AutoNation Buick GMC Park Meadows
Dealership Sales Review
We sold our Tahoe to this dealership for a good price. Vlad called us immediately after submitting a cash offer. He was friendly and courteous. We then found a used vehicle at this same dealership. The price was good. We waited for an hour for finance before we finally left and came back the next day. To be fair, it was the last weekend of the month so the dealership was busy and Vlad did tell us there was only two finance folks working. It seems to us that communication between departments is lacking and due to being short staffed, small things are overlooked. When we received the car back after being detailed, the seats were still wet. There was a loose part in the undercarriage that eventually fell off. It looked like the part that was supposed to be replaced. The dealership did say an undercarriage part was replaced. i would have appreciated if the dealer had said hey we found another piece that was loose and this is what it will cost to fix it. This would have gone a long way for me. Vlad I would recommend as he did the best with what he had. I would not recommend this dealership as it seems there were many simple items that were overlooked. Much of the staff was very friendly. This dealership could be very good if they hire more staff. The indirect cost of not hiring more staff is frustrated customers. I'm still waiting to be contacted by the windshield company to replace the windsheild. Not a huge deal, but hopefully they will contact me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No