Lia Nissan of Enfield
Customer Reviews of Lia Nissan of Enfield
Review type:
2025 Nissan Kicks
2025 Nissan Kicks
by Dennis Louth on 04/22/2025Grant Schlosstien was great. We have purchased 2 cars from him. The first one we purchased was a 2024 Rogue he help us because the original saleperson was busy but the second time we went were in for an oil change and went looking for him… to say hello. Within 2 hours we walked out the with a 2025 Kicks. It's too bad that he is leaving for another job with the City of Holyoke . I wish him the best of luck in his new job .Dennis, thanks for taking a moment to send a shout out to Grant. He is an amazing person to work with and we're delighted you agree. We hope you're enjoying your new Kicks!
Great customer service
by Erika on 04/22/2025Daniel Marrow the service technician really cares about you. Answered all of my questions and never once tried to “scare a repair” needed talk at me as so many other repairs places have done. I really appreciated that. I will surely return.Erika, thank you for telling us the highlights of your service visit with Daniel! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!
Outstanding the saleperson was very helpful in my hunt for a vehicle
by Donna from eastlongmeadow ma on 03/17/2025updated 03/27/2025Wonderful dealer ship the salesman was Awesome helped me find The used vehicle I was looking For very happy experience Recommend enfied nissanThanks for letting us know our team provided you with an accommodating and informative dealership visit, Donna! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Nissan!
Love Lea
by Tom C on 03/13/2025All the sales people are helpful and courteous, especially Grant Schlosstein who was our salesman. Grant was able to get us into an upgraded 2024 Rogue SL for almost the same price as an SV. I will be recommending Lea to all my friends and… family; especially Grant if they are looking for w Nissan.Hi Tom C, thank you for taking the time to leave a review for us at Lia Nissan Of Enfield. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience!!
by Joe S on 02/05/2025Both Noah and Miguel were fantastic. Smooth process. A++ rating... TyHi Joe S, thank you for taking the time to leave a review for us at Lia Nissan Of Enfield. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Easy peasy…
by Marci on 01/21/2025Made an appointment, they checked with service to make sure they had the parts. Showed up and Michael Rodriguez checked in the car, got my list of requests, and away I went home in my dealer-ordered Uber. 3 hours later it was done and… ready. Paid and left—easy peasy!Hi Marci, thank you for taking the time to leave a review for us at Lia Nissan Of Enfield. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
A comfortable experience
by Alicia Nesbitt on 01/10/2025On point...comfortable and a decent price. Thank you Michael RodriguezHi Alicia Nesbitt, thank you so much for your positive comments about Lia Nissan Of Enfield! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great dealership
by Karen Sullivan on 11/19/2024I have bought several cars from this dealership and have always had a pleasant experience. The salesman that I worked with this time was Stanley Ramos and he was very patient and knowledgable. I would recommend Both Stanley and Lia to… everyone looking to lease it but a car.Karen, thank you for making our day with your glowing feedback on the service provided to you by Stanley. It's obvious he made sure you were well taken care of. Congrats on your new vehicle! May all your upcoming travels be safe and pleasant!
Good service
by Wally Keane on 05/18/2024Easy to work withThanks for letting us know our service team did a great job, Wally! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!
Gold Star Salesman!
by Scootch on 04/28/2024Sales guy had tried to get this poor shlub (me) get a car with awful credit, and we just couldn't get it done. Fast forward 3 years later, and this same poor shlub walked back in the door looking for a new car with very good credit. Not… only did he recognize me, but remembered some parts of our previous failed attempt on the spot! I walked out the door with a brand new car, and will forever recommend Grant as a go to when you walk through the doors!That's fantastic news, Scootch! Thank you for giving Grant another chance to get you into a new car. Congratulations on this successful dealership visit! Best wishes for happy travels, from all of us at Lia Nissan!
Happy Customer :)
by Sara J on 03/21/2024Thank you Frank Minor for helping me with my purchase at Lia Nissan in Enfield! He was extremely friendly and knowledgeable and helped me get into a car that I love! I’m very happy with the service I received from all the staff and I would… highly recommend this dealership to anyone in the market for a new car.Sara, Thank you for sharing your positive experience with us! We greatly appreciate the opportunity to work with you, and we are glad that Frank provided you with 5-star service. It is an honor to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Quick in and out
by Nikki on 03/20/2024Andre green the service writer was very polite . I was there 2 min tops. Very happyNikki, thank you for your positive review! We are glad that Andre provided you with a smooth, 5-star experience. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
My Lia Team
by Wyona Andrews on 01/07/2024The service was just Great! I only had my car serviced. Was in and out which made my day. Thanks to Andre Green.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fabulous Customer Service Thank you
by Becky on 01/06/2024They were quick, honest and answered all my questions the price was accurate, and I got my car back within 24 hours great experienceWe're delighted to hear that, Becky! Thank you for letting us know how pleased you were with our efficient service team. We wish you pleasant travels until we may be of service to you again!
Easy Breezy
by New York Yankees on 11/24/2020My family and I recently purchased a car at Lia Nissan of Enfield, CT. The customer service I received at the dealership was priceless. My only issue was with the service department - you can see the mechanics working on the cars do not… wear masks. As I was standing by the see-through doors watching them, a mechanic came from the men’s bathrooms and walked right past me without a mask. Granted he was just going back into the service area which is only a couple yards from the men’s bathroom but I nearly had a heart attack. The manager assured me that all cars are fully disinfected before returning them to customers - this was good to hear. Aside from that, I only saw one salesman, sitting at a window-facing desk, who did not have his mask over his nose. All the other personnel at this dealership was wearing a mask the right way. My salesman, Miquel Aponte, was fully attentive to COVID protocols: he had his mask on at all times, he worked behind Plexiglas and kept using hand sanitizer all throughout the paper work. I would like to extend my gratitude to him for same. At this dealership the whole buying process from start to finish was easy breezy. We asked for an OTD (out-the-door) price, including any associated dealer fees. I did some research on the car by visiting Edmunds.com. I also watched Kevin Hunter and our Auto Advocate YouTube videos to learn about the car-buying process. I suggest buyers familiarize themselves with the ins and outs of car buying before buying a car - - doing so ensures a smooth and fast car buying transaction for both the sales persons and buyers. Miguel Aponte was wonderful. We give him an A+ for professionalism, A+ for integrity, A+ for being respectful and an A++ for COVID-19 protocols. Lia’s sales manager, Chris Bombara, was also a pleasure to work with. He was disarming and respectful and had helped smooth out a couple wrinkles toward the end of the deal. All in all, impressive customer service at Lia Nissan. Customers will remember how a business made them feel - - if you perfect customer care, you’ll always have repeat customers. Lia Nissan’s quality of customer care has earned our respect - we will most definitely return.Nissan Murano
by Sly on 10/04/2019Very good deal, I would recommend to buy from this dealerThank you for your 5-star review and recommendation! Providing top-notch service and deals is so important to us, and we are pleased that our efforts met your satisfaction. Please let us know how our team may be of further assistance to you in the future.
Post Lease Inspection
by BW on 09/27/2019Appreciate the attention from Jonathan Kjellquist.Thank you for your 5-star review! We are happy to hear that Jonathan took great care of you throughout your recent visit. We congratulate you on your new vehicle and hope to see you again when the time comes for your next service.
Quality Job
by Great job Lia Nissan on 09/27/2019The seat cover on driver's seat was separating from the bottom of seat frame in my 2017 Nissan Titan. I was concerned that the seat was never going to be right, but Jeremie Turcotte and all involved with the repairs at the service… department were very professional and did a quality job replacing seat cover. Written by Steve TluchakSteve, Thank you for taking the time to leave us this 5-star review! We appreciate you confiding in our dealership with your automotive concerns, and we are overjoyed that Jeremie and the team could get this issue resolved- to your satisfaction. Please don't hesitate to let us know if we may be of further assistance to you in the future.
No Stress!
by Jaclyn OKeefe on 09/17/2019I recently purchased a certified pre-owned Nissan Rouge SV. I worked with Grant Schlosstein & it was a great experience. What I liked the most was that he listened to everything I said & did his very best & accomplished anything I… needed/wanted right down to the little things. I was very comfortable throughout this process. He wasnt pushy & only focused on what I wanted not trying to push me in another direction. The staff at Missan Enfield were all very friendly. I was so comfortable there. This Nissan is 40 min away & I will drive there again just due to the service. End result, I got EXACTLY what I wanted and then some!We are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Grant will be thrilled to hear your kind words.
another great visit to Lia's service dept
by gek on 08/23/2019Greeted in reception area by Jeremy Turcotte & Chris Rivera. They welcome me by name and approach me immediately. They know why I'm there and start the process without delay. Chris is my customer service guy, and out of nowhere, Ashley… Deming appears.She's the Loyalty Manager and does her job exceptionally well. Very friendly, gets things done , always keeps you apprised of status, and makes you feel very comfortable.Chris is efficient, friendly, knowledgeable, polite, very customer service oriented and all around good guy! He proudly shows off a Nissan Award for service excellence at his station. well deserved. I have had many scheduled maintenance experiences at Lia Nissan of Enfield...every one better than the last. Most recently, two cabin filters needed to be changed, they quoted my wait time at 30 min. My Rogue was ready in 15 min. Everyone who passes through the waiting area smiles and says hi...always offer you water, snacks, coffee, etc. Next month I will visit them with my sister who is ready to trade in her leased Sentra..we're both looking forward to that! They are the # 1 dealership in CT as far as I am concerned.Gek, thank you for your kind review; we are happy to pass along your comments to the team here at Lia Nissan Of Enfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Love my Murano
by JRob on 08/20/2019Had to make a couple of trips and did many hours comparing cars and knew what we wanted before hitting the showroom floor. Sales person Devaughn was extremely helpful and I am glad we could make a deal.Congratulations on your new vehicle! We are so pleased that we had the opportunity to do business with you, and that we could ultimately get you into your perfect vehicle! We are delighted to know that you are loving your new Nissan Murano, and we hope to see you again when the time comes for its first service.
Dennis, thanks for taking a moment to send a shout out to Grant. He is an amazing person to work with and we're delighted you agree. We hope you're enjoying your new Kicks!
by Lia Nissan Enfield on 04/22/2025