Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest
Review type:
Loved working with the team at AutoNation Chrysler Dodge Jeep RAM Southwest
Autonation southwest experience
by Michael on 07/12/2023I had an appointment at 1:45 pm yesterday.I arrived at 1:30, I was greeted shown the waiting area told I could have refreshments. The experience was great everyone was great. Thank you for a pleasant experienceHi Michael, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Ram 1500 Laramie Purchase
by muniza23 on 07/10/2023Aaron was absolutely amazing to deal with when we recently bought our Ram 1500 Laramie at Autonation. He was also quick and efficient with the process and that was probably the fastest we had got in and out at a car dealership before. You… guys got a good one in Aaron, and thanks for the easy, efficient process all around. We are LOVING our new Ram!Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Southwest. Don't hesitate to call us if you ever need anything. Be safe on the road!
fair
by Not sure on 07/03/2023I asked them to check my tire pressure and turn off the tire pressure light on my monitor where my speedometer is. I asked him again when the car was ready, he said they did check it and the tire pressure light will turn off after I drive… the car for a few miles. I got home and the light is still on. I don't think they checked my tires for tire pressure.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6099 to discuss what we can do to help.
I will come back when I have time for them to check my tires and reset the computer to show tire pressure on my screen.
Sales
by Tyler w on 06/15/2023I had a good experience with everything to getting the car from you guys to autonation subaru, everyone is very nice and very friendly, and very knowledgeable and ready to make things work for the person! Love the subaru as we’ll, thanks… autonationHello Tyler, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Southwest and we hope to be of service again in the future.
Made the buying process easy and haggle-free
by PaigeO. on 06/13/2023We had already done our research on the value of the car we looked at and our trade-in. Most dealers make us haggle incessantly which is so frustrating. The team at AutoNation presented us with a fair offer the first time - no haggling… required. We also appreciated the lack of the hard sell by the finance manager on the add-on's. We've purchased many vehicles from many dealers over the years and appreciate how easy AutoNation makes the process. This was the second vehicle we purchased from them.Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
Great Maintenance Service!
by SUPERSARGE on 06/08/2023Autonation Southwest had great service techs. I was satisfied with the discounts I received and the friendly manner in which they handled my needs.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Bad servic
by Johnny S on 06/08/2023I bought my car in February! Had a known issue, had my car for 5 weeks, no phone calls for updates! Issue was not resolved. Disappointed in the entire experience.Hi Johnny, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Southwest. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6099. We hope to hear from you.
Recall
by Gorilla1960 on 06/05/2023I received a recall notice and set an appointment. Had a 7am appointment and was out by 830am. Very courteous and professional staff.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Mustang Purchase from AutoNation
by Noemi Negron on 06/03/2023I recently had the pleasure of purchasing a Mustang from AutoNation Chrysler Dodge Jeep Ram Southwest, and I must say that it was an exceptional experience from start to finish. The dealership went above and beyond to provide outstanding… service and ensure that I had a smooth and enjoyable car-buying journey. Thanks Bailey and thanks AutoNation Chrysler Dodge Jeep Ram Southwest!Hi Noemi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
New Ram 1500
by Gary Ras on 06/03/2023Mike Huffman was the best, helped me any way he could to make me happy. Great guy I will always deal with him. THANKS HUFFY !!!!!Hi Gary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Oil Change and maintenance check
by HappyCust on 06/02/2023Everyone was very friendly and helpful and Thank you for the post card discount!Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Phil Engen
by Phil Engen on 05/29/2023Robert was a great help. He diagnosed a battery issue just by the starter, confirmed by testing. I have been asking other dealers about the battery for some time and he knew immediately! That is great car intuition.Hi Phil, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
David K
by Kondzman. on 05/25/2023Everything was done as promised. Cost was as quoted. Ryan was great and got my brake service done quickly, same day.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Autonation Littleton, CO for my 2019 RAM Radiator Waranty: May 2023
by Thuy TKN on 05/19/2023AutoNation's service is the best. Ryan Shaw who works there is too. So darn efficient. Smart. Well-planned, scheduled, worked on, followup if issues or concerns or authorization to continue work. I have brought my RAM in there so many… times since 2019. For minor repairs. For warranty work. And the whole service dept is run so efficiently, politely, and like a well-oiled machine. My 2019 RAM radiator cracked. It was covered under my warranty. It could have taken weeks bc of Chrysler's need to approve such work. But Ryan worked on getting that approval w Chrysler right way. 45 min email and phone call with them. Once authorized, Ryan had the guys do the work. I was expecting to not see my 2019 RAM for 3 weeks. From the time I dropped it off, I got it back in less than 2 full days! Wow! Also, I am reminded how much better AutoNation service dept is when I had to bring my Toyota RAV4 to Stevinson Toyota West. That place is huge. Huge service bays. But assholes for service managers. I drove in on a Saturday for simple 10K oil change and check on my Rav4. 3 cars ahead of me. I sat. I waited. The greeting guy had to wait too, until the service clerk guy behind the counter decided to come out and process me. After literally 20 minutes, i walked in and asked one of the service guys to process my car so I could get going, bc I literally sat there for 20 mins, chatting w the greeting guy. He looked at me with disdain, and made it clear he was in charge, and for me to get back into my car, and "We'll get to you." Wow! In contrast, AutoNation in Littleton is like the Pro leagues. No such 20 min wait times when I bring in my RAM on the agreed upon drop off time and date No arrogant glare. Instead, I pull in. Ryan greats me. We talk, he gets me going right away. Makes me feel welcomed and that I'm in good hands with him. Great job! Truly. Sincerely. I love excellence. And you guys are excellent. Please keep up the good work. It makes a difference. I tell my friends the same about AutoNation's service. Thank you!Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
20,000 mile maintenance
by Drag0n007 on 05/08/2023Nice and friendly people every time I go hereHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Job well done
by Bojengs on 05/01/2023Got the recommendations I needed and didn't push me too hard into other items.Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Southwest and we hope to be of service again in the future.
Long awaited part
by Finallyfixed on 04/22/2023Had to wait over three months for the part to come in from jeep. Colin at the dealership was great though.Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Best Service Department anywhere!
by MCWIDER on 03/27/2023I depend on the Service Department to keep my Jeep Grand Cherokee in tip-top shape. They do a GREAT Job - their service knowledge is excellent, they have care and concern for the vehicle's owners and are very reliable. I trust them to do… the best job possible.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Jeep Wrangler
by Katt202 on 03/20/2023The sales experience was great! Super easy! But I was told the car was already detailed and it wasn’t. There’s sand in between the seats and cheerios in the back. A little disappointed but had a positive sales experience.Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Replace key Fob
by tjrayburn on 03/14/2023Went into new key fob, Helped me out immediately, program in less 25mins. Wonderful service.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Auto Nation
by Don’t have 1 on 03/13/2023I don’t like going to the dealership for anything but this experience with my car service changed my mind. I will definitely go back for service on my car. The agent was knowledgeable & friendly. Because of him I will start using the… service department.We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Moses Jenkins on 03/29/2024