Customer Reviews of Mile High Acura
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Highly recommend Mile High Acura
by rbxcb79 on 08/07/2021I’ve been bringing my car for service to Mile High Acura since moving here in 2016 and have now just purchased a new RDX. I couldn’t be happier with the customer service here among all of the departments from service to sales. They never… drop the ball and go above and beyond to ensure you’re taken care of.Matthew Heintz is amazing!
by Shawn McClain on 07/15/2021Matt was amazing to work with. Very knowledgeable and professional. He was patient with us and answered all of our questions. He actually made buying a car enjoyable. He worked with us to get the best deal for our trade and got us into a… car that we love. He walked us through all of the features of the our new A-spec TLX, and we needed it! Matt raises the bar for other people working in sales. We will be back when the S-type is available and will purchasing it from Matt.Hi Shawn, thank you for taking the time to share how well Matt worked with you on your trade! We're excited to hear that he was able to show you the new features on your Acura A-Spec TLX. See you next time!
It means so much to our team to hear you had a five-star purchasing experience! Matt is a valued member of our team, and it's so great that you go to see them work their magic! We're happy you could find what you needed and feel confident enough to return! Thank you for being a Mile High Acura customer!
Matt Heintz professionalism and knowledge is AWESOME
by Jerry on 04/25/2021Matt always goes above and beyond with explaining what's new or has changed on the new vehicles. He also sets everything up exactly how we want it and even though we maybe a little crazy about things he has the patience for it all. It is… very nice that he treats us with such respect and his professionalism it top notch. He always has a couple ideas for us and cars already up and ready to go before we even get there. We've been part of the Acura family for at least 15 years and can't find ourselves going anywhere else. Thank you Matt.Jerry, thank you for this wonderful feedback! We're so glad to know you can always count on Matt to go above and beyond for you and provide top-notch service. We greatly appreciate your years of support and hope to have you as a Mile High Acura customer!
We're so very pleased your experience here earned us five stars, Jerry! Thank you for taking the time to leave this review and for coming to work with Matt and our team for all these years! Your business is so appreciated!
Matt Heintz - Simply, the best!
by Matt Heintz on 04/06/2021Matt Heintz has assisted us in the purchase of several new Acura's during the past many years. He's been very attentive to our needs... very patient and offers a wealth of experience to answer our questions. We'll be back soon to purchase… another Acura from Matt later this year.Thank you for the wonderful review! We will share your kind words with Matt and look forward to working with you again in the future.
great customer service
by Jen on 07/14/2020I bought my vehicle and the service was excellent. highly recommend this dealership and ask for Matt Heintz! great and easy to work with. Love my new car!!Go See Matt!
by Mile High Acura Rocks on 01/22/2020We completed the purchased an Acura RDX on New Year's Eve 2019. Our Sales Advisor, Matthew Heintz, was patient as we took several weeks to ask questions, do research, then ask more questions. Through it all, Matthew was thorough and… transparent, giving us his undivided time and attention whenever we called or dropped by. Needless to say, we are ecstatic and are having an amazing driving experience.Mile High Made It Happen!
by Raphael on 09/27/2019We purchased a 2019 ILX with the exceptional help of Matt Heintz. We had been car shopping all day and the staff at Mile High didn’t waste our time...they cut straight to the bottom line and made it extremely apparent they wanted our… business. Matt and his team had us in and out in under 30 minutes. Hard to say about any other dealership. Highly recommend purchasing your next vehicle here!Matthew Heintz at Mile High Accura
by MDXfan1 on 07/28/2019I recently purchased my 4th Acura with Matt. He has always been highly professional, knowledgeable, and helps get me what I feel is a good deal every time. He also has excellent after-purchase followup and I recommend him highly.Thank you for taking the time to give us your feedback and a five-star rating! We are absolutely thrilled that you had an amazing time with our dealership and Matt! We will definitely congratulate him on his hard work, and we hope to see you back again in the future!
Worth the time
by denverco on 06/29/2019Good experience from start to end with these guys. I’m late to everything but they are flexible with schedules. Ask to work with Matt Heintz or Alex SarmientoThank you for taking the time to leave us a five-star rating and an amazing review! We are thrilled to hear that Matt and Alex provided quality customer service, and we hope to see you back again!
Great Experience
by TedB on 01/26/2019Matt Heintz is awesome! He was incredibly easy to work with, and he made the process incredible. There was absolutely no hassle, just professional, straight forward advice. Very knowledgeable about everything Acura.purchase of a new 2019 RDX
by 2019RDX on 01/25/2019On December 27th we purchased a new 2019 Acura RDX from Mile High Acura. We dealt with two outstanding sales people, Matt Heintz and Julian Tablante. They were very helpful, honest and professional. Overall, we were very pleased with the… dealership the service and the way we were treated. Great experienceSo easy!
by mmoore482 on 01/08/2018I have been remiss in submitting this review. In July 2017, I entered the dealership, Mile High Acura, and met with Matthew Heinz. Everyone knows buying a car can be time-consuming uncomfortable. Mr. Heinz made the process a pleasant… experience. He basically interviewed me to determine what I was wanting and what I needed. As I signed the paperwork to complete the transaction, it occurred to me how wonderful it was to trust the salesman. I felt complete faith and trust in what I had done. Mr. Heinz then took me to meet the various individuals who I would encounter as I enjoyed the ownership of the new Acura. Within a month of owning the MDX, my feelings about the car became more deep. I knew Acura would have me as a customer/owner for the foreseeable future! Additionally, I knew Matt Heinz will be the man with whom I work to always have the car I am pleased to own/drive. As part of the introductions, I met with Mark Jarvis who would become my service advisor. Mark has been so accommodating when I brought the car in for the oil change. Even when I was confused about how to operate certain features, Mark took time to be certain I understood the intricacies of ownership. There is absolutely no reason to shop elsewhere! I recently was talking to a colleague about the purchase. I said, If I was out-of-state and looking to purchase an Acura, I would make it a point to get to Denver and work with Mile High Acura. I have never had such a pleasant, easy-going experience as I did with Mile High Acura, Matt Heinz and Mark Jarvis!We are so happy to have earned your business, and thank you for leaving this review. Our dedicated employees like Matt and Mark aim to make every part of getting a new car as easy and hassle-free as possible, and we are always happy to pass along kind words to them such as yours. We hope you enjoy your new MDX, and hope to see you again soon!
Fantastic Buying and Leasing Experience
by AmandaB on 07/24/2017I worked with Matt Heinz at Mile High Acura the last two times I upgraded vehicles. Most recently with a lease on a new Acura RDX, and previously with the purchase of a Certified Pre-Owned Acura TL. Both experiences were painless and… straightforward, and I left the dealership each time feeling like I got the best deal available for what I was looking for. Matt is very patient and great to work with. He answers all questions honestly and doesnt rely on a hard sell or unnecessary pressure to close a deal. Its clear he cares about his customers satisfaction with their purchase and aims to build relationships for years to come, not just for a one-time transaction. I recommend Matt and the rest of the staff at Mile High Acura without hesitation. I will undoubtedly return when its time for my next upgrade.Great Sales and business team, Sales Consultant Robin G A+++
by riyazahmed on 07/20/2017smooth transaction from beginning to end, the management and Sales consultant made it easy and smooth, By RiyazMatt Heintz is a great salesman.
by Fab_Five on 02/24/2017Matt is a great salesman and we have purchased 4 vehicles from him and will continue to do so in the future. Matt is always available to answer any questions and help you pick out the perfect vehicle for your needs.great experience!
by kimmayphd on 12/12/2016i actually bought my new RDX at mile high acura!Best car buying experience ever
by ross2020 on 12/13/2016love doing business here. The people are helpful and don't mess you around with delays and other sales tactics. I've purchased one new and one used car with Matt Heinz and he always makes the experience as painless as possible. He stays… in touch and I sways feel I can trust the advice he gives me. it's a pleasure doing business with Matt!Thank you, Matthew Heintz
by iluvmycar2 on 03/07/2016We've purchased 2 cars since May 2015. Both times I called Matthew to make an appointment. He was able to meet with me at my convenience. I gave him my budget and what I was looking for. He researched ahead of time in order to save time and… had several options which met our needs. We feel Matthew got us the best deals possible, and we will continue to do business with him in the future.Easy buying
by buyer2017 on 11/01/2015Dealt with Matthew Heintz and got what I wanted--information without sales pressure. I visited two or three times and had a pleasant experience.Dealer Fees
by sterlet392 on 07/26/2015Another dealer with bogus "Dealer Fees" - $469 in this case. These fees are nothing more than a blatant extra profit grab and smack of bait and switch. Also intended to cheat the salesman out of commissions (only paid on sales price, not… fees). Why anyone stands for this is a mystery to me. Folks leaving glowing reports either paid waaaaaaaay too much or are shills.Very Positive Experience
by okiedokiesue on 05/27/2015This was my second time around with Mile High Acura. Matthew Heintz was our first salesman in 2013, and a week ago, he took care of us a second time. He is very knowlegeable of the cars, very personable, and a joy to work with! He takes… the time you need to make sure you are happy and comfortable in knowing how to operate these new cars before you leave the lot. I would highly recommend Matt Heintz as a super young man to get you the car that fits your wants and needs...also, thank you Erik Traeber, the Sales Manager, for understanding the situation I was in and doing his best to make sure I was a "satisfied customer". When they say "we" are their #1 priority, my experience is proof of that.....also, a "great" thank you to David Meltzer, the Service Manager! I had some issues with my 1st Acura MDX, and I cannot begin to express my gratitude to David for going the extra mile for me! He is a great person, a man of integrity, very dependable, and a very passionate man who wants to satisfy the people who walk in that door with an issue. I applaud you, David, and thank you so much! So, thank you to all who helped me get my new 2015 Acura MDX and come away with nothing but "thank you's" for Matt, Erik, and David! I am loving it!!!!!
About our dealership
Welcome to Mile High Acura
We have a saying here at Mile High Acura. “It’s Easy to Buy at Mile High.”
Our goal is to make it easy and stress-free to buy and service your car in the Denver, CO area. We work hard at making our customers’ car ownership experience as simple as possible. We’ve had years of practice at streamlining the way we do business. And while improvement never stops, the vast majority of our customers tell us that their car buying and servicing experience at Mile High Acura is a pleasant and enjoyable one.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- Russian
- Arabic
Thank you for your years of business with us here at Mile High Acura! We're thrilled to know you can always count on our team. Enjoy your new ride!
by Mile High Acura on 08/10/2021