Audi Wilmington
Customer Reviews of Audi Wilmington
Review type:
Zane Manzer
Walthall
by Walthall on 02/26/2019Moderate repair costs. Preventive maintenance reports.Walthall, thanks for the feedback. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tom Mihok, tmihok@winnerauto.com
Q5 Service
by Nicholas on 02/22/2019Ability to get service done under warranty and access to a loaner vehicleNicholas, thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Tom Mihok, tmihok@winnerauto.com
Great
by Trinh on 02/13/2019updated 02/20/2019Very satisfied and friendly serviceCommunication
by Joseph on 02/13/2019updated 02/20/2019Complete information was given at time of check-in and the quality of communication continued throughout the experience.A satisfied customer
by Paul on 02/20/2019Excellent service as usual.Paul, thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service is always encouraging and reassures us of our commitment to our customers. Take care and have a great day! Sincerely, Tom Mihok, tmihok@winnerauto.com
Great Service...THANKS!!!
by Arthur on 02/19/2019Chris, in Service, was great...very professional and helpful. Also, thank you for picking up and delivering my vehicle as I was unable to do that. Alan, the driver, is very nice and personable. Both are assets to your organization.Hi Arthur and thank you for the great feedback! Chris and Alan are great assets and we're thankful to have them on our team. We appreciate your business! Sincerely, Tom Mihok, tmihok@winnerauto.com
Super friendly, helpful, and knowledgeable.
by Doug on 02/19/2019Friendly, helpful, knowledgeable, and willing to do anything. I have 3-4 dealers that are much closer to me and I drive to Audi Wilmington for a reason.Doug, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Audi Wilmington for your vehicle needs. Best, Tom Mihok, tmihok@winnerauto.com
Service review
by Tricia on 02/17/2019My service consutant, Steven Piech was fabulous. He explained everything in detail to me. I had an oil leak that was due to negligence for service performed by Vavoline. He provided a detailed explanation of the problem which I was able to… present to Vavoline. Based on his explanation, Vavoline refunded me their service charge as well as the amount Audi charged to correct the problem. Very grateful that he went above and beyond to make sure I was treated fairly.Thank you so much for your review, Tricia! We really appreciate your business and are so happy that Steven could provide great service to you and your vehicle. We look forward to seeing you again! Best, Tom Mihok, tmihok@winnerauto.com
the customer
by George on 02/14/2019Audi Wilmington understands that responsiveness to customers concerns and requests is their ticket to success.We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Tom Mihok, tmihok@winnerauto.com
Exceptional Experience
by John on 02/15/2019Service from beginning to end. My rep was Chris and he did an exceptional job on all levels.Hi John and thanks for the great feedback! We're very happy that Chris was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Tom Mihok, tmihok@winnerauto.com
Recall item Audi Q 5
by Charles on 02/14/2019I took my wife's car in for a recall item and it was fixed quicklyThank you for leaving us this great review, Charles! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Tom Mihok, tmihok@winnerauto.com
Great Customer Service
by Renee on 02/13/2019It was very nice to work with Chris. He was very pleasant.Renee, thank you for taking the time to write this review. We are pleased to hear that Chris was able to provide an efficient and overall positive experience. Best, Tom Mihok, tmihok@winnerauto.com
Winner Audi Review
by Jennifer on 02/07/2019updated 02/13/2019Service is always excellent.Jennifer, I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Tom Mihok, tmihok@winnerauto.com
Audi of Wilmington
by John on 02/12/2019Easy to get an appointment and service loaner. In and out of the Dealership very quickly and the service to my car was complete.John, thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Tom Mihok, tmihok@winnerauto.com
Great Experience
by GirlMom on 02/04/2019updated 02/11/2019I like the personal experience of working with Chris Oakes. He is so professional, personable and accommodating. He is the main reason we’ve been bringing our car exclusively to WilmingtonService Appointment
by Jordan on 02/01/2019updated 02/07/2019Jessica was awesome. Great personality and updated me often.Great Service and Care Plan Offerings
by Andrew_Kas2 on 02/05/2019Very prompt and professional service. Service representative advised of eligibility and additional savings by choosing a new Audi Care Select Plan.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Tom Mihok, tmihok@winnerauto.com
Great Service, Low Pressure Sales
by Don on 02/01/2019Great service and they did a great job cleaning our car as well.Survey
by Melissa on 01/31/2019Courteous, timely and professional. Sticks to there word.Great service
by Abou on 01/29/2019updated 02/04/2019Steven was very professional and knowledgeable. Great personality too!Recall service
by Jane on 01/29/2019updated 02/04/2019Everyone was very friendly and helpful.
We're glad to know you had a positive experience with our sales team at Audi Wilmington. We strive for transparency and fairness in all aspects of the buying process. Thanks for your review!
by Audi Wilmington on 12/13/2023