helpful Great place to visit.
    • We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

      by DeVoe Buick GMC on 08/17/2019

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