Lia Honda Enfield
Customer Reviews of Lia Honda Enfield
Review type:
Efficient and Authentic
2024 Honda Accord Purchase at Lia Honda, Enfield, CT
by Chris Smith on 03/27/2024Had an enjoyable experience buying my 2024 Honda Accord. My salesperson Mary Butova and I have known each other for a few years. She knew exactly what I wanted and made the car buying process a breeze. I’m very happy with my car purchase.… Keep it up Mary!Thanks for the 5-star review of your dealership experience, Chris! We're delighted Mary provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Accord! We wish you all the best in your upcoming journeys, from everyone at Lia Honda!
Amazing
by Erskin Watts on 01/17/2024Great service every time!!! Jesse always takes good care of me whenever I’m getting any services done.Thanks for the fantastic review, Erskin! Jesse is the consummate advocate for our guests, and we're pleased Jesse has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia Honda!
My dream car finally
by DSemanie on 01/09/2024If you are going to buy a car new or used, ask for Mary Butova. She took superior care of me and sold me on my new vehicle. She had the patience to share all the information on everything I needed. When the sale was made, Mike took care of… the all the paperwork and I was able to pick up next day. Mary took the time to sit with me in the car and show how everything worked. I highly recommend Lia Honda in Enfield CT.Thanks for taking a moment to let us know how impressed you were with this experience! We're delighted Mary and Mike provided you with a smooth and accommodating transaction. Congrats! Best wishes for many happy travels in your dream car!
Call Lia Honda of Enfield
by SueSue on 12/31/2023Jesse Robles is an excellent service rep. My appointment for was a routine oil change. As always he greeted me with a smile and the service department got the job done as expected on a very busy holiday weekend. I do not take my CRV… anywhere but Lia Honda of Enfield and I ask for Jesse Robles.Thank you for your excellent review! We are glad that Jesse provided you with quality and efficient service during your recent visit. It is an honor to have your confidence and loyalty. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!
Awesome service!
by Scott B on 12/20/2023Jesse Robles at Lia Honda Enfield goes above and beyond to make your service experience a pleasant one. He takes the time to walk through in detail any concerns that you may have or that need to be addressed as part of the service. I have… always felt that we are a valued customer.Scott, We are grateful for you leaving Jesse this wonderful review! We are thrilled to hear that Jesse took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he went above and beyond to make sure your service visit here at Lia Honda Enfield was a pleasant one. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Consistently great service and staff
by Cathy C on 12/16/2023I have use Lia for service for many years and have bought my last three cars from them. Their service department is great. Greg Palm was very helpful and efficient. I have never been “upsold” there.Cathy, Thank you so much for leaving Greg this outstanding review! We are glad to hear that Greg consistently takes great care of you and your automotive needs. We are happy to hear that he was very helpful and efficient. We appreciate your continued business with us here at Lia Honda Enfield. We look forward to continue serving you and your future automotive needs for many more years to come.
5 star
by J on 12/18/2023Friendly staff good serviceJ, We care tremendously for our Lia Honda Enfield customers and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly. Please do not hesitate to let us know how we may be of further service to you.
Service Rating November 2023 Visit
by Matt on 12/01/2023Prompt and courteous service at reasonable price at Lia HondaMatt, We appreciate your excellent review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Safe travels!
just a deal
by Conor on 11/25/2023Gege Palm service rep took excellent care of me. Fully described what was going to be done with my car. The car was ready as promised.Conor, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Greg handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!
Excellent Service
by Dora the Explorer on 11/17/2023I went to Lia to take advantage of their service specials. Danny Rivera was amazingly helpful and on point with knowledge of my needs. Way to go Danny. You're the kind of person that makes me come back for service. thank youThanks so much, Dora! We're delighted the value of Danny's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!
Great Service at Reasonable Price
by Matt Jacob on 11/15/2023Prompt and courteous service.Thank you, Matt! We're pleased you had a quick service experience with us, and that our team made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
Great service
by Richard Patry on 11/09/2023Great staff my sales rep Mary Butova was very helpfulGreat! Thanks so much for your thoughtful feedback, Richard. We're glad Mary took the time to fully address your needs and wishes to ensure a truly satisfying dealership experience. Best wishes for pleasant travels this holiday season!
Great Service
by Jalen on 10/28/2023Joshua Blige took care of everything i needed. He was very professional and knowledgableJalen, thank you for your trust in our service team! We're happy Joshua provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Customer service spot on.
by MlTyler on 10/26/2023I've been servicing my vehicle there for many years. Greg Palm is the service advisor I usually use. He is very informative and welcoming. The dealership itself is very clean and all these associates are very courteous. I will keep bringing… all my vehicles there.We're happy you continue to enjoy your service visits with Greg, and that our facility has served you well overall. Thanks for taking a moment to share your thoughts. Please don't hesitate to reach out when we may help you again!
Oil change and 60000 Mile maintenance
by Anne smith on 10/17/2023Went quick for all the maintenance I needed and everything went smoothly.Anne, thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. Safe travels until next time!
Service Department at Lia Honda of Enfield
by SueSue on 10/16/2023Jess Robles is an awesome service rep at Lia Honda of Enfield. He keeps you informed and is extremely knowledgeable of the service needed for your vehicle. The service technicians do a fantastic job. Always a great experience!Thank you for your kind review, SueSue! We truly appreciate your continued business, and we're glad Jesse has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!
Excellent Service
by Iris on 09/27/2023Excellent service. Jesse Robles did an awesome job keeping us updated with the service and information about our car repair.Thank you for telling us why you liked this service visit, Iris! Your satisfaction means the world to us, and we're pleased you enjoyed working with Jesse. We hope you'll continue to make Lia Honda your first choice for automotive service!
Immediate attention needed and received
by Diane D on 09/27/2023Jesse Robles went above and beyond in a very time sensitive repair need - our car was two days from being shipped to FL and a very unexpected repair issue emerged - thank you JesseThank you for your positive feedback, Diane. We're so pleased Jesse handled your urgent repair needs with a sense of urgency. We appreciate your business, and hope you won't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Will only go to this dealership from now on!
by CS on 09/12/2023I've had 2 very positive experiences here! The first time I needed to fix my AC that was under warranty. I was able to get an appointment in less than a week & everything was repaired within a few hours. They're near a Starbucks & it was… nice out so I walked there to wait until it was ready. I also got a valve adjustment & transmission fluid flush. Of course car maintenance is expensive, but it honestly wasn't as much as I thought it'd be at the dealership, it seems semi-competitively priced. The second time I came in I needed an oil change & my brakes looked at for a mysterious squeaking sound that Firestone tried to repair 3 times & failed. Took it to Honda once & it was done in a few hours. Turns out it was the brakes & Firestone just used cheap parts/misdiagnosed everything. I've learned I'll just go to the dealership from now on since it doesn't seem to be all that much more expensive than 3rd party auto shops & I'll happily pay even a couple extra hundred dollars to know that I'm getting original parts & service at a place that knows what they're doing to save me time in the long run. Jesse Robles in the service department was extremely helpful both times & so was everyone else I interacted with at the dealership. Appointment availability is way better than the Manchester location, their speed to service the car was good & I feel confident that this location is truly doing their best job!CS, thank you for taking a moment to write a really thoughtful and detailed review about our service team! We're so pleased Jesse has always provided you with his utmost support and communication at each visit. We graciously look forward to working with you again some day!
Greg Palm My Service Advisor !!
by John Q on 08/15/2023I simply can't tell you how pleased I am with Greg Palm my service advisor at Leah Honda in Enfield Connecticut he goes above and beyond and making sure my car is service correctly and at a price that I can afford I won't bring my car… anywhere else very very satisfied with the service and the professionalism that he is shown me over the years Thank you Greg!!!John, thanks for sharing some enthusiastic feedback on your trusted service advisor, Greg! Nothing means more to us than your complete satisfaction. Please don't hesitate to reach out when Greg and the Lia Honda team may assist you again!
GREAT SERVICE AT THE END OF THE DAY
by Dora the Explorer on 08/14/2023I have to say that with having a late service appt. Joshua was such a pleasant young man. Very polite and helpful. This is one of the reasons I keep coming back. Great people and serviceDora, thank you for your lovely review! We're delighted Joshua did everything he could to make this a pleasant service visit for you. We hope to ensure these circumstances at your next appointment!
Ruth, thank you for sharing your experience with us! We're delighted Edwin handled your wishes with the utmost advocacy and grace. Here's wishing you all the best in your summer travels, from everyone at Lia Honda.
by Lia Honda Enfield on 05/28/2025