Schumacher Chrysler Dodge Jeep RAM
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Customer Reviews of Schumacher Chrysler Dodge Jeep RAM
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Best vehicle purchase experience ever!!
by Rafa on 06/18/2025
From the moment I walked in until I drove away with my new truck. The folks at Schumacher Delray were truly exceptional people and quality service! My sales guy Jason went above and beyond, making sure that our process was seamless,… efficient, and painless! Even the financial side of the house was literally the quickest I’ve ever experienced in over 20 years of purchasing vehicles at dealers. Thank you guys so much for making our purchase enjoyable and for setting us up for success for the future. stay blessed!
120 reviews
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Great Jeep Service
by REG GER on 07/01/2025They got me in and out in great time. Did a great jobBest vehicle purchase experience ever!!
by Rafa on 06/18/2025From the moment I walked in until I drove away with my new truck. The folks at Schumacher Delray were truly exceptional people and quality service! My sales guy Jason went above and beyond, making sure that our process was seamless,… efficient, and painless! Even the financial side of the house was literally the quickest I’ve ever experienced in over 20 years of purchasing vehicles at dealers. Thank you guys so much for making our purchase enjoyable and for setting us up for success for the future. stay blessed!One man made the difference
by B Travinski on 06/03/2025I can only speak from personal Experience.. My salesman made all the difference. David Poire. He did his best to negoriate with a tough Sales Manager on the price. I knew where I needed to be on the price and with some resistance we were… able to make a deal. David Poire did everything he could to make me a happy customer. When I was done at the finance office, the vehicle was washed, gas tank filled, licence plate put on and waiting on me. David was understanding, patient and knowledgeable of all the vehicles and helped me understand mine.Seamless service
by P Kim on 05/30/2025Professional quick service. No issues whatsoever. Daniel was very communicative and informative.Excellent Service
by Kevin B on 05/10/2025Really liked the ease of scheduling an appointment, showing up and having the service technician, David, assigned to me there quickly in taking my truck so I can get going and offered a ride for me. David kept me informed throughout the day… and got my service completed on time. Great serviceGreat Quick Service
by Frank L on 05/02/2025Took my Grand Cherokee in for service and to replace a belt My service advisor Carmelo was great He was knowledgeable respectful of my time since I was waiting Carmelo made my visit stress free Always take my jeep to SchmacherService Department Price Gouging
by SteveQ on 03/05/2025I had my Jeep Cherokee towed into Schumacher because the battery was dead, and the hood latch was broken. Service rep called me to give me the estimate which was just under $1000. I couldn't believe how much they were quoting. I asked for a… breakdown, and they said the batter was $450 and labor was $250. (I purchased a battery 5 years ago for $150 and replaced it myself) I wasn't concerned about the hood latch price because the battery charges were so outrageous I picked that battle. After I complained about the price, they came down to $400 for the battery and $140 for labor. Still extremely expensive, but I didn't have much of a choice since the vehicle was towed in and I was out of state. Yes, I also had out of state plates which I am sure is another reason why they gouged me. When the car was picked up they also charged me for an $18 battery core fee which should have been credited since I gave them my old battery. The main reason for this review is so others are aware of the price gouging going on at Schumacher and shop around if you can. And especial get a credit for the $18 battery core when you give them the old battery. I am sure its not the first time they tried to get away with that charge.Excellent Service on my Jeep, Cindy is fantastic!
by Justin D on 02/28/2025I took my car to the dealer for a recall and factory scheduled maintenance, which is usually very painful. Cindy B was my service manager and she went above and beyond to accommodate me and made it a truly great experience. She was… thorough and communicated very well and also helped me set up a rental car as the work took two days. Would highly recommend this dealer and a huge shout out to Cindy, she is the best.work completed as promised
by Nicholas on 02/05/2025checking in was quick and easy. Carmelo, my service advisor was knowledgeable and professional. He explained what work needed to be done and arranged transportation to my home and back to the dealership.In and out before my scheduled appt.
by JN on 11/26/2024Fast service and good communicationIt was a Ducky experience!
by Marie on 11/22/2024Everyone was polite and accommodating.Fast and easy Quick Lane
by Frank Laquidara on 10/30/2024updated 11/06/2024Went through the quick lane and was in and out in a little more than a hour Great serviceGeo Ramirez, Service Advisor was great!
by Dee on 09/26/2024updated 10/04/2024Geo Ramirez, Service Advisor was extremely helpful and knowledgeable. It's nice to see a Service Advisor who cares about his job and it shows! It was the best service experience I've had in a long time when it comes to car dealerships.Oil change and tire rotatIon
by KB on 09/28/2024Easy to set appointment online. Showed up early and they processed me immediately and provided me a Lift ride home.Great experience
by Herb on 09/14/2024We had a wonderful experience buying our car. The whole staff was very professional and helpful. We would definitely recommend this dealership to our friends and family.Carmelo was Amazing
by Bryan on 08/23/2024updated 08/29/2024What a pleasant and professional experienceOutstanding service!
by Aspestana on 07/29/2024I am so happy to have found Arthur Drum at Schumacher CDJR of Delray to buy my car from. I had been looking for a Jeep Compass Limited with additional features related to safety, security, and comfort, in addition to a panoramic solar roof.… I am not an impulse buyer and had been looking for at least 4 months going from one place to another, where I was either ignored or felt that I wasn’t being listened to. Only at Schumacher did I get outstanding service and pricing that exceeded my expectations. My salesperson, Arthur Drum, was very patient and professional, which made me feel confident and allowed me to order my Jeep Compass with the certainty that I was making the best choice. My car arrived in perfect condition in less time than I thought while I was out of town. Arthur sent me a video of the vehicle I ordered, in which he gave essential details about the vehicle, demonstrated its condition, and explained the following steps. Trust me, you won't find this kind of customer service, attention, and respect anywhere else or with any salesperson. When I got to the dealership it was nice to find my car in perfect shape, exactly as I asked, parked with a large red ribbon bow on the hood, ready for me. I had an outstanding experience with Arthur. From the minute I came into the store, he was attentive and knowledgeable, going above and beyond to guarantee I got the right vehicle for my needs. He carefully answered all of my questions, explained the features, and even took the time to show how everything worked. Arthur's expertise and nice nature made the whole experience delightful. I left the dealership with my dream Jeep Compass and a huge smile on my face thanks to this great salesperson's dedication and competence. If you're searching for a new car schedule an appointment with Arthur at Schumacher to find out more, and then, you will have the opportunity to validate my review. You won't regret it. I highly recommend Arthur Drum and Schumacher CDJR of Delray to anybody looking for an excellent car-buying experience!Recommended
by Steve B on 07/24/2024Cindy Billock is an exceptional service advisor who should immediately be given a raise! Even though I was only at Schumacher for a simple oil change, Cindy made sure to review the complete vehicle history and provide advice as to service… requirements. And when I discovered something was missed, Cindy made no excuses, apologized, took charge and had the issue addressed immediately. She and other advisors there are truly professional. While waiting in the lounge, I witnessed another advisor help an elderly lady to her vehicle, which he had the technician bring to that door. Also while I was waiting, I was looking at new Jeeps and was approached by Rony from Sales. He also was very professional as he explained future options for a potential purchase of a new Wrangler. So I say, keep it up Schumacher and do not let this type of service slip.Best
by MM on 06/06/2024Quality of customer service exceptional.Exceptional customer service
by Guendy Aquino on 06/01/2024I took my car in for regular maintenance, Jonathan Marrero my service advisor was extremely professional and cordial. My car was ready in a timely manner and spotless.Oil changes made easy
by John on 05/29/2024In and out in under an hour with no appointment.
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