Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest
Review type:
Loved working with the team at AutoNation Chrysler Dodge Jeep RAM Southwest
Sales
by Potsleakn on 03/25/2021Justin Irwin was my sales associate. Genuinely nice, not the stereotypical car salesman. I would recommend working with Justin.Hello, thank you for taking the time to leave a review. If there's anything we can do to turn your 4 star rating into a 5 star one, please let us know! Take care and safe travels.
Oil change in a flash
by Maverick on 03/16/2021I had an appointment for my Jeep to get an oil change. Took it in exactly on time and within 30 minutes had my keys back in my hands! Service associate was friendly and efficient and very helpful in answering my questions! I would… definitely recommend this Autonation location!!Hello, we are glad we could help! Thanks for the recommendation, and have an amazing day!
Service engine light
by Sparks08 on 01/29/2021updated 02/05/2021Figured out the problem fairly quickly.Hello Sparks08, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
2019 Ram 2500 Service
by Andrea P on 11/10/2020I went in to get a few things checked on my 2019 Ram 2500 because there was a few concerns regarding the differential and possibly the transmission. The problems are definitely still there and now the shifting is laggy. The tech informed me… that the truck had a couple of recalls and once updated that all of my problems would be solved. I had to wait a while to get it in for my problems not to have been addressed. Then when I picked up my truck it was unlocked and nothing was really communicated with me as to what was done.Andrea, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6099 to discuss what we can do to help.
SW Chrysler Excellent!!!
by Joseph Cordova on 10/23/2020My salesmen David was excellent never pressured me and went to bat for me on every request. The sales manager for South West Chrysler was honest and took care of me. You just feel good when people are honest and I never had post purchase… dissonance. I’m very happy with all departments and the Auto Nation extended warranty is the best on the market with high previous customer reviews. This was my second purchase and I will be back. Joseph CordovaJoseph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Awesome Experience Working AutoNation Southwest
by Rudy K. on 09/18/2020We purchased a new Ram 3500 and the experience could not have been better with their sales and finance people. Great deal on the Ram 3500 and they even provided better financing then I had with USAA.Bijinmathew, thank you for your kind review; we are happy to pass along your comments to Jose! If you ever need help, just give us a call. Happy motoring!
Good price but beware
by David Sears on 09/11/2020Price of the vehicle was good; however, the 125-point AutoNation inspection really leaves something to be desired. Or they inspected things found them needing repair and didn’t care? i.e. the Air filter needed replaced, the oil needed… changed, windshield wipers were horrible and had to be replaced before I got the vehicle home! Sold a vehicle with NO gas. Haphazardly drilled holes in the front bumper for the license plate. Were unable to print the temporary tag so they gave us a 36hour tag and were to overnight FedEx the 45 day tag. Well that didn’t happen it took 3 extra days to get it because they didn’t get it out when they said they would. I prearranged everything because I drove three hundred miles to pick it up. And nothing was ready, the vehicle was dirty, the salesman was missing, the transaction took hours longer than it should have (prearranged) etc. All in All, the sale wasn’t too bad but I’m starting to regret purchasing a vehicle without my mechanic inspection.Hi David, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep Ram Southwest take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6099 to discuss what we can do to help.
Great service
by Shannon on 08/19/2020Went in because the AC in my car went out and Skip was super great helping us get it fixed!Shannon, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
New car
by Dawn Ballow on 08/18/2020I was provided very caring, professional service. I was treated upon arrival. The facility was clean and tidy. My car sales associate Justin wasn’t pushy or overwhelming. It was an overall pleasant car buying experience.Great experience
by mgracz87 on 06/29/2020I had the sidewall blowout on my truck tire. When attempting to change the tire, my locking key lug nut was missing. Had to tow the truck to the dealership. Not only did they take care of my truck in a timely fashion, they were able to… process the warranty claim on the tire. The AutoNation service team had me back on the road in no time and the manager Larry McBride assisted me with all new locking lug nuts. Great experience overall and I will be servicing my truck at this location moving forward.Oil Change
by LDomen1 on 07/10/2019My experience was surprisingly easy.We are pleased to hear that our team made this such a seamless process for you! Please don't hesitate to reach out to us if there's anything more we can do.
Oil change service appointment
by Valerie on 06/05/2019I arrived on time; waited over 5-6 minutes before anyone acknowledged me, longer to be helped. I was told it would be an hour to an hour & a half wait. Yes, I had an appointment. Yes, they knew I was having to wait. When it had been an hour… and forty minutes, I walked out to the service area and asked how much longer, as no one had come out to update me at all. As soon as I no longer have the Wave program on my Jeep, I will gladly NO longer be going to this dealer.Valerie, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (303) 578-6099. We'd appreciate the chance to make your experience a positive one.
excellent service
by koflittleton on 03/26/2019always very happy with this service department. they are always accommodating and try to give me the best deal they canQuick and Easy Car-buying Experience
by SKelsey on 03/14/2019I recently bought a car from Parker Wilde at AutoNation, and he was absolutely amazing. He happened to know the prior owner of the vehicle, a red, 2016 Mazda CX-5, and he let us know the care and maintenance she did to the vehicle. He was… very knowledgeable about the SUV, and he pointed out all the wonderful upgrades that the prior owner had done. Parker was very polite, courteous, and made the car-buying experience very easy. Our financial representative there also made the sale smooth, quick and painless. Hopefully we won't have to buy another car for quite some time, but when we do, we'll definitely be back at AutoNation.Wonderful Service!
by Slangs123 on 01/19/2019updated 01/25/2019Had a wonderful experience while getting my truck serviced.Repeat Customer is Treated to a Horrible Experience
by RAM Buyer on 12/06/2018Horrible experience, sales team incompetent, did not remedy problem or satisfy buying needs. After repeat business at this same location, will not return to such disrespect for customers. Also done with Dodge and Ram products if they… support these business tactics.Ram, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (303) 578-6099 to discuss what we can do to help.
Recommended
by WRanone on 11/19/2018updated 11/29/2018Pretty painless process. This is the 4th car we have bought from this dealer, they do a good job.Jeep Rubicon
by Jeep Girl on 10/18/2018My experience was excellent. I would recommend this dealership to everyone. The service was outstanding and the sales team helped me look at several different vehicles to help me find the perfect one.Great company!!
by Denys C on 10/17/2018They were awesome! Aydin was so helpful in getting us into the jeep we wanted. I am very thankful for the incredible service. The whole process was really easy! I would highly recommend them!!purchaser
by Longhorn on 08/27/2018The experience was pleasant and the vehicle was what I wanted. The sales rep. was very helpful and not pushy. I feel that I got a pretty good deal both on the new vehicle and on the trade.T & C Service
by Dennis L on 08/22/2018updated 08/28/2018Service was complete & on time
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Moses Jenkins on 03/29/2024