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Customer Reviews of AutoNation Buick GMC West

Review type:

60 reviews
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  • Great experience

    5 out of 5 starsby Ron Wagner on 05/09/2025

    Tyler did us a good job and worked well with us!! Thanks
    • Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Sue Tilly on 05/11/2025

    • Hello Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Buick GMC West! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Presley Palmer on 05/11/2025

  • Service

    5 out of 5 starsby sbchase on 04/16/2025

    Service Advisor Austen Vasquez was very personable and has excellent customer service skills. Went in for a recall which was done, but was also given a multi point inspection for free. I bought my vehicle at Alpine and had a huge service mistake and will never go back. Im glad to have a new home for my GMC and its Auto Nation Buick GMC West
    • Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Neil Snied on 04/18/2025

    • Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Beckett Adams on 04/18/2025

  • Tyler was awesome!

    5 out of 5 starsby Rachel on 11/06/2024

    I wandered in, just wanting to look at a car to see if I would like it and left very quickly with my brand new car that I had no intention to buy. But they’re no pressure sales their willingness to work with me on trading in my car and just their overall friendliness With everybody, including finance I decided to stay. But the whole process was so easy I was in and out faster than ever before.
    • Rachel, thank you for sharing your positive experience! Feel free to stop by if you ever need any more help.

      by Nyla Silvester on 11/07/2024

  • Service

    4 out of 5 starsby Stacie C on 08/25/2024
    updated 09/03/2024

    The team was super professional and friendly.
    • We are pleased to hear you had such a positive experience with us, Stacie! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Moses Jenkins on 09/04/2024

    • Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Sue Tilly on 09/04/2024

  • I am a broken record singing the praises of Joey and the team

    5 out of 5 starsby Juneeramos on 05/28/2024

    Always a pleasure to service my vehicle here. Good communication and customer excellence is standard from Joey. I appreciate all they do to keep me safe and driving.
    • Juneeramos, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Kerry Valdez on 05/29/2024

    • Thanks so much for the warm recommendation of the team here at Autonation Buick GMC West. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Sue Tilly on 05/29/2024

  • new Seirra SLT

    5 out of 5 starsby Gary T K on 01/31/2024

    Adriaan Schietkamp is a true professional. He made the purchase of my new GMC easy. Thank you
    • Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 02/02/2024

  • Lack of communication

    3 out of 5 starsby AvaL888 on 12/07/2023

    This is the second time I've brought my car in and no one bothered to give me an update before the shop closed for the night. On the whole, I've been satisfied with the quality of the work but the lack of communication is poor. I have to keep calling and chasing them for updates.
    • Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

      by Chole Yates on 12/08/2023

  • Great Dealership!

    5 out of 5 starsby Brent on 11/29/2023

    I bought a used Corolla at this dealership. When I got the vehicle home I noticed some minor blemishes in the trim and paint that went unnoticed during the buying process. I took it back to the dealership and showed them the issues. Hayden worked with me to get his PDR guys to work on the paint and replace the trim without any argument. The PDR guys did great work and my dissatisfaction has been turned around and I am now a happy customer. They are an honest and good dealership to work with. Additionally, I like the low pressure sales and no haggle policy they have when buying a used vehicle. It makes the entire buying process much more pleasant.
    • Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

      by Noel Guber on 12/01/2023

  • nancy pack

    5 out of 5 starsby nancyp71 on 11/22/2023

    this dealership was outstanding,they were very helpful and wanted my business.i was treated like a person not a sales number they were patient and sensitive ti my needs and concerns.outstanding from top bto bottom
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Megan Reid on 11/28/2023

  • Gmc

    5 out of 5 starsby Gabriel on 11/01/2023

    Best Experience ever, the attention was phenomenal, incredible people, excellent service! Loved it
    • Hello Gabriel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 11/03/2023

  • WR

    5 out of 5 starsby WR1935652 on 10/17/2023

    Appointment was on time and the overall check was through.
    • Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Rose Schmidt on 10/20/2023

  • Manager: Tommie and Sales: Skylar

    5 out of 5 starsby abcdefg on 10/01/2023

    I was watching a CR-V on line and Skylar notified me it was reduced. I was helped by Skylar AND Tommie SO MUCH. I needed a ride up to Golden in Colorado and did not want to miss this opportunity. Tommie kept his "promises" to all my questions and sent me an overview of the "final price". This dealership is one I would recommend; do your research and if something interests you, let them know. These 2 men were very helpful to me (and I do NOT like dealerships).
    • Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

      by Chole Yates on 10/04/2023

  • Service

    5 out of 5 starsby encore1 on 09/27/2023

    Dealership has changed for the better these last few years. Grat customer focus and service.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Abbott Carter on 09/30/2023

  • Service

    5 out of 5 starsby Meldrum on 09/15/2023

    They are always friendly and professional.
    • Hi Meldrum, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 09/19/2023

  • 2023 GMC Acadia

    5 out of 5 starsby Neldaoleon on 09/11/2023

    Friendliest service we ever received. Went to so many dealerships that day, most didn’t even acknowledge us. Adrienne and Carlyle were two of the friendliest and patient people I have ever met.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 09/13/2023

  • AutoNation GMC in Golden

    5 out of 5 starsby Nelda L on 09/08/2023

    Best experience I have ever had. Adrienn came right out to help us, unlike all the other dealerships we went to that day and was very attentive to our needs. Carlyle was very helpful in explaining the packages and warranty. They had a great attitude even though we kept them there until midnight.
    • Hello Nelda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Abbott Carter on 09/10/2023

  • I Cannot Believe It's a Buick

    5 out of 5 starsby JB on 09/07/2023

    I leased a 2024 Envista with the Sports package. Salesteam were non-pressure, answered all my questions, I traded in a 2015 Lincoln MKZ. Love the Envista better.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Abbott Carter on 09/10/2023

  • Buick Enclave

    4 out of 5 starsby buickenclave on 09/04/2023

    All of the service requested was performed in a timely manner and I picked up my car when promised, The service rep. kept me posted on the progress of the repairs. My only issue is that power steering, after two weeks is still humming. This has been an ongoing issue not only with my car but with Buick in general.
    • Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6095 -- we hope to hear from you soon.

      by Neil Snied on 09/06/2023

  • Good Service

    5 out of 5 starsby raymond on 08/07/2023

    The service attendent was very helpful.
    • Hi Raymond! We're so happy we were able to help you out! Feel free to stop by if you ever need any more help.

      by Barry Lewis on 08/09/2023

  • Dont make this complicated

    5 out of 5 starsby Carol on 08/03/2023

    I had service formy 2018 Enclave. My service Rep was Joey. He and your service team were excellent. I would rate it a 10/10.
    • Hi Carol, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

      by Stephanie Mavis on 08/07/2023

  • Great experience

    5 out of 5 starsby PaPaBondo on 07/25/2023

    The GMC Acadia we bought we are very happy with. A good quality car at a decent price.
    • Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

      by System Administrator on 07/28/2023


Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi