Schumacher Chrysler Dodge Jeep RAM
Dealership Service Review
I am so happy to have found Arthur Drum at Schumacher CDJR of Delray to buy my car from. I had been looking for a Jeep Compass Limited with additional features related to safety, security, and comfort, in addition to a panoramic solar roof. I am not an impulse buyer and had been looking for at least 4 months going from one place to another, where I was either ignored or felt that I wasn’t being listened to. Only at Schumacher did I get outstanding service and pricing that exceeded my expectations. My salesperson, Arthur Drum, was very patient and professional, which made me feel confident and allowed me to order my Jeep Compass with the certainty that I was making the best choice. My car arrived in perfect condition in less time than I thought while I was out of town. Arthur sent me a video of the vehicle I ordered, in which he gave essential details about the vehicle, demonstrated its condition, and explained the following steps. Trust me, you won't find this kind of customer service, attention, and respect anywhere else or with any salesperson. When I got to the dealership it was nice to find my car in perfect shape, exactly as I asked, parked with a large red ribbon bow on the hood, ready for me. I had an outstanding experience with Arthur. From the minute I came into the store, he was attentive and knowledgeable, going above and beyond to guarantee I got the right vehicle for my needs. He carefully answered all of my questions, explained the features, and even took the time to show how everything worked. Arthur's expertise and nice nature made the whole experience delightful. I left the dealership with my dream Jeep Compass and a huge smile on my face thanks to this great salesperson's dedication and competence. If you're searching for a new car schedule an appointment with Arthur at Schumacher to find out more, and then, you will have the opportunity to validate my review. You won't regret it. I highly recommend Arthur Drum and Schumacher CDJR of Delray to anybody looking for an excellent car-buying experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes