AutoNation Chrysler Dodge Jeep Ram Southwest
Back to Service Reviews
Dealership Service Review
service Rating
2019 Ram 2500 Service
Written byon 11/10/2020
I went in to get a few things checked on my 2019 Ram 2500 because there was a few concerns regarding the differential and possibly the transmission. The problems are definitely still there and now the shifting is laggy. The tech informed me that the truck had a couple of recalls and once updated that all of my problems would be solved. I had to wait a while to get it in for my problems not to have been addressed. Then when I picked up my truck it was unlocked and nothing was really communicated with me as to what was done.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Sofia Peters on 11/11/2020
Dealer Response
Andrea, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6099 to discuss what we can do to help.
Report