Customer Reviews of AutoNation Ford Margate
Review type:
No Pressure, Transparent, Great Deal
Taurus
by James SS on 09/09/2023Great service quick turn around for my Taurus.Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Recall replacing rear camera on a 2017 mustang
by slpompey on 09/07/2023Great! FastHi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
Great Service Team!!
by 2014F250Ownr on 09/05/2023Had an issue with my fan clutch - asked Autonation Ford Margate to change it out and while they were in there to change my oil and both fuel filters - also to check the brakes. They did all this in under a day and the price was extremely… reasonable! Great job, guys!!Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Al Bryant
by Alphonso on 09/01/2023Dealing with Andrew is always a pleasant experience. He always make me aware of possible up-coming problems and maintenance concerns.Hello, We appreciate you taking the time to leave us a response, If you ever need help, just give us a call. Happy motoring!
Great Service provided by Autonation Ford of Margate
by L. Lupino on 08/25/2023I just came into Autonation Ford Margate a couple of days ago to have my 2018 Ford Focus SE serviced. I got an oil change, oil filter change, tire rotation and brand new front brakes. I want my car to keep running right without any break… downs on the side of the road, preventive maintenance is key. My service advisor like always was Andrew Stewart and as always he was very professional and very friendly that's why I always go to him. I will continue to have my car serviced here at Autonation Ford Margate...........Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!
Great sales experience
by Cliffff on 08/22/2023My salesperson went above and beyond. Although I did not purchase a vehicle, my experience with salesperson Ray was nothing short of enjoyable. Not something you hear about dealerships. While test driving my first EV Ford Mach-E at Auto… Nation Ford on Copans in S. Florida, Ray actually got out of the vehicle at a red light to check if the brake lights come on when the car is stopped while using one pedal driving. He didn’t guess or assume the answer, he actually checked! Again, while not actually purchasing a vehicle on that visit, I shook Ray’s hand as well as Manager Tony’s to express my appreciation with regards to the entire visit. I will be requesting Ray at whatever Auto Nation dealership I use to purchase my next vehicle. Thanks again Ray for answering my questions honestly, without hammering me with questions dealerships use to “qualify” buyers. Great service!Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Check Engine
by Garcon t on 08/21/2023I drop my car off without a check engine light. I picked it up with one and now I am getting the runaround.Hi Garcon, we are deeply disappointed by your experience at AutoNation Ford Margate. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4976. We hope to hear from you.
Had a conversation with the GM. We have reached a solution. I admire his professionalism.
Pésimo servicio
by Nellie Ochoa on 08/19/2023Estuve 2:30 minutos esperando para que cambiaran el aceite, me ofrecieron otro servicio que no pudieron realizar, porque se quedaron sin stock. Cada vez se demoran más.Hola Nellie, estamos profundamente decepcionados por su experiencia en AutoNation Ford Margate. Nos gustaría tener la oportunidad de compensarte, así que si estás dispuesta, por favor contacta a nuestro Gerente General al (954) 644-4976. Esperamos tener noticias suyas.
Owner
by Shellyl on 08/18/2023Very pleasant and professionalHi Shellyl, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Automation Margate Ford
by Sherry1 on 08/16/2023My ecperience was a great one. Delivery was as promised. Anthony was very knowledgeable and friendly. He is an asset to the company.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service
by Bronco2022 on 08/13/2023The service was professional. The waiting area was comfortable. The staff was friendly and courteous and the wait time was short.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Wonderful car buying experience
by GINAGRU on 08/12/2023After a bad experience at another place, I went to Autonation Ford in Margate where a wonderful salesperson named Desmond helped me buy a beautiful new Escape! Thank you!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
what good does it do to make an appointment
by Daviejim48! on 08/11/2023I made an appointment for 8:00 am to do some recalls, and service. But was told that it would be later in the day just to do the inspection for one of the recalls and not both. Although the service rep did order one part that was needed, it… still would take A Day or so to do the actual work. I am too far away for you to take me home or pick me up I am 75 years old, and I don't have anyone to drop me off or pick me up. and too damned old to sit there all day. I have been buying my cars and trucks from this dealership since they opened. It was Mullenax, prior to AutoNation. At least 5 trucks, as well as 5 cars for my wife. We have been loyal customers, to this dealership. And I think I deserve to be treated as such. And if this is the way you are going to treat A very, very, loyal customer then I will find another dealership. Also, I bought an extended warranty from Ford, for my truck, because I had planned some extended travel around the U S. and probably would be putting more mileage, on my truck than I have on any of my other vehicle's. Now I just found out that I was sold A warranty from AutoNation. And would have to go to an AutoNation dealer. for warranty work. How am I supposed to find one of your dealerships if i am in the mountains out west. This is the first time I have ever had anything negative about this dealership. But I feel slighted somehow. I have never owned any other car but fords my whole life. and that started back in the 60s, with my first new car. A 1966 ford Fairlane and have bought A new car every five years since then. Prior to that I owned 2 ,1957 fords, A 1958 ford ,2, 1961 ford Starliner's. A 1963 galaxy, A 1965 Galaxie. And in the last twenty years I have restored A 57 ford, A 63 ford, A 56 ford, A 64 falcon, A 64 Fairlane A 65 galaxie, A 61 Starliner, and . A 1967 mustang. If that isn't loyalty to A brand, I don't know what is. So, I think that treating any customer like this is not right. I feel specially ignored. How can you make an appointment for work and then be told, they would have to keep it to see if you actually need the recalls done, and then they would have to keep it all day or most of the day to do the work, so I would need to make arrangements for that, because we can't give you A loaner or pick you up and drop you off, you're on your own dude, your just another person to this dealership, and that $65000.00 pickup you bought from us, is just another number for us, don't matter that you have spent your life buying fords. Or buying from US year after year.Hi, we are deeply disappointed by your experience at AutoNation Ford Margate. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4976 to discuss what we can do to help.
Why should I call you. You can easily call me. I’m sure Anthony has my number if you really want to talk to me but that point is moot. Why should any customer be treated that way. You should have these parts available. No one should have to be put out and be forced to be without their vehicle or try to arrange transportation because of something that ford needs to fix. NO! You call me if you sincerely want to make it right Jim Murray
the Autonation service center
by ovi-one on 08/10/2023I found Edmund as always, friendly, well informed and professional.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Margate. If you ever need help, just give us a call. Happy motoring!
Service
by Riccardo on 08/10/2023Brought my Escape in for service and it was done professionally and on timeHi Riccardo, thank you so much for your positive comments about AutoNation Ford Margate! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase new Ford F150
by Michael on 08/10/2023My sales person was excellent. He was extremely knowledgeable with patient with me walking through all the features of the truck I was looking at. He was personable and very friendly. The sales process with the finance managers was a little… time-consuming, but everyone was extremely friendly, extremely helpful and ultimately they were able to help me get a deal done, which I am very happy about. I would definitely recommend your dealership.Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Margate! We appreciate your recommendation of AutoNation Ford Margate and we hope to be of service again in the future.
Oil change
by The man on 08/01/2023Excellent experience. On time, courteous, knowledgeable, respectful and making sure you were well served.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Recall and oil change
by Daniel A on 08/01/2023Being the first time it wasn’t a good experience at this dealer. I made an appointment for a recall to find out when I arrived that it would take a week to get it repaired. Waited 15 minutes to get help when advisors were there talking. Not… a good impresionHi Daniel, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4976. We hope to hear from you.
Mr
by Taman714 on 07/28/2023Efficient professionalHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Autonation Ford Margate
by Juan Ho on 07/27/2023Worst experience I’ve had in any dealership so far. I went to the dealership with a safety issue and my advisor “Jeff” told me they wouldn’t be able to look at my car until the following week. I made an appointment and brought my car in on… time for my appointment in the morning the following week. My vehicle was never inspected by anyone and no one ever called me to provide me with an update that day. I had to contact the dealership myself at the end of the day to find this out. I ended up picking up my vehicle from the dealership to take it somewhere else to be looked at. This is unacceptable. I would NOT recommend this dealership to ANYONE.Hi Juan, we are deeply disappointed by your experience at AutoNation Ford Margate. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-4976. We hope to hear from you.
Very happy with our sales experience
by kimboland on 07/27/2023The experience was friendly from both our sales rep and the management team. Not combative and honest exchange of financial expectations.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 04/07/2024