Schumacher Chrysler Dodge Jeep RAM
Customer Reviews of Schumacher Chrysler Dodge Jeep RAM
3rd Purchase for a reason! Great Sales Rep Arthur D.
byon 01/10/2020
Just bought my 3nd car from Schumacher Dodge in Delray Beach. My sales associate, Arthur D. was incredibly knowledgeable and professional. This guy knew every spec of every vehicle we looked at. This was, hands down, the fastest car buying experience I've ever had. One of the best car buying experiences ever. I purchased a 2020 Dodge Ram Bighorn Night Edition in Black and surrendered my lease with over mileage and they worked with me and got me a phenomenal deal. Also, Rob the sales manager, was incredible. I will return to Schumacher for years to come! Thanks guys, you really do make me feel like family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
byon 04/10/2020
My recent service on my Jeep Compass was outstanding! Service advisor Miguel Alvarez went above and beyond to make everything go smoothly! I will definitely return to Schumacher Jeep!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ram back in action!
byon 04/02/2020
“Gio” was able to go over and above for me getting a loaner truck while my Ram was having warranty work done. Very happy with how I was treated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change in Record time!
byon 02/07/2020
This was a very courteous, efficient visit. I came in for an express oil change and had my car completed- AND cleaned in what seemed like record time!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
3rd Purchase for a reason! Great Sales Rep Arthur D.
byon 01/10/2020
Just bought my 3nd car from Schumacher Dodge in Delray Beach. My sales associate, Arthur D. was incredibly knowledgeable and professional. This guy knew every spec of every vehicle we looked at. This was, hands down, the fastest car buying experience I've ever had. One of the best car buying experiences ever. I purchased a 2020 Dodge Ram Bighorn Night Edition in Black and surrendered my lease with over mileage and they worked with me and got me a phenomenal deal. Also, Rob the sales manager, was incredible. I will return to Schumacher for years to come! Thanks guys, you really do make me feel like family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Recall/warranty work
byon 10/19/2019
I feel that Jim Rabb really went out of his way to make sure my recalls and warranty items were handled. He was very accommodating and explained everything to me thoroughly. Very easy to deal with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BTR Review
byon 09/21/2019
Professional, timely, excellent service particularly the Service Advisor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Service by Yovonne Felix
byon 05/06/2019
Outstanding service by Yovonne Felix! It is extremely easy to make a service appointment by text, email or phone, and he is always professional, welcoming and efficient. His maintenance suggestions are spot on. I greatly appreciate his being my service representative!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great Dealer
byon 03/25/2019
my service adviser is Frank Santilli, he is the best, so professional , keeps me up to date with repairs and in general the service guys are great always get it right the first time !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Exceptional
byon 02/16/2019
Yovonne was exceptional. I appreciate that he was honest and factual. He understood may last experience at another dealer went sour so he made it his personal commitment to follow through and provide me exceptional experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Top Notch People
byon 02/01/2019
Everyone is very nice and helpful. A professional car dealer with good employees.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Warranty repair
byon 01/09/2019
My service advisor, Frank Santilli, was great with the communication updating us many times during the warranty repair. It was done in a reasonable timeframe.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Jeep Delray Beach
byon 01/06/2019
Great service, Megan is very reliable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great Service
byon 09/21/2018
Tom called a few times throughout the day telling what was going on. I had 3 recalls that i didnt know about and he still got it done in the same day. Great Service!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Poor salesmanship /
byon 08/09/2018
Found a vehicle on line Call and called to Salesman J*** Gave him all the info. Never heard Back !!!! 2 days I So I called was told He is in meeting will call back in 1 HR. Waited 3 and call him again, He said he was with a customer give him about 10-15 min. he will call me back. NO CALL again.2 day later sent several emails and made at least 5 phone calls NOTHING I get a call from there Customer service And they ask if he got back with me. They said will have him call. Nothing again Next day CS calls again. Still noting from J^^^, 3 times Customer Service Called , with in 5-6 day, Noting from Saleman.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Just awful
byon 07/20/2018
Not sure how this place continues to do business. I requested a lease quote on a new vehicle. I sent several emails and made at least 10 phone calls. I never got a call back and never received the requested information. If this dealership won't even work to get people in the door, imagine how they will treat you when you're already a customer. Go elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Service and Car are awesome!
byon 05/09/2018
Awesome, awesome experience I just had here! Saw a truck I liked online, went on in to check it out and started talking with one of the salesmen there, Santiago Dominguez, and he was phenomenal! Showed me around, answered my questions I came in right away, offered me a water or coffee, and was just overall a real enjoyable person to work with. He just gets it. The car is gorgeous, the store is gorgeous, and the service there was great! Santiago, if you see this, Thank You for making me feel comfortable and helping me through the process, you rep your company well sir! Keep it up. Dodge, Thank You for an awesome truck and a price to match!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Schumacher is a 10
byon 04/23/2018
Great place for auto service. Reliable, honest, professional, courteous, and fast too. Truly, a 10 out of 10. Yovanne, my service advisor is an 11 (a true rocket.) -Dave M (Boynton Beach)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service for oil change
byon 03/17/2018
I went for a oil change in the Express Lane and it was done in 1 1/2 hrs. A plus was that my car was washed when I picked it up.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
No Service
byon 03/14/2018
Terrible service experience. I had to wait two weeks to get an appointment to take my car in. It's a minor service, (my traction lights kept coming on and I wanted to get that diagnosed /no biggie).... I brought my car there for my 2pm appointment. I knew I had to wait a few hours so I took off, had a nice lunch, did some shopping across the street came back almost 4hrs later to see if my car was ready to find out that no one even looked at it!!!!! wtf?!???!!!!! What's the point of having an appointment two weeks in advance Funny thing is, besides the service for the vehicle I'm at 100k miles and am looking to flip into a New Dodge Challenger - but schumacher will definitely not get my business now, their service sucks! - Napelton will
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Oil change
byon 03/10/2018
Great service and very nice people
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied customer
byon 02/10/2018
I always take my car to this Jeep dealership for Service. I dont ever have to make an appointment. I come in, and in less than an hour, I get a call that my car is ready and clean. I also get a printet, visual assessment of what my Jeep needs done immediately or on my next service. It gives me peace of mind.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments