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Customer Reviews of Mike Ward INFINITI

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144 reviews
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  • Satisfied

    5 out of 5 starsby JinnyKim on 11/11/2015

    My husband and I had great experience with the sales consultant named Charlie Stutz when we bought a used car on Oct 31, 2015. He was a great listener and was very easy to talk to. He made sure all our needs are met and questions answered. At the end of the day we felt like we had a great deal on the vehicle we bought. If you are looking for a decent car dealership and a sales person, find Charlie Stutz at Mike Ward Infiniti.
  • Great Customer Service

    5 out of 5 starsby Aboyll7 on 10/14/2015

    Bob Marnick was great. We got down to the bottom line fast without the normal dealership run around. I really appreciated the customer service and professionalism. Bob was a solid guy to deal with.
  • Amazing Customer Service

    5 out of 5 starsby ariel7337 on 09/30/2015

    We worked with Chad McCaffrey on the purchase of our vehicle it started with an online inquiry which he promptly responded to and then continued to follow up with us on the vehicle and set us up with a time to come view it. Once we seen and test drove the vehicle we loved it. Chad and the finance team went above and beyond to make sure they got us into a payment we were comfortable with and making the sale possible. I highly recommend working with Chad at Mike Ward Infiniti if you are looking for someone who is truly working to meet your needs and wants and assist in a no pressure manner. It was a very pleasant laid back experience.
  • No Doubts

    5 out of 5 starsby ElaineJG on 09/24/2015

    Saw just what I was looking for on KKB.com and contacted this dealer. Fast, easy, and got more car for lower price than expected. Also got trade in price I wanted. Salesman, Chad McCaffree, was very helpful, pleasant, and understood just what I wanted. Josh closed the sale and I walked out to my "new" used car a very happy camper.
  • Great Used Car Buying Experience

    4 out of 5 starsby Lola1988 on 09/21/2015

    Chad and Pat went above and beyond to make my deal happen and I'm so thankful for their time and effort.
  • Used purchase

    5 out of 5 starsby MMELT2015 on 09/20/2015

    Worked with Bob Marnick buying a nice used Nissan Leaf. Very easy to deal with. No hassles. Friendly and professional. Would buy from Mike Ward again.
  • Mike Ward best diller ship ever!!!!

    5 out of 5 starsby Marina1821 on 09/18/2015

    This is my second car purchase from Mike Ward, both cars are Infinity FX35, first one was purchase end of June for my niece and secon one for me just yesterday. Tom Von Bank great salesman and he is very determined to find you the car you vaunt, he will go above and beyond to get best car for you. Best experience I ever had in buying a car.
  • Best car purchase experience

    5 out of 5 starsby elainepoc on 09/16/2015

    We arrived at 10am. I knew the car I wanted and my husband and I both test drove it and loved it, exactly as advertised. By 12:30 we were on the road with the car and financing.
  • Best purchasing experience ever!!

    5 out of 5 starsby Wiljo1234 on 09/05/2015

    We have never had a more pleasurable experience making a large purchase than we did at Mike Ward Infiniti. From the first meet with Ken Akers three months ago to meeting again last week with my family. The experience was, as stated previously, pleasurable, professional and actually enjoyable. Ken Akers, Pat Corbitt and Josh Ells put a whole new definition to the word integrity. Thank you Ken for leading us thru this purchase from beginning to delivery. Lisa and I will definitely call on you again for our next purchase. Sincerely, Michael and Lisa Liimatainen.
  • Top Notch

    5 out of 5 starsby KeithHay on 08/24/2015

    Thanks to Chad and the sales team for helping me to find the vehicle that I needed. I wasn't buying the most expensive car on the lot (and older used one in fact), but felt like I was treated to all the service and care that any other customer would get.
  • 3rd time...and we will be back!

    5 out of 5 starsby TheHunters on 08/24/2015

    This past week we bought a vehicle, once again, from Mike Ward Infiniti. This is the third car we have had the pleasure of buying from them. It may sound weird to here the word pleasure to describe car buying, but it truly has been each time we go there and it is the reason we keep going to them with a business. They are THE model for all dealers and lead the way in how car buying should be done. They know that if you treat your customers with respect and professionalism, they will come back in the future. What a concept! Big thanks, once again, to Chad McCaffrey and all the folks at Mike Ward Infiniti. We will see you again!
  • Painless Car Buying Experience

    5 out of 5 starsby happycarbuye11 on 08/21/2015

    I recently bought a Hybrid Q50 with tireless assistance from Marvin Simpson who was excellent in helping me buy this car and in explaining all of its many safety and technology features. Marvin made this experience absolutely as painless as I can imagine. I highly recommend Marvin and Mike Ward Infiniti.
  • Outstanding. We will be back!

    5 out of 5 starsby mrsprivette on 07/16/2015

    My husband and I cannot say enough good things about this dealership. We drove from out of state to purchase a used Infiniti QX56 and could not be happier that we did. We dealt with Chad McCaffrey beforehand who handled the online sale beautifully. He was quick to respond, extremely friendly, and most importantly HONEST. He cut right to the chase with a fair price, was completely open about some pre-existing (very minor) cosmetic damage on the vehicle, immediately offered to have everything fixed, addressed every concern we had before coming out, then when we arrived, made every accommodation to make the vehicle EXACTLY what we wanted before driving it off the lot. I mean it was perfect. We felt like we drove away with a brand new vehicle, even though it had been pre-owned. The most impressive thing about our experience here is that they self-diagnosed issues and went right to work fixing them before we even had a chance to know something was wrong or ask if they would cover the work. AMAZING! This dealership, and especially Chad, bent over backwards to make us happy. You can guarantee we will be back next time we need to purchase a vehicle. My husband is now in the market for a truck and commented after our experience here that he wished Infiniti sold trucks so he could buy from this dealership again.
  • Used Infiniti Purchase from Mike Ward Infiniti

    5 out of 5 starsby mikeccts on 07/08/2015

    I had a very nice and easy experience purchasing my Infiniti through Antonio Aguilar. He is very professional, knowledgeable and low pressure. I am very happy with the deal I got and even happier about the great car I purchased.
  • Great Experience

    5 out of 5 starsby Dmason15 on 07/04/2015

    Great car buying experience, Antonio is a great salesman and he will go above and beyond the customers expectations. Highly recommend.
  • Great experience!

    5 out of 5 starsby Inky19962 on 07/02/2015

    This was an awesome no frills deal! I went in with an expectation and left with better than what I had expected! Chad was awesome in making sure that I got the car I wanted, and everyone else helped to make the sale smooth and effortless for me! I left ecstatic with my new car!!!
  • Painless sale

    5 out of 5 starsby vladimirs1 on 06/20/2015

    I bought a pre-owned car. The sale was painless and quick. They offered an additional warranty, but I rejected. They didn't try to pressure me with it, and I am thankful for that. Nice and professional staff!
  • Amazing Experience

    5 out of 5 starsby chaser25 on 06/19/2015

    Justin Allen did an amazing job at helping me and taking the time to get me in my new Q50. He spent days and hours test driving multiple vehicles helping me trying to pick the best option for me. Once we found the right choice, I was in and out within a couple of hours dealing with my trade in. Overall, the experience was amazing and very smooth, I will be back for future purchasing as well as being a part of the awesome staff. Mike, you got a great team of guys, excited to give you my business.
  • Antonio Aguilar is the best!

    5 out of 5 starsby led4 on 06/06/2015

    I work as a cop in Minnesota. Therefore I'm skeptical of people and making deals over the internet. I believe that at least 30% of the positive reviews online are written by ghost writers in an effort to drum up business. Well, this is a VERY POSITIVE REVIEW and I'm not a ghost writer. I was looking to buy an used Infiniti G37x coupe, but because I'm a big guy I tried out a BMW 335i xDrive Coupe from a local BMW dealer in Minnesota. Great car but too expensive and too many miles. So I started searching the internet and went to all the sites, Cargurus, Ebay, Edmunds Auto Traders, heck I even looked at Craigslist. One late night I came across a 2010 BMW 335i Xdrive Coupe being sold at Mike Ward Infiniti in Colorado. The car had a clean title, was under 50,000 miles, one owner and a Carfax report that I could click on and read without having to pay an extra $10...and it had a light colored leather interior, so far so good. I then read all the positive reviews about Mike Ward and his internet guy Antonio...but being skeptic I discounted 30% of what I read. Anyway, around 0200hrs I sent an email to Antonio Aguilar, internet sale manager and then went to sleep. Next morning I got a email from Antonio, so I called the main office number and lo and behold...I got a human being who directed my call right to Antonio. None of this crap of please hold, dial #1, for this, dial #2 for that. It was a nice lady who transferred me directly to Antonio's cell...and he answered his phone. I was impressed because I like talking directly to someone and not a robot. I told Antonio what car I had been looking at and he was well prepared and knowledgeable about the BMW. He answered all my questions and sent me all of the service records that their mechanics had performed on the car. I had my mechanic look it over and it passed his test with flying colors. So now I'm prepared to buy the car but I saw that another dealer, in a totally different city had the same car for sale, but for about $900 less. I gave them a call and got, you guessed it. The robot; "to reach our sales department press #1, service #2...ect." I finally reached the internet sales guy's office and got...voice mail. Meanwhile, Antonio sent me some more pictures of the car and confirmed that the interior was the color I wanted. Then he went the extra mile. He told me that if I decided to fly into Denver to buy the car, I would have to travel quite a distance from the airport to get to the dealership. He told me that a cab ride would cost about $150, so he volunteered to either pick me up at the hotel or have a techie come get me. SOLD. It was that simple. I no longer was skeptical of Antonio or Mike Ward. I trusted Antonio to deliver and he did. I flew into Denver, stayed at the Marriott and got picked up by a techie. On the way to the dealership, the techie told me how much he liked working for Mike Ward, and that he goes fishing on his lunch break by the pond near the garage. That made a big impression on me. Finally I meet Antonio, he's a young fella, great personality and family man. He took me to where the car was and I noticed a few swirls on the door. Without batting an eye, Antonio got a body guy to come over and buff the swirls out. Heck I was so impressed I signed all the papers and gave Antonio a check BEFORE I test drove the car. LOL So that's my story. I drove back to Minnesota with my 335i Xdrive twin turbo coupe. It was a fun but long drive home. Here's the bottom line: If your looking to buy a car, new or used check out Antonio Aguilar at Mike Ward Infiniti. I trust him and the dealership. Antonio gets 10 Stars from me. I trust him so much, I told him that I'd be back in about three years to buy one of the Maserati's they were selling. Sincerely, Lee Edwards
  • Antonio Aguilar

    5 out of 5 starsby goodeal1 on 05/06/2015

    Our experience at Mike Ward Infinity with Antonio Aguilar (our salesman) was fantastic! We purchased a used Lexus and Antonio was an immense help in making the deal and also in getting us familiar with the interior features in the car! Antonio is a really friendly salesman, tries his hardest to get you a deal you are happy with! We are extremely pleased we came to Mike Ward Infinity and it was a pleasure to work with you Antonio! Kudos for an outstanding job!!
  • Great Experience

    5 out of 5 starsby thomas106 on 05/05/2015

    The car buying experience at Mike Ward was great! The sales team was very accommodating to our needs and they listed to what we wanted. We found the best deal in Colorado for our car by several thousands of dollars. Great team there at Mike Ward.

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