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Customer Reviews of Lia Honda Enfield

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232 reviews
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  • Best Service Ever

    5 out of 5 starsby Jimmie on 06/04/2025

    Every time I have bought my cars in for service, it's been a positive experience. Would highly recommend. The job is always done right the first time.
  • My go-to for service

    5 out of 5 starsby Enfield06082 on 05/28/2025

    Jesse Robles at Lia Honda in Enfield CT is my go to for my Honda maintenance and service. Jesse is knowledgeable, thorough and always helpful. Doesn't run up a bill or use scare tactics. My current and last Honda are both still on the road with many miles left in them, both 100k+ miles. Regular and reasonable service has made this happen.
    • Thanks for the love! We're thrilled you always enjoy working with Jesse and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!

      by Lia Honda Enfield on 05/30/2025

  • Efficient and Authentic

    5 out of 5 starsby Ruth L on 05/21/2025

    Edwin Guzman at Lia Honda was incredibly helpful when we were purchasing a pre-owned car. He went out of his way to explain everything to us, was very knowledgeable and flexible. He let us know exactly what we would need to do to purchase the car and assisted us with the transfer. It was a great experience!
    • Ruth, thank you for sharing your experience with us! We're delighted Edwin handled your wishes with the utmost advocacy and grace. Here's wishing you all the best in your summer travels, from everyone at Lia Honda.

      by Lia Honda Enfield on 05/28/2025

  • Great service!

    5 out of 5 starsby Ann H on 05/13/2025

    My Advisor, Greg Palm, was very thorough in explaining everything and kept me informed during the process.
    • Ann, thanks for stopping by to share your 5-star review of Greg! We're glad he addressed your vehicle's visit with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

      by Lia Honda Enfield on 05/14/2025

  • Fantastic

    5 out of 5 starsby Billie girl on 04/01/2025

    Enfield Honda is the best!!! You want great service, go here. Jesse will help u and keep u updated the whole way through
    • Billie, thank you for your trust in our service team! We're happy Jesse provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

      by Lia Honda Enfield on 04/04/2025

  • Lia Honda great experience

    5 out of 5 starsby Scooter on 03/28/2025

    Felt like family from the time I walked in the door. Very friendly, courteous, patient and knowledgeable staff. The sales rep, Edwin Guzman, was low key and low pressure sales. Negotiation was easy and they stood by their offers. After the deal was done, Edwin also took the time to sit in my new ridgeline with me to show me many of the intricate features, set up my phone, and Sirius XM radio and had patience with me to answer all the questions I had. Mike took the time to show me all the financing options and worked to get me the best rate. Overall, a great purchasing experience!
    • Scooter, thanks for the positive feedback on working with Edwin and Mike! We're delighted they effortlessly accommodated your interest in a new Ridgeline. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda.

      by Lia Honda Enfield on 03/31/2025

  • Greg Palm is an outstanding service manager!

    5 out of 5 starsby Dave Smith on 03/28/2025

    Greg Palm is an outstanding service manager. He is very competent, very helpful, and very kind.
    • Dave, thanks for letting us know how satisfied you were with Greg's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

      by Lia Honda Enfield on 03/31/2025

  • Great

    4 out of 5 starsby Robin Richardson on 03/04/2025
    updated 03/11/2025

    Greg Palm in service always does a great job with servicing my car. Car was done very quickly!
    • We're glad Greg made your day a little easier by being proactive and efficient, Robin. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

      by Lia Honda Enfield on 03/20/2025

  • Outstanding Performance by Greg Palm

    5 out of 5 starsby Lawrence on 02/14/2025

    During my 60, 000 scheduled service on my 2020 Honda Civic on 7 February 2025 I was overly impressed with the professionalism of Greg Palm. The moment I checkered my vehicle in for service he quickly processed my service & recommended some advice on vehicle service care. Truly a professional & a valuable asset to the Lia Honda franchise.
    • Thanks for letting us know how satisfied you were with Greg's assistance, Lawrence! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

      by Lia Honda Enfield on 02/18/2025

  • Greg Palm

    5 out of 5 starsby Mike B on 02/11/2025

    Greg was excellent to work with. He explained everything going on and got me in and out the dealership.
    • Mike, we're happy Greg handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all your automotive needs!

      by Lia Honda Enfield on 02/12/2025

  • Service Department

    5 out of 5 starsby KTM on 02/05/2025

    I had a very good experience with the service department. Greg was very helpful, friendly and kept me informed ! He is a great asset to your dealership.
    • KTM, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Greg's expertise. Please come see us again some day!

      by Lia Honda Enfield on 02/06/2025

  • Lia Honda of ENFIELD!

    5 out of 5 starsby Loyal customer on 12/18/2024
    updated 12/26/2024

    Routine oil change … service department is excellent … thank you Jesse Robles for always making my experience at Lia Honda a positive one ….
    • Thank you for telling us the highlights of your service visit with Jesse! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

      by Lia Honda Enfield on 12/31/2024

  • Great Service yet again!

    5 out of 5 starsby Matt Jacob on 11/14/2024

    Quality Service done as promised.
    • Thanks for letting us know how pleased you were with the convenience of this service visit, Matt! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

      by Lia Honda Enfield on 11/15/2024

  • Faith in Humanity…a little goes a long way!!

    5 out of 5 starsby Nicole Rhodes on 11/12/2024

    My husband brought my car in for a routine oil change a little over a week ago. We usually like to work with Jesse Robles. This time was no different. He is always very professional, knowledgeable, and accommodating. We were a little concerned with the price of the service, but Jesse worked his “magic” and got us a discount that pleased everyone involved. He takes the time to know his customers needs and concerns. Which goes along way!! Thanks again Jesse!! Keep up the good work!!
    • Nicole, thanks for the fantastic review of Jesse! Jesse's the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia Honda for the best service!

      by Lia Honda Enfield on 11/13/2024

  • Once again Lia Honda

    5 out of 5 starsby Tim M on 11/08/2024

    I had Greg Palm and his team do a major tune up on my Ridgeline, once again they did not disappoint. Excellent customer service and workmanship. Finished on time at the price they quoted. I wish I could find this type quality of service elsewhere in life. I have and will continue to recommend them.
    • Tim, that's awesome! Thank you for always trusting Greg and the Lia Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

      by Lia Honda Enfield on 11/11/2024

  • Excellent experience every time!

    5 out of 5 starsby Sarah R on 10/03/2024

    I always know what maintenance is needed before I bring my pilot on for service. Gives me peace of mind knowing the work that neesds to get done!
    • Hi, Sarah! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

      by Lia Honda Enfield on 10/07/2024

  • New car!

    5 out of 5 starsby Jon on 09/07/2024
    updated 09/19/2024

    Troy kept it 100% straight with me and made the car buying process very easy.
    • Thanks for the 5-star review of your dealership experience, Jon! We're delighted Troy provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new car! We wish you all the best in your upcoming journeys, from everyone at Lia Honda!

      by Lia Honda Enfield on 09/25/2024

  • Lia Honda Provides Great Prices for Tire Replacement

    5 out of 5 starsby Matt on 09/04/2024

    Lia Honda Service department not only provides great automotive service but also great tire replacement service at reasonable prices.
    • Thank you for telling us the highlights of your service visit, Matt! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

      by Lia Honda Enfield on 09/25/2024

  • Great Service

    5 out of 5 starsby BB on 08/16/2024

    I came to Greg Palm with a list of things I needed done or looked at. To my surprise I got out of there with just an oil change. The other issues were taken care of without charge.
    • BB, thank you for reporting on the exceptional work Greg and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda!

      by Lia Honda Enfield on 08/19/2024

  • Great service

    5 out of 5 starsby Kat on 07/30/2024

    They were very professional and super fast. Was in and out in about an hour and a half. Troy was great, but so was the whole team.
    • Kat, thank you for taking a moment to share positive feedback on Troy. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

      by Lia Honda Enfield on 07/30/2024

  • Why change a good thing

    5 out of 5 starsby M Tyler on 07/12/2024

    I feel that Greg Palm is an asset to Lia Honda's service advisors. I have been dealing with him for years and has always steered me in the right direction without draining my wallet on any service with my Ridgeline. I could go to a closer dealership , but why change a good thing😀
    • M, thank you for telling us why you like working with Greg! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your Ridgeline's needs. We look forward to ensuring more high quality service at your next appointment!

      by Lia Honda Enfield on 07/15/2024


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