Headquarter Honda
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Customer Reviews of Headquarter Honda
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HQH was great!
by BHogan on 02/18/2025
My wife and I were in the market for a car. We were looking for an SUV Hybrid. We made arrangements with Headquarter Honda and a Toyota location to test drive our primary choices. We never made it to the Toyota location. The sales,… service and options at HQH (Headquarter Honda) were fantastic. Mike J, the salesman was WAY above and beyond. We started looking at a new CRV, but decided to go with a used 2022 CRV. The service guys fixed an issue we wanted cleared up, at no cost, we came back and picked it up a couple days later. Everyone was great. They were knowledgeable, patient and extremely helpful. I'd highly recommend starting your car shopping at HQH.
219 reviews
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Pleased with purchase
by LeanNot75 on 03/30/2018We purchased a 2018 Honda Pilot! It was an excellent value and price. Everyone was extremely helpful. I was a little disappointed when we were offered two months with no payment and then the offer was snatched away after they had made the… hard inquiry to my credit report. I think that may not be a good tactic. The guy we signed the papers with indicated he would call me because the finance company was pending giving me a lower interest rate but he never called. They really wanted to make the sale and they did but I wish they focused on the follow through and integrity as much as the sell.Outstanding!
by Saraianator on 03/26/2018Great Service! From start to finish, just quality work, customer friendly service; I feel like part of the family at Headquarters Honda in Clermont!!!Doing their Civic duty
by Kannis13 on 02/25/2018Headquarter Honda exceeded my expectations and showed me that car buying can actually be an enjoyable experience. Dennis, our sales concierge, was fantastic! I would definitely return here for my next car purchase. Oh, and the Civic… hatchback is the best car ever. :)Service apponitment
by fireonhigh on 02/18/2018took my 2013 civic in for its oil change ,every went smooth and efficient. i can not recomend this place enough! and the waiting room feels like home!! ; DOil change
by myson42890 on 02/04/2018Clermont Honda has the best professional staff in every department that I was in contact with. Whether for a wash or oil change, they have never disappointed me. Keep up the good work Honda Headquarters of Clermont !!!Amazing experience
by Bronxboy on 02/01/2018We went to this dealer based on reviews I had read and we were not disappointed. From the moment we arrived we were treated fairly by Payton who was very knowledgeable about the car and took us through all the steps in buying our vehicle.… Tony the finance director was also great and the dealership in general had a good feel to it. We are very happy with the vehicle we bought and we would recommend Headquarter Honda to anyone who wants to buy a car.Thank you Honda! thank you Todd!
by Zoephe7 on 01/18/2018I had a sudden battery issue yesterday (1/17/18) and where Todd (from your Service Department) helped me right away. He was excellent, your staff was excellent and I was out within 45 minutes without having an appointment. Thank you all so… much!2018 Honda Odyssey
by calebreg on 12/05/2017Payton Thomas at Headquarter Honda was very knowledgeable, got us a great deal on a new 2018 Odyssey, and was always available for us as needed. Would highly recommend working with Payton and Headquarter Honda!Great Service Department.
by BucP123 on 12/03/2017Todd (my service advisor) at Headquarter Honda provided great service. Got my car serviced quickly. Customer lounge was nice and comfortable. Todd is very knowledgeable and provided great friendly service. Did not try to sell me something… that I did not need like other dealerships I have been to. Will recommend family and friends to get their car serviced there.Exceptional experience!!
by Edurock on 12/03/2017Great service all around from the experienced sales associate Andrew to the managers. We are extremely happy with the purchase!Great
by Elena123 on 11/01/2017Everything was great, appointment, service, time frame. Advisor was just wonderful, could not be any better!Honest Deal
by vacation on 10/21/2017The manager Paul, the salesman Lee as well as John, was better than exceptional, the were superb! Tod in service is an absolute doll. The buying process went smoothly, the trade was well worth it and I got an exceptional car. I would… definitely but from them again.My Happy PLace
by SmokyJoe on 10/13/2017Andrew was outstanding. He is very knowledgeable about the Honda offerings. He patiently answered all of our questions. We never felt high pressured. Tony was also very patient as I asked question after question about various financing… issues. I subsequesntly had a concern about my interest rate. Tony was able to clearly explain what caused a difference in the monthly payment amount.The epitome of class and professionalism!
by korbaton on 08/30/2017Mike J sold me a Honda Fit, while working with me and my financial situation with impeccability. An astounding change from the dealerships I've dealt with in Clermont so far. 11/10, would buy from again!outstanding service
by bassclancy on 08/27/2017We couldn't be more pleased with the service we received when buying our new car. Mike and Rick were outstanding when it came to finding the right car for us and explaining all the features. We are very happy we decided to use this… dealership.Another great experience at Headquarter Honda
by rsanfratello on 08/26/2017This dealership is clean, light and airy and was awarded a LEED certified design plaque. Jero Esteve's staff is savvy and customer friendly. My sales rep Andrew Burke knows his stuff and was intuitive to my wants in a leased vehicle. Leased… a 2017 CRV and was very pleased with the process, price, and service from start to finish. Looking forward to future free car washes and other on site perks.Excellent
by RELeugers on 08/25/2017As always at Headquarter Honda, the sales process was as great as the care of the service department on my 2002 Honda Accord since the establishment of this dealership. Everyone is friendly and caring with the sales, as well as, every… time I come in.Sunroof repair
by Lunie02 on 08/13/2017Excellent service! They took care of everything. The people here are always friendly and courteous.My experience at Headquarter Honda was more than exemplary.
by sdg0512 on 07/08/2017I was first approached my on-going service advisor, Rita Beni. Rita has always helped me with my previous vehicle (which wasn't even a Honda, it was a Hyundai) but she has always gone above and beyond to ensure my vehicle maintenance was up… to date and my car was safe for me to be in. As my little Hyundai Accent was getting old, I mentioned to her I was in the market to purchase a new vehicle. Efficient as ever, Rita passed this information on to a member of sales, John Shelling, who then contacted me. When I first spoke to John, he informed me of some specials going on with the vehicle I was interested in. When I arrived to HQ Honda, John introduced me to George Ibrahim, who is the salesman that helped me pick out my vehicle. After doing the pricing for my first choice - Honda HR-V EX - I realized it was too expensive and way out of my budget. I simply couldn't afford it. I was then approached by Paul Rienzi, Sales Manager, who offered me options since the initial pricing wasn't realistic for my current situation. Car buying is definitely a long, brutal task and I was just about ready to give up. Rita, George, John and Paul all offered different vehicles which would give me better pricing but it just wasn't the vehicle I wanted. While I was ready to make a final decision to leave things the way they are and take my Hyundai home, Paul approached me with figures for a Honda HR-V LX which has most of the feature of the EX, but everything the LX had to offer was exactly what I needed, if not, more. Paul basically presented an offer to me that I could not refuse. Rita, John, George and Paul all stayed with me for the entire FOUR hours while I made the decision to purchase my very first brand new vehicle. I'm very grateful for their kindness, generosity, and patience while I was demonstrating a complete lack thereof. They were all so incredibly helpful and I really couldn't have asked for a better group of people to help me through this. Once I said yes, everything was a breeze. Tony, in Finance, made the paperwork swift, clean and easy. Once all the paperwork was signed, I came out to find Rita, George and John helping me move all the necessary things from my Hyundai to my new car! George helped me set up my Bluetooth and explained all the cool features about the car that I had no idea it even had! They helped me, celebrated with me, congratulated me. I am so enthused about my car and the help that I received from everyone. To Rita, John, George, Paul and Tony - thank you so much for everything. You all really did everything in your power to make sure I got the car I wanted within my means. You are all exceptional. HQ Honda is extremely lucky to have you all as employees!Great service!
by Vnewman87 on 07/05/2017Mr. Santana was very patient and was able to assist me and my husband through the car buying process.Excellent Customer Relations
by MiloLien on 06/22/2017We purchased a new Honda CRV at Headquarter Honda and the whole process was very easy and not rushed. Mike Jahangi, Sales Consultant, was very professional and made us very comfortable with the purchase. I would highly recommend purchasing… an vehicle from them.
Honda Pilot
Honda Accord
Subaru Crosstrek
Kia Sorento
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