Customer Reviews of AutoNation Chevrolet North
Review type:
Great experience with getting into my new truck!
Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Manuel R on 05/27/2023Front desk service gentlemen was very helpful and got my truck in and out with in week talking to him thank youHi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!
Fantastic Job from start to finish!
by Sweetwilly on 05/25/2023I find the Exact truck I wanted and it was ready before I arrived for my appointment. These folks were absolutely fantastic. All were very professional, attentive, and easy to work with. I would recommend this team without hesitation to… anyone. I couldn't be happier about my purchase or my experience! I would like to give a specific shout outs to Caesar, Jacob, and Andy. These guys are great at what they do. I hope their boss reads this and buys them lunch!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy buying
by Kingsjoel on 05/19/2023I went in not sure what i was looking for but they listened and found exactly what i didn't know i was looking for. The sales team were there to help without any pressure. Finance team were understanding and explained everything well.Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Avalanche Door Fix
by Elizabeth on 05/15/2023My passenger front door got locked out so that it couldn't get opened either from inside or out, but the service team was able to take care of it in a timely manner, and they were pleasant in the processHi Elizabeth, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi Elizabeth, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cracked my dash and didn't say anything
by Selbotron on 04/22/2023I brought my truck in for warranty work on the passenger side takata airbag that the previous owners neglected to have replaced. Service cracked my dash much more than the single small crack that was there. I didn't expect anything other… than them to be upfront about it. It's a 13 yr old truck and the dashes are prone to cracking but, just being honest about it would have been nice. Left a decent size grease smudge on my seat after steam cleaning the seats so not to thrilled about that but, having dinner work like that, I get it. Just make sure in the future you tell someone. I would potentially still buy a car here but, not sure I'll bring my truck back if work is needed involving the interior.Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet North take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6096. We hope to hear from you.
Me
by Vance walker on 04/15/2023Over all pretty good but calling back trying to find out what size motor is in my truck has been ridiculousHi Vance, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6096 to discuss what we can do to help.
Service Department
by Roger Comer on 04/12/2023Very pleasant. I was told from the beginning that my car would be done in 1 to 1/2 hours. It was done just short of an hour. My service rep. (forgive me as I can't find his card to remember his name) was very pleasant.Hi Roger, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Oil change
by Sbrown0321 on 04/06/2023The man that helped me was very nice they took their time with me gave me a quote on what time my car was going to be done and it was done early than thought great serviceHello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North. Don't hesitate to call us if you ever need anything. Be safe on the road!
Took my business elsewhere!
by Colleen C on 03/29/2023Had to give one star (worthy of 0) just to complete the survey!!! While in town visiting our daughter we took her car in for a repair. After 5 days sitting there, the car was still not looked at, so we picked it up and brought it to John… Elway. Although they told us it’d be a few days, it was only 4 hours before we were picking up in running order. Plus…the $205 fee was applied to the repair! The service department at Auto Nation is awful! $199 fee is not applied to repair, no one answers the phone and if your service representative is on a day off, your stuck until they return. Have to say this was the worst service I’ve ever encountered at a Chevy Dealer.service
by LizGonzale on 03/27/2023knowledgeable of car needs and service was greatHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Oils change
by Medel cas on 03/25/2023Got home and the oil filter was leaking wasn’t tight enough I was able to hand tight the filter, half a spin more and the leak stop. Also, I noticed that the drain plug has white siliconeHi, we are deeply disappointed by your experience at Autonation Chevrolet North. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6096 -- we hope to hear from you soon.
Great customer service
by Dario L on 03/23/2023Best purchase experience ever! From the moment we walked in to the signing process, we were treated with respect and an incredible service.Hello, Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet North. We always strive to provide personable and excellent customer service. Thank you again for the review!
New truck
by Nateeinbu on 03/22/2023Got a great truck at a terrific price. Service was great, easy financing, they really go above and beyond in terms of customer service. Thanks Auto NationHello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
7.5hr, No Paperwork, Lost Truck, Silverado Recall
by Ken Kobold on 03/21/2023Very Bad Experience! 7.5hrs of my life gone. Still have NO PAPERWORK! Cannot PROVE / DISPROVE recall work was even completed! Wanting to go home after 7.5hrs, had trouble locating my truck! I expected more from AutoNation!Hello Ken, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (303) 578-6096. We'd appreciate the chance to make your experience a positive one.
Chevrolet North Denver
by Krista S on 03/08/2023Horrible. Went in for Tire Pressure, oil change, alignment, and general check up. The only thing that was worked on was tire pressure…it took them 7 hours to call me and tell me it was ready. By the time they called, the shop was closing… and I had to leave it overnight. When I picked it up and found out they kept my car for 24 hours for just tire pressure I asked what happened. Nobody knew what happened and just made me sign some paperwork and I left. Will not be back and will not refer to anyone.Hi, We are disappointed to learn of your experience here at Autonation Chevrolet North, but will take this opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (303) 578-6096.
rodger p murray
by eaglebutt on 03/03/2023very unsatisfied with the overall service. first, had to wait 2 weeks for an oil change. second, arrived at the scheduled time, got checked in and was told it would be about 90 minutes for an oil change. third, after about 2 1/2 hours… work was not completed. talked with service rep and he found out it would be another hour. finally was finished after 4 hours. doesn't make sense for a simple oil change should take 4 hours to complete. the service rep was very courteous and helpful. would give him high ratings for being new to the job.Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (303) 578-6096 when you have a chance. Thank you, and we look forward to hearing from you.
Best sales
by HappyRogue on 03/03/2023This is one of the Best Dealerships I’ve ever dealt with. Being financially challenged I appreciate all they did for me and I’m very happy!Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Silverado Purchase
by Danny R. on 03/02/2023Experience was great, the staff was super helpful and answered all my questions. They were helpful and took care of me every step of the way.Hello Danny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Hassle Free Experience
by Braddock on 03/02/2023In my life I have purchased many cars/trucks and cannot say there was ever an experience I considered to be hassle-free. My recent purchase of a Silverado was pretty much hassle free. Art, our sales guy, was best in class in his dealings +… the finance manager Elisa was super cool to work with. Great experience.Hello, We are pleased to hear you had such a positive experience with us, Braddock! If you ever need help, just give us a call. Happy motoring!
Purchase of Audi SQ5
by dbtebben on 02/28/2023Had a wonderful experience with Jose at AutoNation in Denver on Broadway. Everything went smooth with no issues. Highly recommend.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great service!
by Amelia on 02/26/2023We needed a new van for our family in a pinch. David, Forrest, and Elisa made the purchase experience smooth and fast! Greatly appreciated!Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Michael! Feel free to stop by if you ever need any more help.
by Patty Sow on 08/08/2024