AutoNation Chevrolet North
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Dealership Service Review
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Took my business elsewhere!
Written by 03/29/2023
onHad to give one star (worthy of 0) just to complete the survey!!! While in town visiting our daughter we took her car in for a repair. After 5 days sitting there, the car was still not looked at, so we picked it up and brought it to John Elway. Although they told us it’d be a few days, it was only 4 hours before we were picking up in running order. Plus…the $205 fee was applied to the repair! The service department at Auto Nation is awful! $199 fee is not applied to repair, no one answers the phone and if your service representative is on a day off, your stuck until they return. Have to say this was the worst service I’ve ever encountered at a Chevy Dealer.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No