Customer Reviews of AutoNation Buick GMC Park Meadows
Review type:
Good experience!
by hlcc on 03/12/2025
Ask for JR. He really knows his pickup trucks!
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
113 reviews
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Know before you go...
by NeverAgain on 01/25/2019They are all about touting their "no questions asked, 500 mile/5 day" return policy, but just try doing it and they treat you like crap. What took 30 mins when I bought the car (swapping tires between cars) took over two hours to swap… back, when I took the car back. Little things like the cigarette lighter didn't work, which may not seem like a big deal, unless of course you want to charge your phone while driving...and the salesman says "it's not on the multipoint checklist they do on cars and it's not that big of a deal" is a deal breaker, as it's the little things that cascade into bigger unseen defects. What else did they overlook and/or hide/not fix, because "it's not that big of a deal"?Thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you would be willing to give us another chance in the future, please reach out to our General Manager at (888) 208-7796. We would appreciate the chance to turn your experience around.
Recall work on Power Steering
by dalezjr on 12/31/2018As always, the service was great. Easy in and easy out. Service finished by target time.Wow, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day!
oil change
by opssgt18 on 12/10/2018oil change, rotate tires and fix a tire with nail in it done in a timely manner. Service tech kept me aware of what was going on.Hello, thank you for your positive review. We're happy to have been of service to you. Please reach out to us if there is anything else we can do for you! We hope you have a great day!
LOF
by Sceeen name? on 11/07/2018updated 11/14/2018Professional and good service Just took too longThank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Good and not so
by Joseph N on 08/15/2018Like them, good work but. Every time I called service I got VM. I am at work so when they called me back I was on the phone. Finally we connected and I made the appointment but they lost record of it and had to scramble when I got there.… They recovered and got the work done (in 45 minutes) simply programing a new key transmitter. 200 is too much for this.Service
by Beamer2014 on 07/11/2018Torn in my review; but ultimately will give autonation 4 stars based on the service I received from the Technician Matt, he definitely took care of me. Dan was a great salesman and joseph P. got me a really good rate. I was ultimately very… upset that my Bmw was back in the shop after a week of driving it but matt did all in his power to get me a loaner since Schomp bmw failed to provide us one. Thanks Matt!Oil Change and Recalls on 2018 Terrain
by Retired16281 on 05/02/2018updated 05/22/2018On-time and quality work!Simple
by wendi01 on 04/19/2018Easy, simple and great staff. I love my new CAR!No Hassle Great Service
by LAN5150 on 03/14/2018updated 03/27/2018Melissa was great to work with with. She listened to my needs, was knowledgable about her products, and helped get me in and out quickly.Love automation park meadows!
by Juliemalone on 07/21/2017updated 07/27/2017Love my brand new gmc Denali truck! Thanks to the manager Aaron Malone for making the entire process smooth and painlessFair and honest
by Retired16281 on 12/03/2015updated 12/18/2015I felt like I was their most important customer. Cindy, the service agent, was fair and honest and a good problem solver. A possible $2,000 bill was only $59.00!Unhappy Customer
by Unhappy719 on 09/29/2015Terrible experience. Waited almost two weeks for a used car I purchased. No communication. They forgot to put it in the shop to fix what we agreed upon, no apologies and no follow up not even when I asked for conformation that the deal was… cancelled per their 3 day guarantee. Hope they don't treat others the way I was treated.Thank you for taking the time to leave us feedback. Our General Manager would like to work with you personally to ensure that your experiences with us are more positive moving forward. Please contact our GM at (303) 799-1157 to discuss what we can do to help. We look forward to your call, and thank you for the feedback.
Bad customer service
by jesgrace84 on 03/06/2015Basically the service department at this location is awful. They will keep you on hold for unnecessarily long periods of time without checking in on you (I only called to check the status of my car). They hard sell the repairs (I get it,… I just don't make that much). And then if you come back with questions later, they treat you like you're stupid. I will never go to this location again, and I hope no one else does either.Best car buying experience ever!
by roxborough1 on 02/12/2015Our salesman Jason was very personable and knowledgeable. Though he has more than likely sold hundreds of cars he made us feel like we were his only customers. He was very knowledgeable about the car we we bought and took the time to show… us every detail. We are thrilled with our new Buick Encore and would recommend anyone looking for a car to shop Auto Nation Buick at Park Meadows.Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.
No pressure and friendly sale
by luvgreyhounds on 12/12/2014We were able to look at several Sierra 1500 trucks without high pressure or sales staff hovering over us. Michael Malone worked diligently on our purchase of a 2015 when a deal on a 2014 did not materialize.Thank you for taking the time to share your feedback with us. We appreciate your business. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Best car purchase experience ever.
by cyoterun on 10/20/2014Bought a 2014 GMC Sierra last Tuesday. This purchase was a pleasurable experience thanks to our salesman Mike Malone. Previous auto purchases were very long and painful negotiating experiences. Mike made this one short and sweet. We… will be backThanks so much for your feedback. We always strive to provide personable and excellent customer service. If you ever need any help, please give us a call!
Outstanding sales and service!!!
by Celifish on 08/19/2014I was just driving by and noticed a Yukon Denali that was in my price range. Pulled in, and unlike most dealers that have "lurking salesmen" I was quite pleased to look at the rig without having Egor lurching around asking me what I was… looking for and telling me what a wonderful used car this was. I eventually went up to the main building to ask for a salesman. Before I was able to ask the sales manager introduced himself. He offered me water and said that a salesmen would be available soon. I looked the truck over more and decided to come back with my wife later, informed Lisa G. that I would be back in a while. She was very helpful but not pushy at all. My wife and I came back that evening and Lisa was busy with another client and a very nice young man Eugene W helped us. We bought the truck and have been very pleased with the follow ups and they have us three free oil changes and after a week they said bring the truck back in for a complimentary once over. Never have I purchased a used vehicle and had such service!!!! I will recommend all my friends to this dealership hands down!!!We are happy you had such a positive experience with us! Drive safe, and we'll see you on the road.
Great Car Buyin Experience
by DENCARD on 07/22/2014I wanted to take a moment to say thank you to Eugene W. for hos professionalism, follow through and extensive knowledge about my new GMC vehicle. I would recommend anyone going to Park Meadows GMC AutoNation contact Eugene to serve… them. You will not be disappointed. I really came to further appreciate Eugene's professionalism after the absolute debacle we had with a Lexus dealership where we purchased our other car.Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Better than I expected.
by the_banker on 07/12/2008I had been searching the inter-net and stopping by dealers for about 2 months looking for a used mid size SUV. I keep coming back to GO Buick on the inter-net as they listed the vehicle I wanted, but was apprehensive as my parents did not… have a good luck with another GO dealership. They took advantage of senior citizens. The first time I called, the vehicle was sold. My second contact with GO Buick was at the sale at the Pepsi Center and I was not impressed. They had listed the same type vehicle on the net, I called and was told it was at the Pepsi Center, but when I got there, it was gone. Two weeks later they had another vehicle on the net with the same description as the earlier two I was interested in (a 2004) but by the time I got there after work, it was sold. As walking out, I told the salesman when he put the maroon one (a 2006) on sale, let me know even though I knew it was more than I could afford. He said it was, but I knew it was beyond my means. Working with the salesman, the tower and finance, I got my vehicle. More vehicle than I expected, almost double the trade-in and paid what I less than I would have paid for the 2004. My wife and I are completely satisfied.Dishonest Dealer
by goodconscience on 07/05/2008We were told by Two different sales people and one sales manager that the Pontiac G5 were were looking at qualified for 0% for 72 months. Then we started the paperwork and the story changed. FIRST it was that the car didn't qualify for 72… months, but 60. Ok, we can live with that. But then the salesman had the audacity to come back and tell us that in fact, the car didn't qualify for 0%. It's not that we didn't qualify (in fact, we know our score and iwe more than qualified) but, that the car three different representatives told us qualified for 0% did not! Of course, we could get the car at 5.9% Very dishonest. [violative content deleted].GO GMC Feedback
by alvam on 03/31/2008I just bought a 2008 GMC Acadia from GO GMC and I have to say the experience was better than expected. I sent out an internet inquiry (which I bet they get hundreds a week) and while other dealerships (Medved in particular) kept calling my… cell phone leaving msgs almost every day, I only received one call from Dave Henson at GO GMC. I had indicated in my inquiry exactly what I was looking for and that I wanted a first pass price quote sent to me (I was checking to see who would "start" at a fair point) and the only one who complied with my request was Dave at GO GMC. We talked but did most of our discussions via email (some may not like that, but I wanted a trail). His first online price quote was fair and he was not pushy to any degree. He waited for me to engage him (after my research was done) and he never pressured me on coming in to make a deal. All in all, I would definitely go back and do business with them.
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 03/14/2025