Duval Ford
Today 8:30 AM - 8:00 PM
Customer Reviews of Duval Ford
Review type:
Great salesman
by Chris L Dowling on 07/27/2025
Chief was a great salesman to work with and the selection of vehicles is huge.
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The following reviews are more than two years old. They are not included in the overall rating.
458 reviews
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Great experience
by 1 on 02/11/2019As a first time car leasee. Duval Ford and my salesman Larry made this experience wonderful. The process was quick and easy.General Maintenance
by Allen on 01/30/2019updated 02/05/2019I took my truck to Duval Ford for a couple recalls and some general maintenance (brakes, tire rotation, alignment, and oil change). I’ve always had great service there and have purchased 3 cars from them. When the sales manager saw that my… ride couldn’t pick me up and I was going to have to take a cab, he gave me a ride home in his personal vehicle. Good price and had everything done the next day.A very nice change from the usual purchasing experience
by MichaelW on 02/03/2019I frequently purchase vehicles due to the miles I drive per year and always dread the experience. Literally, for the first time ever, I didn’t have to sit there half the day working down the pricing and options. I walked in and got the… vehicle/price I wanted and still had time left in my day. Also, Randy Lindsey in your finance department is top notch. You wouldn’t think that the paperwork part of the transaction would be what stood out the most, but Randy was outstanding.Great experience
by Adam on 02/02/2019Worked with me on getting to a price I was happy with, would highly recommend this dealer to any one.F-150
by rrgriffis on 01/29/2019Susan Moore was excellent in handling everything for me. Lionel was also helpful during the finance paperwork part.Best car buying experience ever
by JRobinson9705 on 01/24/2019We recently purchased a 2018 explorer from Chirs at Duval Ford and I can't say enough great things about our experience. Chris was more than helpful and I will be sure to tell everyone I know to go see him!Great Service
by Jaime on 01/23/2019Duval Ford has always given me honest, dependable serviceQuick and efficient
by DavidP on 01/21/2019Real fast tire service. No complaints. Sean Farmer is the best service advisor I have worked with.Air Bag Recall
by Vicki-S-A on 01/19/2019An appointment for parts replacement was made at a convenient for me. I was welcomed upon arrival and directed to a Representative that greeted me gave me a time line for the repairs and I signed a standard document to allow Ford to… take care of the recall replacement. It was completed in the time suggested. I was pleasantly escorted where my car would be brought around for me. No sales pitch or hassle. It was welcomed back if I needed service in the future. Very pleasant experience. I have always had a good experience with Duval Ford.5000 mile oil change and tire rotation
by Rick on 01/11/2019Also had recall items taken care of. Truck had to stay overnight but was provided loaner. Sheila Macfarland was excellent in taking care of me.Sheila is Fantastic
by -Kyle- on 01/11/2019Brought in my car for service and tires and Sheila was amazing. The communication, efficiency, and quality of work was perfect. Couldn’t have asked for a better experience.Excellent
by DPeterson on 01/10/2019My time spent at Duval Ford was great! The salesmen were great people and very polite. They also had a lot of patience with me and my almost 1 year old. I would recommend everyone to buy from the Duval dealershipsAlways good Service
by Ken on 12/31/2018although there was an issue with a bad replacement part. They got it replaced and installed in less time than I thought it could be completed.Gabe Foresto is awesome!
by Josh on 12/30/2018Gabe is excellent and always so friendly. So glad to see him moving his way up with Ford.Always the best
by Jln on 12/30/2018Clean and organized dealers. Friendly and knowledgeable staff. Oil change, inspection and wash in about an hour. I am a happy camper.Great service
by JasonWilliams on 12/28/2018Every one at Duval ford had a great vibe. Thanks for the experience. I will be back.Excellent
by Jason on 12/21/2018Awesome experience! Michael Foresto was outstanding and very helpful!Service
by Pam on 12/15/2018The service dept. team was awesome. Nice, kind, professional. This was my first visit to the service department and I will definitely be back to have my truck serviced by them. Keep up the outstanding job.New f150
by William on 12/04/2018Ethan was a Great sales person to deal with and was very knowledgeable!Satisfied!
by SilverFord on 12/03/2018Realized I’ve reach my oil change mileage and hadn’t received a reminder notice so I chatted with a service representative online. I mentioned that I was overdue for a oil change and the rep suggested I come right in. It was a Saturday and… I assumed it would be a long wait without having an appointment, but to my surprise they got me right in and within an hour I was on my way back home. Very Satisfied with Duval Ford!service work on my F250
by service on 11/15/2018updated 11/21/2018Set up appointment came in dropped truck off they gave me a ride back to work. Had to keep my truck till the next day they arranged a loaner car for me to drive truck was completed the next day everyone was friendly and did what ever they… could to make it a good experience. Very pleased with this dealership
About our dealership
Thank you Chris for the 5 star recognition for Chief and your recent Duval Ford visit.
by Nancy on 07/28/2025