Emich Chevrolet
Customer Reviews of Emich Chevrolet
Review type:
Great service!
Poor Customer service
by pam Mueller on 05/22/2025Customer Service in service dept and all around was horrible. Car was not fixed properly and of course was my fault . Was told to take my car when it was not fixed …. decided it was something else then charged me 1400 more …. complete scam… ….We're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (303) 986-2233 so we can work towards a resolution.
Thank you for taking the time to leave your review. I apologize for any inconvenience and that the service visit was not a good experience. That is definitely not the outcome we strive to provide to our guests. It looks like we forgot to add the concern about the "Service Driver Assist" warning message displayed in the driver instrument center during the check in process on Saturday afternoon. We were able to identify the antifreeze leak and make the needed repairs. When you arrived to pick up the car the "Service Driver Assist" message was still on because we did not look into it as a result of not alerting our Technician. When your you arrived to pick up the Blazer we were not aware of your transportation needs, we suggested if you needed the vehicle, you could take it and return when the time was better and you opted to leave it. While testing the Driver Assistance system we found impact damage to the front bumper, forward radar sensor and the bracket that resides behind the bumper. These items were built behind the front bumper and were damaged and needing to be replaced to correct the warning message displayed.
Great service!
by Happy buyer on 05/09/2025Grant was a fantastic salesman; He made my buying experience quick easy and pain free. We did most of the prep over the phone the day before and I was in and out within an hour with a great deal.Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Emich Dealership - leased me my 2025 Chevy equinox rs
by Aidanboyd on 03/20/2025Absolutely incredible service! Very responsive and accommodating. They really have communication down!We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Great purchase.
by Gblanco on 03/11/2025Very friendly staff. Purchase was smooth and quick. Would recommend this dealership anytime.We're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!
Emich & JD are the absolute best!
by Kitt Young on 02/12/2025Fast friendly and willing to work with me on trade & price of truck. Got an amazing deal on the truck I wanted. Couldn’t be happier. JD is the go to guy if you are looking for your new ChevyKitt, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchasing new car and trading in cars
by sweetlily on 01/17/2025updated 01/24/2025We were looking for a specific car. Bart was quick to get back to us. We had to drive up two days in a row. Bart and his team helped us to get into the car we needed. He showed us all the ins and outs. Helped us to get the best financing… possible. He has also followed up a week after we purchased the car. We will definitely drive back up again and recommend him and Emich Chevrolet.Sweetlily, we're happy you found our staff to be so supportive during your experience here at Emich Chevrolet. Thanks for the recommendation, and have an amazing day!
Easy lease process and reasonable pricing on EV’s
by Blaineev on 12/06/2024Tony is great. Made the process easyOur staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Emich Chevrolet and we hope to see you again.
It doesn't have to suck!
by ColoradoZ71 on 09/28/2024updated 10/07/2024Best car buying experience we've ever had! We started online, and received an immediate call back from JD to follow up. JD was very professional and helpful - he didn't pressure us or waste our time. He found the truck we were looking… for and set a time that was convenient for us to come see it. When we arrived (early for our appointment), the truck was already pulled up and ready for us to see... We immediately walked up to the new truck, thinking we'd steal a couple of minutes before the typical high-pressure dealership nonsense began. So when we were approached by Miguel a few minutes later, we braced ourselves to have to "fight our way out". But... Then something strange happened... It wasn't a war. There were no battles. JD was tied up with another customer. Miguel spoke with JD to get up to speed and offered to let us test drive the truck. Miguel was relaxed and professional, asking us at every point what WE wanted or preferred. Miguel made sure WE were in control of the process and pace, and worked with "Lucky", his sales manager to answer all of our questions about the car, the pricing, and the financing terms. THERE WERE NO NEGOTIATIONS. Negotiating implies tension or opposing interests... In this instance, there was only one team... We loved the truck... At the end of the day, this truck (our first GM product) is the star of the show... but the supporting cast was "all-star" caliber as well... JD- JD took the time on the phone to ask us what we needed, wanted, or had to have. He found the PERFECT truck for our situation and had it waiting for us (as opposed to us waiting for a salesperson to find a vehicle that may or may not be on lot, which was our experience elsewhere). Miguel- Miguel was laid back, friendly, but one hundred percent professional. He took the time to understand what we wanted to do and immediately became an advocate on our behalf. "Lucky"- "Lucky" listened to his sales person and read the situation for what it was- we weren't there to shop, we were there to buy. Instead of wasting time engaging in the normal back and forth, he respected our time constraints and "skipped to the end"- joining our team instead of fighting against us. He laid out a few different paths to accomplish our goals and was transparent about such things as taxes, registration, and handling. We asked some questions, and discussed what was best for us... Ultimately "Lucky" was able to tailor the terms of our purchase to fit us perfectly. With "the bases loaded"... Gloria in finance also "knocked it out of the park". "The box" is usually the worst part of the car buying experience. Wrapping up our financing with Gloria was the opposite experience. Gloria was just as friendly, relaxed, and professional as JD, Miguel, and "Lucky" had been- very clearly explaining our options, literally laying everything out in front of us. THERE WAS ZERO PRESSURE, and again our time and schedule was being respected. Both JD and Miguel came back to show us to our new truck that had been freshly washed and fueled, they walked us through features of the car and setting up some of the connected services. We left the dealership having bought the car we wanted on our terms with no pressure and full transparency and we accomplished it all in roughly an hour. We could not have asked for a better car buying experience.We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
March 28, 2024 Service Visit
by Greg's Chevy on 04/04/2024I brought my Chevy Equinox to Emich for the following: oil change, radiator flush, tire rotation, replacement of front tire sensors, and an all points systems check. The service advisor with whom I dealt, Kade, was extremely helpful. He… kept me informed (via text and phone calls) of the service progress. He also helped me use my GM Rewards Points which reduced the cost of the service visit by over $300. All-in-all, it was another successful Emich service visit!We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My Chevy Silverado purchase
by MarkABlack on 01/24/2024The entire staff was helpful through the entire processWe are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Oil change
by Mrarcane on 04/17/2023Quick service. Used a coupon and it was a great deal.Mrarcane, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Very Good
by Reed Lutz on 11/29/2022The service of an oil change and transfer case service on my '09 Chevrolet Suburban was accomplished in good time. I am pleased with the service at Emich. I also bought a new 2022 Corvette C-8 from Emich Chevrolet and was pleased with the… treatment I received there.Hello, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Emich Chevrolet and we hope to see you again.
chevy colorado oil change & 30k mile service
by DAVEDAC on 01/22/2021went well, quick, convienientOil change and overall car maintenance
by Cardinal on 12/31/2019updated 01/06/2020Was very knowledgeable, fast and friendly service. Took care of my needs and answered all my questions. Every one in my family owns a Chevy and this place is where I’m doing my business from now on..Grate Dealership
by Bonnie S. on 12/29/2019This was the fastest oil change I had at Emich and as always grate service.Oil change
by Lcaf0623 on 07/04/2019Very fast and polite serviceBrian Overton
by Rortiz13 on 08/29/2018updated 09/06/2018Brian and Ryan were amazing. No pressure at all. Made buying easy, met all of our wants/needs. Highly recommended Emich!New car for daughter
by Jim Burtard on 08/27/2018Visited 7 dealerships looking for a new car lease for my daughter. The staff at Emich Chevrolet was, hands down, the best group of people we came upon all day! To start with, there was no high-pressure sales mentality. Our sales person,… Ryan, treated us like he was helping a friend or family member. But the most important thing he did was LISTEN. He asked why were there and what we were looking for. As the process went on, he remembered all the details and would point out things like, "This car has the adjustable lumbar support that should help keep your back in the proper alignment." Other dealers had to be reminded about various problems or missing features with the car they were showing us. In the end, my daughter got a vehicle that she loves for a price that fits her budget. They have won our entire family over. We can't imagine going anywhere else in the future, and have recommended Emich to several people since that day!Please Stay Away
by LainieM on 02/08/2018I would not purchase another vehicle from this dealership again or recommend them. Emich does not care about getting you the vehicle you want or getting you a fair deal. I thought they were different. Unfortunately they live up to the… typical used car salesmen stereotype, sell you whatever they can for as much as they can. They had two used vehicles on their lot that I was interested in, and one was priced slightly higher than I was able to afford, so we ended up purchasing a cheaper vehicle, but it was not the one I truly wanted, which we made very clear to the salesman Jude, but he said there was nothing they could do to come down on the price. Now two weeks later, I noticed they still have the very same vehicle I wanted on their lot, and it has been marked down to the exact price I was willing to pay the day we came in to shop. This make me feel duped and taken advantage of. Jude, you lied to my face when you said there was nothing you could do on the price even though you knew that was the car I truly wanted in my heart, instead, all you cared about was selling a car that night, you didnt have the best interest of the customer in mind. Where I come from, that is not how you treat people. This is dishonest and shady behavior. This is the first car I have purchase in 11 years. The last time we bought a car, it was from Johnson Auto Plaza and our experience was night and day. They treat you like family there and I walked out feeling like I got a good deal and like a valued customer, not like I got one pulled over on me. I am regretting that we didnt wait until they got in we wanted and purchased at Johnson. They were never pushy and seemed to truly care about their customers and making sure the deal was right rather than just trying to get a deal done. Head up to Johnson Auto Plaza, its wort the drive, I know I will defiantly be a repeat customer there, sadly, Emich never will never have my business again. Stay away.Earnestine
by peiffer80 on 11/19/2016updated 11/28/2016Wonderful, our salesman Jon Mandich was a very caring person taking all the time we needed and helping us with all our questions.He is a very knowledgeable person and truly is interested in the customer, We would recommend his to… anyone .Sales rep & Manager completely unethical
by Mike_L123 on 07/18/2016Can you imagine negotiating and committing to buying a car with these guys, plan your budget, schedule and taking a day off work to go and drive the car, only to find that the agreement that was made with the sales rep (and the manager… clearly in the loop at all times) being COMPLETELY IGNORED. Yup, they sold the car that I wanted, that I had reserved - just like that. Never received any notification that there was a hint of competition or calling to say: hey, put a deposit on it because we have another bidder....NOPE. This is very disappointing and likely why a used car dealership and used car salespeople gets such poor reputation - can't trust a word that comes out of their mouths.............
Chevrolet Silverado 1500
Chevrolet Colorado
Chevrolet Blazer EV
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
by Sydney Turner on 05/14/2025