AutoNation Buick GMC Park Meadows
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Dealership Service Review
service Rating
Not Satisfied
Written byon 12/18/2021
Scheduled an appointment for an electrical issue on a 2018 Buick Tourx. Appointments were booking twenty days out. Since the car is still under warranty, really had no choice but to book an appointment with them. Once I had my appointment, and after having my car for three days, they replaced the battery. Yes, it took a Buick dealership three days to replace a battery.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Noel Guber on 12/22/2021
Dealer Response
Hello Michael, we are deeply disappointed by your experience at Autonation Buick GMC Park Meadows. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (720) 729-0053 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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