Headquarter Honda

I was first approached my on-going service advisor, Rita Beni. Rita has always helped me with my previous vehicle (which wasn't even a Honda, it was a Hyundai) but she has always gone above and beyond to ensure my vehicle maintenance was up to date and my car was safe for me to be in. As my little Hyundai Accent was getting old, I mentioned to her I was in the market to purchase a new vehicle. Efficient as ever, Rita passed this information on to a member of sales, John Shelling, who then contacted me. When I first spoke to John, he informed me of some specials going on with the vehicle I was interested in. When I arrived to HQ Honda, John introduced me to George Ibrahim, who is the salesman that helped me pick out my vehicle. After doing the pricing for my first choice - Honda HR-V EX - I realized it was too expensive and way out of my budget. I simply couldn't afford it. I was then approached by Paul Rienzi, Sales Manager, who offered me options since the initial pricing wasn't realistic for my current situation. Car buying is definitely a long, brutal task and I was just about ready to give up. Rita, George, John and Paul all offered different vehicles which would give me better pricing but it just wasn't the vehicle I wanted. While I was ready to make a final decision to leave things the way they are and take my Hyundai home, Paul approached me with figures for a Honda HR-V LX which has most of the feature of the EX, but everything the LX had to offer was exactly what I needed, if not, more. Paul basically presented an offer to me that I could not refuse. Rita, John, George and Paul all stayed with me for the entire FOUR hours while I made the decision to purchase my very first brand new vehicle. I'm very grateful for their kindness, generosity, and patience while I was demonstrating a complete lack thereof. They were all so incredibly helpful and I really couldn't have asked for a better group of people to help me through this. Once I said yes, everything was a breeze. Tony, in Finance, made the paperwork swift, clean and easy. Once all the paperwork was signed, I came out to find Rita, George and John helping me move all the necessary things from my Hyundai to my new car! George helped me set up my Bluetooth and explained all the cool features about the car that I had no idea it even had! They helped me, celebrated with me, congratulated me. I am so enthused about my car and the help that I received from everyone. To Rita, John, George, Paul and Tony - thank you so much for everything. You all really did everything in your power to make sure I got the car I wanted within my means. You are all exceptional. HQ Honda is extremely lucky to have you all as employees!