Customer Reviews of AutoNation Buick GMC Park Meadows
Review type:
Good experience!
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Same problem, different day
by Frustrated on 05/01/2025I have had my brand new truck in 4 times now for the same issue. Still has not been fixed!Hi, we regret to hear that your recent experience was anything less than exceptional. Please call our General Manager at (303) 578-6093 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Good experience!
by hlcc on 03/12/2025Ask for JR. He really knows his pickup trucks!Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
GMC Sierra Denali Service
by Glassco on 01/13/2025updated 01/21/2025The service was prompt, professional, friendly and at a great price. You can ask anyone at the dealership a question and they go out of there way to help/get you an answer. Love the place!!!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
I have had better experiences....
by Lauraeliza30 on 01/17/2025I had an appointment to test drive a car. I was met by TJ who was very low energy and acted as if I was ruining his quiet Monday. (which he kept saying, it was quiet and now he had four deals he was dealing with, so he told his boss he… wasn't going to work the next day). Barely offered a greeting, no offer of even a water (I had been to another Auto Nation on Saturday where I was greeted by three people, offered water, and just a friendly group of people, not the case at this location). TJ got the keys, sent me off to the car while he did something else and then came out for a test drive. He warmed up to me a bit, but once we were done he asked what next I said I wanted to talk numbers. Only then did he come alive as if I was the best thing ever. Only then did TJ really decide I was worth his time. Things were going well, but then he went to help another customer, didn't bother to tell us, and would then be gone for long periods of time and we just waited. Finance manager was great. Got everything done for us, was friendly and accommodating. TJ sent us on our way. Realized later he forgot to give us the other key fob and I also discovered we had no washer fluid, so I had to go back to the dealership to pick up the fob and to get washer fluid. The dealership is about a 45 minute drive for me. The entire experience was mediocre and the way I was treated as if I wasn't a serious car buyer was not a great experience. It almost felt like because I was a woman I couldn't be serious about car buying.We appreciate you taking the time to respond. The staff at AutoNation Buick GMC Park Meadows take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (720) 836-7095 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Owner; JOSEPHS LIMO SERVICE
by Josephs on 07/26/2024Trusted sales and service for the past 10 years. Jacob Miller, Service department is the BEST. Product knowledge and thorough explanation of required service has kept my vehicle in top condition.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Yukon Purchase
by Terry on 05/13/2024Definitely work with Jason and Ryan, they were great. Jason even came in on his day off to accommodate our schedule for the training/orientation on our new Yukon.We are pleased to hear you had such a positive experience with us, Terry! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi Terry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
New purchase
by David20 on 04/06/2024Overall the experience was great. They followed through on deal and made it pleasantHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Buying Experience
by Marijane on 04/03/2024Melisa, our salesperson, made our buying experience feel like we were sitting on the couch talking to a friend.Hi Marijane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Marijane, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!
GMC Sierra 1500
by Thunderstorm on 02/19/2024Painless from start to finish. Delivered the truck I was looking for in a timely manner. Answered all my questions and were very supportive with all steps.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
We set high expectations for ourselves so it is so gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Amanda Hollaway
by Ahollaway on 01/28/2024Everyone was so friendly, helpful and accommodating.Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ahollaway, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Just say NO to AutoNation GMC Park Meadows Colorado
by LetsBeHonest on 01/23/2024Long story short, I was working with GMC to get my truck in for the missing chips. I was on a three-way call with GMC and AutoNation and Ron from parts trying to identify if the parts were available. Ron said yes and promised to hold them… for me till my service appointment. I was then transferred over to the Service department and talked to Jacob Miller. I have to say, Jacob was less then cordial on the phone to the point of even being slightly rude. He was unwilling at first to schedule my appointment even with GMC on the call trying to assist. After several minutes of bantering, he agreed to schedule my appt. When I arrived at the dealer, I was told that I could not wait on the truck and would need a ride home. This was odd since I had an appt and knew how long the chip installs would take. After sitting in the waiting room for an hour waiting on a shuttle ride home, Jacob proceeded to tell me that they didn’t have the steering wheel heater chips even though Ron (Parts Manager) told me they did and they were earmarked for me. Jacob said they had made a command decision to send me back home and put me on a waiting list for this chipset and the other warranty parts that I needed for my truck. Jacob said---don’t worry, we’ll have these parts in for you in 2-3 weeks tops! Well it’s been over three months now without contact from Jacob or AutoNation. I have reached out more than once asking for the status of all these parts that Jason assured me were ordered. It’s even funny that Jason said they now don’t have the original chips for my park assist that were being “held” for me. Lies---all lies from our first interaction. I got tired of waiting for Jacob, Autonation, and the lies that I was being told. I went to another local GMC dealer and had everything done including the new parts that I needed in a few weeks. Going forward, I wanted to let others know about my experience. I would never go back to Autonation nor would I recommend working with Jason or the Service team. Why isn’t honesty involved in dealing with the customers? If Autonation never intended on helping me with my GMC warranty case and repairs, why lie, schedule my appointment, allow me to take a day off work, make the trip to the dealer, and then lie and tell me parts were on order. I now know they never were. Jason was just trying to send me home without any help! It’s completely unacceptable! I have purchased new vehicles from this dealer before when it was another name, but would never set foot in there again for any work or purchases. I would advise others to look elsewhere too. No thanks Autonation or Jason. You have left a mark on me!Hi, we are deeply disappointed by your experience at AutoNation Buick GMC Park Meadows. If you'd like, please contact our General Manager at (720) 836-7095. We'd appreciate the chance to make your experience a positive one.
Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6093 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Owner - Josephs Limo Service
by Josephs Limo on 01/19/2024Approaching 9 years of Total Satisfaction and Confidence in PARK MEADOWS - GMC Buick at Lone Tree. Their Service Department is TOP NOTCH, very knowledgeable with competitive pricing! Service completed AS PROMISED! Looking forward to new… Electric Models.Hi Josephs, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
2024 GMC Sierra
by Glad GMC on 12/26/2023Thank you so much for everything! It was such a positive and helpful experience working with David Fallt. Before we met David, we attempted to work with a salesperson at another dealership and we were completely lost trying to get exactly… the truck we wanted, while he was trying to sell us something completely different off the lot. David helped us build and receive exactly the truck we were trying to get! I'm happy to make a referral to David for anyone who is looking at a GM vehicle.Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Park Meadows. Feel free to stop by if you ever need any more help.
Helpful Associate
by Richard D on 12/08/2023Honestly, it was really good service. Paul, the guy working with me, also sent updates and kept us informed of the vehicle. Prefer to go here over any other place.Hello Richard, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Owner, JOSEPHS LIMO SERVICE
by Josephs Limo on 12/07/2023Great Service, Honest Pricing, and its READY when Promised!Hi Josephs, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Last Minute Service
by Randy H on 12/06/2023They were able to squeeze me in for a last minute service. Very fast and very professional. Highly recommended.We are pleased to hear you had such a positive experience with us, Randy! Feel free to stop by if you ever need any more help.
Fantastic!
by Satisfied KK on 11/20/2023Greeted immediately by Chuck Conklin. He answered all my questions; very professional and courteous. Great service!Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
fantastic experience!!!
by bob sd on 11/16/2023ordered a new GMC 3500 Duramax truck. from the beginning was a great journey until delivery. Joseph kept me informed every step of the order process until delivery. very grateful for that because i felt like they really cared about me as a… first time customer. was really impressed with the attention to detail. i would absolutely use auto nation again!Hi Bob, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding Service
by Jayson! on 11/14/2023Brought my car in for an issue. Michael Kelly and his team carefully explained the possible issues then went to work on my car. Luckily, the issue was not a big deal, I was checked on by other employees including the "service driver".… From Top To Bottom, it was first class service.Hi Jayson, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Amanda B on 11/10/2023Purchased my car from this dealership and also take it to get serviced. Have enjoyed the experience and the employees. I have scheduled an appointment for all my oil changes and I am in and out in 60 min.Hi Amanda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!
Brake service
by Bob Jahrom on 11/01/2023We brought in our Buick in to have our brakes serviced at AutoNation BUICK/GMC in Park Meadows. The staff at this dealership are very polite and professional. We would like to highly recommend using Jacob, Michael and Ryan as your service… representative and technician on your next visit.Hi Bob, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 03/14/2025