Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Southwest
Review type:
Loved working with the team at AutoNation Chrysler Dodge Jeep RAM Southwest
2023 Jeep Gladiator
by Mike Casper on 10/02/2023Everyone was very happy and professional. Maryiah was my salesperson and I highly recommend and appreciate her assistance. Staff stayed late to complete my sale and even let me come back another day to get my truck detailedHi, we are pleased to hear you had such a positive experience with us, Mike! Don't hesitate to call us if you ever need anything. Be safe on the road!
Did they forget I was waiting???
by Val Howard on 10/03/2023I was told due to call INS my oil change would be an hour and 15 min. After an hour and a half I went and checked and it was done, parked in a spot, tech had to grab my keys etc. I wonder if they either forgot or didn't notice the "waiting"… stamp on my invoice.Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best sales person
by Gerrygg on 10/02/2023Out of over 25 sales Associates . I have work with in the last 30 years Mariyah Alvarez was the Most courteous and upfront and honest sales associate. I had the honor too work with,Hi, thank you for your kind words and this wonderful review! We hope you have a great day!
Great Experience
by Mr Bill on 09/30/2023Purchased my first new vehicle in 43 years from Mr. Michael Huffman. Mike was very professional and made me feel like family. Got an outstanding deal on this new truck purchase with many thousands off the sticker price. Love my new Ram… 1500!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Prompt, courteous service
by DaGeezer on 09/21/2023Annual service on my Cherokee was performed correctly and on time. Service staff was friendly and courteous.Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Service
by Nicholas on 09/09/2023The service department communicated with me often and in a manner that allowed me to trust them with my vehicle. I’ll continue using them as well as recommend them to others.Hi Nicholas, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Southwest and we hope to be of service again in the future.
Great service experience
by Hanna S on 09/07/2023I had a great experience getting my Jeep serviced here. The staff was extremely communicative and upfront with everything, along with the time it would take. Was very smooth and I was in and out in around 2 hours!Hello Hanna, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
2023 Jeep Grand Cherokee
by Patrick on 09/05/2023AutoNation stayed with us as we looked as a variety of vehicles and purchase options. In the end they by far provided the best personal and financial option.Hi, we are pleased to hear you had such a positive experience with us, Patrick! Don't hesitate to call us if you ever need anything. Be safe on the road!
Skilled Team of Professionals
by MSgt USMC on 08/08/2023Retired Marine / Iraq Veteran went into a dealership with a problem that 9 months and 4 other dealerships fail to diagnose or repair. Amanda and her Team of highly skilled professionals found the problem and repaired my vehicle within 1… hour, taking away my Anxieties. (Amanda, Colin, Jason) There was an issue that Amanda took to Dave the General Manager. Fixed! Their Professionalism, Trained Skills and "We Care about our Costumers" attitude, will forever keep me coming back. MSgt Goins USMC RETIREDHello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Tire Rotation
by Fiayuen on 08/08/2023They did not perform a tire rotation as requested yet the representative assured me they did and clearly noted on the receipt. The tires were exactly where they were before and after.Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Southwest take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6099 -- we hope to hear from you soon.
Filter Change
by John Paul on 08/07/2023It was good. Got a lot of questions answered about a recall at the same time. The video sent of the inspection was awesome to see. Was not expecting that.Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Aaron Dale - Sales associate
by Vincent on 08/03/2023Aaron provided top notch service from the time I arrived on sight until I drove my new jeep off of the lot. He provided me with excellent options when I told him what I was looking for. He went above and beyond the call to be sure I was… completely satisfied!Hi Vincent, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
60k mile service
by RobertS on 07/31/2023Great service. Very expensive.Hi Roberts, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
my dodge grand caravan
by jack 7 video on 07/27/2023the serviceman i was having tell them to do the work was not good he got every thing fixed except one my sliding door on the right it opened one time and then quit. i went thur this 2 or 3 times and then gave up!!! john harrowerHi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Southwest take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6099 -- we hope to hear from you soon.
Simply the Best
by Daren J on 07/27/2023I have never had a experience like I have had at Jeep Ram Southwest. I have had three of my new vehicles in for service there and all have had the same result. No one in the automotive industry even comes close. Make an appointment with… Ryan Shaw and you will see what I mean. Every single employee there gets it, they are a top notch team from the top to the bottom. It’s old school customer service not the “new normal” that you get everywhere else!!!Hello Daren, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Southwest. Don't hesitate to call us if you ever need anything. Be safe on the road!
Outstanding service. Ryan was fantastic.
by Coldrob on 07/24/2023Punctual, efficient, professional. Super experience.Hi, thank you for your positive review. We're happy to have been of service to you. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent car sales
by Cafkrush on 07/24/2023I had gone to another Auto Nation: things went from bad to worse quickly. I had spotted another grand Cherokee. Got my money back and bought this used 2011. They made everything really easy esp Matt Randazzo and Erick.Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
by J Hernandez on 07/21/2023Service tech was very helpful and friendly my car was finished pretty fast and they sent me a video the next day of suggested work that I should consider in the near futureHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service
by Mkingsorley on 07/21/2023Had to take my Jeep in for routine oil change and recall! Was able to make a quick appointment and staff was friendly and efficient.Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Buying my jeep Gladiator
by Cesar Q on 07/17/2023Aaron Dale helped me find exactly what I was looking for. Getting the deal done was stress free and easy.Hi Cesar, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
2023 Ram Powerwagon Purchase
by herothedog on 07/13/2023I visited AutoNation in Denver to check out a Powerwagon. I had been interested in upgrading from my Ram 1500 Rebel, which I had only had for over a year. My inquiry started through the internet, where I connected with James M. in sales. I… met with him the following day, took the Powerwagon for a test drive, and started negotiations. James was easy to work with and directly answered my questions and concerns. I had a bit of sticker shock at the auto loan interest rates as I have never in 35 years of car buying (~20 cars) paid more than 3-4%, and usually, I've had a 0% option. They worked extra on my trade, and I think I got a fair deal in the end. Next came taking delivery of the Powerwagon. I arrived at the dealer with a bed rack and rooftop ten installed on my Rebel. The initial thought was that since the bed width of both trucks was the same, moving it over would only require some muscle. It was much more challenging than that. Several guys who came over to help James and me make the transition were Justin, Luke, and Angel. After almost two hours of sweating in nearly 100-degree high-altitude sunshine and searching for a security wrench, the team got it done! The sales team at AutoNation went the extra mile to get me out the door. I appreciate their effort and help. Overall working with these guys was an excellent car-buying experience!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Moses Jenkins on 03/29/2024