Customer Reviews of AutoNation Nissan Miami
Review type:
Excellence
by Ileana T on 01/18/2025If you want a serios person Luis De Los Santos is you sales person. I have Leases car for years and I not have any complaints. He is the best and also Jovanny the finance guy.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing
by Ruthperez on 12/28/2024Excelente servicio excelente atención estoy sumamente contenta y agradecida por la atención. Que me brindaron tanto el vendedor como los otros empleados. Muchas graciasThank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!
Hola, Ruthperez, nos alegra saber que tuviste una experiencia tan positiva con nosotros. No dudes en llamarnos si necesitas algo. ¡Cuídate en la carretera!
Customer service
by Pethrona on 11/07/2024David Moya and Daniel Saraiva are excellent with my current purchase of my 25 Pathfinder and my past purchases make you feel at homePethrona, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Nissan Miami! We are always more than happy to assist you if anything else comes up. Take care!
Excellent new car purchase experience at AutoNation Nissan Miami
by C.Myers on 10/26/2024I recently purchased a new car from AutoNation Nissan Miami, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted by a friendly and knowledgeable staff who made me feel welcome. The sales team,… especially Juan Crespo, Carolina Yanez, Dan, Eddie, and Luis Dls, was incredibly helpful and attentive. They took the time to understand my needs, patiently answered all my questions, and provided me with all the information I needed to make an informed decision. The entire process, from test-driving the vehicles to finalizing the paperwork, was smooth and hassle-free. I appreciated that there was no pressure to make a purchase, and I felt like they genuinely wanted to help me find the right car for my lifestyle and budget. They also offered me a great trade-in value for my old vehicle, which made the deal even sweeter. I also appreciated the transparency in the pricing – no hidden fees or last-minute surprises. Overall, I had an excellent experience at AutoNation Nissan Miami. I highly recommend them to anyone in the market for a new car. Professional, courteous, and trustworthy – they truly made the car-buying experience enjoyable.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Nissan Miami and we hope to be of service again in the future.
Mr. Vazquez
by Edward V on 04/11/2024Leasing process was fast and easy. The staff was great.Edward V, we really appreciate your positive review! Edward V, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!
We are pleased to hear you had such a positive experience with us, Edward! If you ever need help, just give us a call. Happy motoring!
Excellent Dealer.
by Leonardo on 03/31/2024Sales person was very attentive, explaining me all functions of my new car.Hi Leonardo, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you again for taking the time to let us know how we did. We hope you have a great day! Leonardo, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Purchas of used Nissan Rogue with Sales Representative Ronnie Lucero
by Kevin OBrien on 02/07/2024This is the second used car I have purchased at AutoNation & the second time we have been professionally assisted by Ronnie Lucero. I cannot say enough good things about Ronnie and our second experience. Ronnie is straightforward, very… transparent and very helpful. He tirelessly showed us all the models we wanted, listened to my needs and concerns and helped us pick up the best vehicle for our situation. Ronnie makes all the difference when we make the decision where to buy and whom to talk to to purchase a new vehicle. A day after purchasing the vehicle, I noticed that the windshield wipers were completely worn and did not adequately remove water from the windshield. I informed Ronnie and he immediately replaced the windshield wipers, no extra cost! This is the quality service that we are looking for. Thank you again, AutoNation & Ronnie Lucero.Kevin Obrien, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
All correct
Offered
by MiguelAlvare on 02/01/2024Eddy did an excellent job, he tried his best to offer a good deal for Us.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Miami. If you ever need help, just give us a call. Happy motoring!
Hello Miguelalvare, thank you; we appreciate your feedback! Thank you, and have a fantastic day!
2023 Rogue
by Manny Sr on 01/31/2024Great vehicle, great deal on my 2023 Rogue ,Enrique Diaz and Patricio Penñalber worked very hard to get me the best deal, thank you both... great jobManny Sr, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Customer Service
by Marianela on 09/29/2023I had the great pleasure of working with Alain Noguera when I recently purchased my car and I couldn’t be more happy with the experience. Alain went above and beyond to ensure that I found the perfect vehicle. His knowledge and expertise… was evident throughout the entire process. He patiently answered all my questions explained every detail about the cars and provided valuable insights to help me make an informed decision. What truly stood out was his dedication to customer service. I highly recommend Alain to anyone looking to purchase a vehicle at this dealership.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Purchased a used 2020 Nissan Rogue Sport
by JoseBegui on 09/20/2023I purchased a CPO 2020 Nissan Rogue Sport at a good price. The vehicle was in excellent like new condition with a great warranty, the sales person was very attentive, courteous and the dealership was very modern and clean. My only… complaint was the very high dealership service charge, but in the end I am happy with my purchase.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Exceptional Service
by Giselle on 08/24/2023Great service. Professional and very nice through the process of purchasing a vehicle.Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Autonation Nissan Miami
Amazing
by Esteegee on 08/02/2023I couldn't be more thrilled to share my fantastic experience with automation and Jairo, the auto salesman who assisted me during my Nissan Kicks purchase. From the moment I walked into the dealership, he greeted me with a warm smile and a… genuine willingness to help. Jairo's kindness and patience were evident throughout the entire process. He took the time to listen to my preferences and needs, ensuring that I found the perfect car that suited my lifestyle. His extensive knowledge about the Nissan Kicks was impressive, and he answered all my questions with clarity and expertise. What truly stood out was Jairo's dedication to making the entire buying experience smooth and stress-free. He guided me through each step, explaining the financing options in a clear and transparent manner. His professionalism and friendly demeanor made me feel comfortable and confident in my decision. Not only did Jairo help me find the ideal car, but he also went above and beyond to ensure I got the best deal possible. His attention to detail and commitment to customer satisfaction were evident in every interaction we had. Thanks to Jairo's exceptional service, I drove off the lot feeling like I had not only purchased a car but also gained a reliable and trustworthy ally in the automotive world. I can wholeheartedly recommend Jairo to anyone looking to purchase a new car. He is a true asset to the dealership and a shining example of what an outstanding auto salesman should be. Thank you, Jairo, for making my car-buying experience truly memorable!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great service
by Maite Bolet on 07/18/2023Alain in Sales was really helpful, very nice and attentive. We really appreciate the help he gave us to me and my husband!! Yosvany was amazing too. I do really recommend AutoNation Nissan (8 st miami)Thank you again for taking the time to let us know how we did. We hope you have a great day!
nissan kicks
by Luisa Falcon on 05/24/2023it was very good and relaxing. since I did not feel under any pressure. Mr. Luis was very attentive and very patient towards my questions.Thank you again for taking the time to let us know how we did. We hope you have a great day!
GREAT SERVICE
by autonation on 05/17/2023I am super happy with service provided, sales person was great and explain all the detailsHi Autonation, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Great sales person, weird dealer interaction
by Newcar4me on 05/01/2023I bought a Lexus CT200 h from AutoNation Miami. The salesman was Adrian and I would highly recommend him. He was knowledgeable, forthright, and ensured that all my questions were answered. I also paid a very fair price for the car and… really liked that they have a one price policy (no bargaining, which was great...you pay the sticker price on the car). The dealership has a 5 day 250 mile warranty and that was advertised for this car on the ad. The dealership tried to not give me this but ended up doing it because it is listed on the ad for this car (weird). Also, each car is said to undergo a 32 point inspection. I wanted to know what points were checked and no one could tell me (not even the sales manager). This was also weird, seems like a common question and makes me wonder if they check anything. Lastly, I put a deposit on the car and committed to buying it. The dealership called me back and said that they had a lot of other interest in the car and if I didn't pay in full, they would not honor the deposit. Also very weird. I would highly recommend the salesman and the dealership for forthright and honest pricing. I am otherwise hesitant to recommend them for the other interactions listed above.Thank you for taking the time to share your feedback with us. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0145 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Excellent Service
by Arturo A on 03/18/2023The sale service was great, our salesman was very profesional and honest, he heard our needs and offer’s us the best solution, also the team was a nice with the children’s all the time, you know this process take some hoursHi Arturo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
E. Martell
by daritss on 03/13/2023Excellent Customer Service. Sales advocate was most courteous and informative. He instructed me on all I needed to know about my new Nissan Rogue Platinum before I left the dealership. This is my second time buying Nissans from this dealer… and the experience has gotten better. I definitely recommend them so go ahead and give them a try. You will more than happy you did and leave with an excellent and reliable vehicle.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Don Jairo
by Joeldollat on 03/01/2023Super kind and professionalHello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Purchase
by am Baines. on 01/03/2023Hector made the buying process very easy and hassle free.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Nissan Kicks
Nissan Rogue
Nissan Altima
Nissan Sentra
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!
by EDUARDO SOCIAS on 01/21/2025