Duval Ford
Today 8:30 AM - 8:00 PM
Customer Reviews of Duval Ford
Review type:
Great experience
by Justin on 05/01/2025
Jonathan is an amazing salesperson. He is patient, knowledgeable, and truly just wants to help get the vehicle that you want or need. Tim in finance is straightforward and works hard for the customer. Absolutely will purchase my future… vehicles from these guys.
467 reviews
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Great!!!
by Sandra on 03/24/2019They took great care of Sabrina😀😀😀 and time was a lot less than expected!Great experience
by Rohde on 03/23/2019Had to make an unanticipated, emergency car purchase after an accident. Everyone was helpful, friendly, knowledgeable, and patient. The vehicle I purchased is exactly what I need, at a price I can afford.Great Service
by Jon on 03/23/2019Appointment was made for my convenience and the repairs were completed within the promised time period.seamlees experance
by Terry on 03/22/2019fast and easy no pressure good priceOver delivered on expectations
by Greg on 03/21/2019I came in for an oil change which included routine inspection. During the inspection it was discovered that my coolant tank was cracked and water pump was leaking. The technical showed me the issues and explained what potential issues… could arise if not taken care. Duval Ford gave me a quote on parts and labor and the option of having the work done now or in the future. I decided to have the job done immediately and the total cost came in right at what was quoted. I couldn't have been more pleased with the process or the people at Duval Ford. Thanks everyone!Duval Service
by CHayes on 03/21/2019The service department at Duval Ford is the best in North East Florida. The level of care to there stakeholders is job one.Recall
by St on 03/16/2019Took my Ford Focus ST in for a recall issue. The sercice went smooth. In and out in an hour.Good job
by Kenyetta on 03/15/2019Chris was a bigggggg help in my first car buying experience he was so great I referred a friend to him who also brought a carService
by Victor on 03/07/2019Jim Besemer was excellent. He kept me informed about the progress of my vehicle during the day.Owner
by T on 03/04/201945K service was completed quickly on a busy Saturday with no appointment! Guys were friendly and informative, facility was clean, and the lounge was comfortable.Good job!
by vinnfizz on 03/02/2019Provided the needed service quickly and within my expectations.Charles Brown Loves Duval Ford
by CharlesBrown on 03/02/2019From the moment I pulled in and was greeted by the service lane person until I was finished I was totally happy. The service writer was outstanding.Awesome car buying experience
by Mike on 02/28/2019Thank you Susan Moore for awesome cat buying experience and treating me with respect.2016 Focus transmission repair
by Rick on 02/21/2019We had a slippage in the transmission of our 2016 Focus SE. Repairs were completed as promised and our service rep. John, was as professional as they come. Thanks to John and Duval Ford for a job well done.experience
by chad on 02/14/2019Was not able to get a deal on my first visit, but Brian Jones, found something very quickly that ticked all the boxes in the price range I needed. he even shuttled me to the airport to return my rental while the vehicle got detailed. easy… purchase experience. happy all around.Amazing service!
by angela on 02/12/2019Ethan and Lionel were amazing. I cant express how easy they made the entire purchase. They were both very knowledgeable and helpful with any and all questions. Keep up the good work Duval Ford by having such a strong team!Great experience
by 1 on 02/11/2019As a first time car leasee. Duval Ford and my salesman Larry made this experience wonderful. The process was quick and easy.General Maintenance
by Allen on 01/30/2019updated 02/05/2019I took my truck to Duval Ford for a couple recalls and some general maintenance (brakes, tire rotation, alignment, and oil change). I’ve always had great service there and have purchased 3 cars from them. When the sales manager saw that my… ride couldn’t pick me up and I was going to have to take a cab, he gave me a ride home in his personal vehicle. Good price and had everything done the next day.A very nice change from the usual purchasing experience
by MichaelW on 02/03/2019I frequently purchase vehicles due to the miles I drive per year and always dread the experience. Literally, for the first time ever, I didn’t have to sit there half the day working down the pricing and options. I walked in and got the… vehicle/price I wanted and still had time left in my day. Also, Randy Lindsey in your finance department is top notch. You wouldn’t think that the paperwork part of the transaction would be what stood out the most, but Randy was outstanding.Great experience
by Adam on 02/02/2019Worked with me on getting to a price I was happy with, would highly recommend this dealer to any one.F-150
by rrgriffis on 01/29/2019Susan Moore was excellent in handling everything for me. Lionel was also helpful during the finance paperwork part.
About our dealership
Thank you Justin for sharing your 5 star experience with Jonathan and Tim. Duval Ford works diligently every day to achieve 100% customer satisfaction. We look forward to your next visit.
by Nancy on 05/07/2025