Headquarter Honda

Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
11:00 AM - 7:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Headquarter Honda

4.3
Overall Rating
(11)
Recommend: Yes (9) No (2)
Write a review: Sales | Service
sales Rating

Headquarters Honda

by Diana and Jerry on 03/21/2020

Yesterday we bought our 3d Honda from HQ Honda in Clermont, FK. We have always had a Great experience working with this dealership and this time was no exception, If you are looking for a very fair, no pressure dealership to purchase a new or used car, this is the place. They treat you like family. We purchased a new Honda CRV and our salesman Santana treated us with respect and worked super hard to make this deal happen. We are senior citizens and have a budget and new exactly what we wanted to spend. Well, Santana made it happen, along with his manager Tom they found discounts and incentives that made the deal work. Truly a pleasure to buy a car from Santana and Tom. Then came the part that most people dread, the Finance Mgr. Well Shawn was as much as the big Honda family as was Santana and Tom. No pressure, no surprises, just the facts, figures and options. Once again NO pressure, just options ad signatures. As a repeat customer I expected to be treated good, but these guys go over the top. The Best Car buying experience we have ever had. Thanks Headquarters Honda for making our day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
203 Reviews
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sales Rating

Headquarters Honda

by Diana and Jerry on 03/21/2020

Yesterday we bought our 3d Honda from HQ Honda in Clermont, FK. We have always had a Great experience working with this dealership and this time was no exception, If you are looking for a very fair, no pressure dealership to purchase a new or used car, this is the place. They treat you like family. We purchased a new Honda CRV and our salesman Santana treated us with respect and worked super hard to make this deal happen. We are senior citizens and have a budget and new exactly what we wanted to spend. Well, Santana made it happen, along with his manager Tom they found discounts and incentives that made the deal work. Truly a pleasure to buy a car from Santana and Tom. Then came the part that most people dread, the Finance Mgr. Well Shawn was as much as the big Honda family as was Santana and Tom. No pressure, no surprises, just the facts, figures and options. Once again NO pressure, just options ad signatures. As a repeat customer I expected to be treated good, but these guys go over the top. The Best Car buying experience we have ever had. Thanks Headquarters Honda for making our day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Avoid this Dealer!!!

by Anonymous on 02/12/2020

Typical high pressure sales, but gets worse. Tries to sell you a lesser car then buy add on accessories. For example, buy an EX and they will change out the seat for leather instead of getting an EX-L!! No kidding!! Spoke poorly and were dishonest about other dealerships, very unprofessional. Went in to buy a SUV and they suggested I get a Civic. Never listened to a word I said. I really liked the car they had and would have bought it on the spot - but they have lost a customer for life with the horrible experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Make me waste my time

by Carlos on 01/11/2020

Make me waste my time incompetent and looking for money not looking for customer service bad and races I will recommend it

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Great buying experience

by TM on 01/07/2020

Andy made the process quick and easy. Love my Honda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

excellent service

by Fernelys Santana on 09/15/2019

Santana was very professional, knowledgable and helpful in my decision making. I am very happy with my purchase and will not hestitate to recommend you to my friends and family. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

100% would recommend

by Willa on 08/24/2019

This is our 3rd car we have purchased fro Headquarter Honda and I can't imagine going anywhere else to purchase a car. Santana has helped us buy our last two cars, and Anthony made the financial portion so easy. The general manager came over to personally thank us for being repeat customers, and everyone really went out of their way to make this a good experience. They are never pushy, and they really do want you to have a good experience with and get the right car for the right price. I would recommend again and again, and I plan on going back with my kids when it is time for them to purchase their first cars. It doesn't even feel like a car dealership, it is so much more comfortable, like a cool place to hang with your friends. 100% would recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

GREAT Dealership

by wdst1 on 07/20/2019

This dealership is Top notch. We went there yesterday to look for a replacement for our Honda CRV. Our Salesman, John is a very friendly man who has a great personality. A pleasure to talk to. We told him what we were looking for and right off the bat, brought the exact car to us. No hassle, no run around or hidden fees. Headquarter Honda did exactly what you expect a dealership to do, be honest, straight forward and a pleasure to do business with! A+++ to both John and Headquarter Honda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent service

by LIfeisanOdyssey on 01/30/2019

I have had a Honda for the past 14 years, so when it was time for a new vehicle, Honda was my first choice. We have had the same Odyssey for the past 10 years and I was pleasantly surprised with all of the upgrades Honda has made in those 10 years. I met Mike Jahangir when I stopped in to test drive, and he spent a great deal of time with me pointing out all of the new features and taking me for a test drive to see those features in action. When I came back with my husband and kids, Mike took us for another test drive so that my husband could also see the new features of the Odyssey. Mike was very knowledgeable and friendly, treated our kids so well, and made sure we knew that he would answer any questions we had at any time. We had a great experince from start to finish with Headquarter Honda, and we will not hesitate to return when we need a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Overall pleasant experience

by MooseFam on 01/02/2019

We came by just to look at a used Highlander because we were still deciding what vehicle we wanted to get. The salesman Mike was so knowledgeable about all the vehicles and patient as we inspected each one trying to decide between a big SUV or minivan. He didn’t try to push us to the expensive ones and actually showed us one we hadn’t thought of that was a lot less expensive. We ended up buying that used Honda Odyssey that was a great deal and looked like new. The price was clearly marked and we loved the ‘no haggle pricing’. Everyone we came in contact with were very nice and helpful. We would definitely buy from them again, and will always ask for Mike to be our salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Highly recommend

by Karen on 12/12/2018

Dennis, salesperson, at Headquarter Honda, is extremely knowledgeable, experienced, friendly, genuine and helped us purchase a new vehicle. The entire team made for a positive, low stress experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent customer service

by StephanieE on 12/05/2018

Ruben and Paul were simply top notch sales representatives. They both were friendly, knowledgeable, and very very patient with me and my husband as we were trying to select the perfect Honda Accord. I would definitely recommend this dealership to anyone who is looking for quality service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Car Purchase

by CRV2018 on 10/19/2018

This is the second purchase at HQ Honda with Mike Jahangir. He guided us through the process with kindness and patience. Our preferences and financial concerns were fully considered as he helped us to narrow our choice. Mike was professional, helpful and a very caring listener.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceptional

by LizbethVega on 09/02/2018

Went on wanting to get the HRV BUT Fell in love 😍 with 2018 Honda Accord with 7 Miles. Denise and Team member made sure to accommodate my needs on specific of reasons of me trading in my stick shift Jeep. Made their recommendations base on my needs. Thank to Headquarters Honda and McCoy Credit Union for making this car buying experience a successful one ☝️

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

by Driver407 on 08/29/2018

I started bringing my car to Headquarter after I moved to Orlando. The dealership is spotless, which makes me believe they have pride in their work. The service advisors are friendly, explain everything and are happy to answer questions. Estimates are accurate, service is prompt and complete. Even the one time I had an emergency repair and no appointment, they had me in and out in no time. Let me add... my father owned a Volkswagen dealership when I was growing up. I know a thing or two about how a dealership is run. Headquarter is the gold standard. When I’m ready for a new car in a year or two, I’ll be going to Headquarter.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My good experience

by Edgarelr on 08/26/2018

I bought a Honda Odyssey and I’m so happy with it. This is a great dealership with a people ready to deal with you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent customer service

by faiverjac on 08/19/2018

I just bought a car from this dealership today and had a very wonderful experience. Both our sales rep, Mike Jahangir, and our finance expert, T.J. Burke, were very knowledgeable and personable, and made the process feel much faster and less stressful than paperwork often is. The culture at this dealership, from what I can tell, is built around establishing a strong, positive rapport with customers in a way that feels very genuine and encourages loyalty. And honestly, that works. Why would you want to go somewhere that only engages you as a bank account instead of as a person? Whose employees don't invest themselves into their relationship with customers the same way that Headquarter Honda does? Employees who genuinely care provide the best service, and when you're getting the best there's no reason to go anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Fast, efficient service

by mocmd59 on 07/28/2018

I previously had a refrigerant leak in my A/C and they put dye in to find the leak. Follow-up visit was smooth and at no charge. Unlike many dealerships, Headquarter Honda doesn’t make you feel like they are looking for ways to charge you more.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Grateful & Satisfied !!

by TOwens07202018 on 07/20/2018

Todd the service rep, Michael the service tech , Pepe in parts and Jose service mgr went above and beyond to assist me in diagnosing issue with my civic that I’ve been trying to resolve for almost 2 yrs ... understanding, patient and took my safety in driving my civic very seriously and for that saying thank you isn’t enough gratitude to show or say for how I feel emotionally!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Place To Buy A Car

by AFlassig on 06/24/2018

A little over a year ago I was in the market to buy buy a new Honda Ridgeline. A friend recommended that I drive over an hour a way to Honda Headquarters in Clermont. After getting a price from my local Honda dealer I made the drive to Honda Headquarters to see what they had to offer. Not only did I save money, I had a great buying experience (dealing with Dennis Yunker and Matt Neusch). I was so impressed with the deal they gave me and the way that I was treated that I just drove back to Headquarter Honda and bought a new CR-V for my wife on 06-23-18. Once again both Dennis and Matt bent over backwards to make sure that my wife and I were completely happy with the vehicle we were purchasing. Can't say enough good things about the way we were treated by Dennis and Matt. Thanks again guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service

by bbratcher on 06/14/2018

I found myself in a situation where my previous car needed a brand new air conditioning system. The repairs would have cost more than the car itself was worth. Since it is virtually impossible to survive the Florida heat with out air in your car, I needed to find a new car rather quickly. From the moment we arrived at Headquarter, we were treated with the best customer service. We explained our situation and we wanted to make this our first and only stop. I've had my car serviced at this location before and have always had a great experience. Mike was very courteous and went above and beyond to help. He turned a very stressful situation into a smooth and pleasant transaction. He even called me a few days after the purchase to follow up to see if I had any questions or if there's anything that he could do to help. Thank you Mike for making my experience so great!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My Sales Experience

by jeu1028 on 05/03/2018

My Salesman Santana made every effort to earn my business and the sales Manager did also. Treat their customers very good and make them feel comfortable, not like other dealers that see you as another number.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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