Schumacher Chrysler Dodge Jeep RAM
Customer Reviews of Schumacher Chrysler Dodge Jeep RAM
Awsome Sales Experience!!!!
byon 03/30/2021
Our experience with Arthur our Sales Professional cannot be rivaled. Being a repeat customer, Arthur catered to our need for a new vehicle and did everything to make it happen! From the onset of greeting us, choosing the perfect vehicle that we wanted and facilitating the process went seamlessly and fun. Rudy, the F&I Manager also made the finance process possible and got us out the door with our new Dodge Charger! Thank you to both of you, you have won us over!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awsome Sales Experience!!!!
byon 03/30/2021
Our experience with Arthur our Sales Professional cannot be rivaled. Being a repeat customer, Arthur catered to our need for a new vehicle and did everything to make it happen! From the onset of greeting us, choosing the perfect vehicle that we wanted and facilitating the process went seamlessly and fun. Rudy, the F&I Manager also made the finance process possible and got us out the door with our new Dodge Charger! Thank you to both of you, you have won us over!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 03/16/2021
Easy to make appointments on line in general excellent service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Professional and speedy
byon 03/03/2021
Carmelo provided excellent service when I brought my Jeep in for an annual service. He was professional, friendly and provided timely feedback. it was a pleasure dealing with him and the dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
simple and easy
byon 03/03/2021
Called the dealer on Wednesday and by Sunday morning they delivered the truck to me on the west coast of Florida.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Exceptionally Awesome Service
byon 11/27/2020
Cindy Billock-Svc. Advisor. & Ed Kemp-Lead Tech. are awesome and provide Exceptional Service!!! I’m a customer for life. Thanks to Cindy and Ed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding service
byon 08/23/2020
We brought our 2014 Jeep Overland in for service and were very pleased to have many of the issues resolved in a very short time period. Our service contact, Cindy, kept us up to date on what was being done and assured us that we would be out of service by the end of the day. Great Job!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Extremely satisfied!
byon 08/18/2020
The entire team is incredible. I recommend everyone asking for Gabby, she was amazing every step of the way!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 04/10/2020
My recent service on my Jeep Compass was outstanding! Service advisor Miguel Alvarez went above and beyond to make everything go smoothly! I will definitely return to Schumacher Jeep!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ram back in action!
byon 04/02/2020
“Gio” was able to go over and above for me getting a loaner truck while my Ram was having warranty work done. Very happy with how I was treated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change in Record time!
byon 02/07/2020
This was a very courteous, efficient visit. I came in for an express oil change and had my car completed- AND cleaned in what seemed like record time!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
3rd Purchase for a reason! Great Sales Rep Arthur D.
byon 01/10/2020
Just bought my 3nd car from Schumacher Dodge in Delray Beach. My sales associate, Arthur D. was incredibly knowledgeable and professional. This guy knew every spec of every vehicle we looked at. This was, hands down, the fastest car buying experience I've ever had. One of the best car buying experiences ever. I purchased a 2020 Dodge Ram Bighorn Night Edition in Black and surrendered my lease with over mileage and they worked with me and got me a phenomenal deal. Also, Rob the sales manager, was incredible. I will return to Schumacher for years to come! Thanks guys, you really do make me feel like family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Recall/warranty work
byon 10/19/2019
I feel that Jim Rabb really went out of his way to make sure my recalls and warranty items were handled. He was very accommodating and explained everything to me thoroughly. Very easy to deal with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BTR Review
byon 09/21/2019
Professional, timely, excellent service particularly the Service Advisor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Service by Yovonne Felix
byon 05/06/2019
Outstanding service by Yovonne Felix! It is extremely easy to make a service appointment by text, email or phone, and he is always professional, welcoming and efficient. His maintenance suggestions are spot on. I greatly appreciate his being my service representative!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great Dealer
byon 03/25/2019
my service adviser is Frank Santilli, he is the best, so professional , keeps me up to date with repairs and in general the service guys are great always get it right the first time !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Exceptional
byon 02/16/2019
Yovonne was exceptional. I appreciate that he was honest and factual. He understood may last experience at another dealer went sour so he made it his personal commitment to follow through and provide me exceptional experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Top Notch People
byon 02/01/2019
Everyone is very nice and helpful. A professional car dealer with good employees.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Warranty repair
byon 01/09/2019
My service advisor, Frank Santilli, was great with the communication updating us many times during the warranty repair. It was done in a reasonable timeframe.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Jeep Delray Beach
byon 01/06/2019
Great service, Megan is very reliable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great Service
byon 09/21/2018
Tom called a few times throughout the day telling what was going on. I had 3 recalls that i didnt know about and he still got it done in the same day. Great Service!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Poor salesmanship /
byon 08/09/2018
Found a vehicle on line Call and called to Salesman J*** Gave him all the info. Never heard Back !!!! 2 days I So I called was told He is in meeting will call back in 1 HR. Waited 3 and call him again, He said he was with a customer give him about 10-15 min. he will call me back. NO CALL again.2 day later sent several emails and made at least 5 phone calls NOTHING I get a call from there Customer service And they ask if he got back with me. They said will have him call. Nothing again Next day CS calls again. Still noting from J^^^, 3 times Customer Service Called , with in 5-6 day, Noting from Saleman.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
1 Comments