Audi Wilmington
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Service review
Written byon 02/17/2019
My service consutant, Steven Piech was fabulous. He explained everything in detail to me. I had an oil leak that was due to negligence for service performed by Vavoline. He provided a detailed explanation of the problem which I was able to present to Vavoline. Based on his explanation, Vavoline refunded me their service charge as well as the amount Audi charged to correct the problem. Very grateful that he went above and beyond to make sure I was treated fairly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 02/20/2019
Dealer Response
Thank you so much for your review, Tricia! We really appreciate your business and are so happy that Steven could provide great service to you and your vehicle. We look forward to seeing you again!
Best,
Tom Mihok, tmihok@winnerauto.com
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